Ratings based on 32 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 3, 2024 on Expedia
It was surprised to smell the smoke when we were heading downstairs to check out,Very disappointed for 4star hotel like this 。Would be nice to control the cigarette smoke from the gusts .
by A traveller
Posted Feb. 23, 2024 on Hotels
by A traveller
Posted Feb. 9, 2024 on Hotels
Excellent!
by A traveller
Posted Jan. 7, 2024 on Expedia
by A traveller
Posted Jan. 2, 2024 on Expedia
The aircondition is worst and we use the heater there. Maybe due to the high demand during the new year, the service is bit out of order when do the check in and breakfast.
by A traveller
Posted Nov. 2, 2021 on Expedia
Comment from Hotel Management
Jun. 21, 2022 by Gloria Zhou, Hotel Management
尊敬的客人，您好！感谢您选择入住湖州喜来登温泉度假酒店，并给予我们反馈，由于您给予我们的评分不高，但未留下任何具体信息，若您能将您的入住体验具体与我们分享，会帮助我们更快的找到症结所在，从而为您提供更加优质的服务，真诚期待您能与我们取得联系，宾客的意见和建议是我们宝贵的财富，赢得广大宾客的赞许是我们不断追求的目标！期待您的再次光临！祝您生活愉快！
by A traveller from San Jose, CA
Posted Jan. 3, 2019 on Expedia
Beautiful hotel, very impressive. The hot springs in a separate building is a nice feature also.
Comment from Hotel Management
Jan. 10, 2019 by Kitty, Hotel Management
Dear guest，
Thank you very much for your kind comments. We are truly delighted to hear from our guests and learn of their experiences at our Resort. Our dedicated teams are at the service of our guests to ensure they have a wonderful and memorable stay at the “Ring of Happiness”. We look forward to welcome you and your family in the near future when your time and travel plans permit.
by A traveller
The best hotel in China
Posted Nov. 1, 2018 on HotelsComment from Hotel Management
Nov. 7, 2018 by Marcom, Hotel Management
Dear guest,
Thank you for the great review of Sheraton Huzhou Hot Spring Resort! We are glad that you enjoyed the stay and please do believe that we will do our best to give all guests the best resort experience that so many of our guests have grown so fond of. It is our commitment to provide the best accommodation experience to our guest and we are very pleased to learn that you had an enjoyable stay with us. We sincerely look forward to welcoming you again in the near future.
Best regards,
Hotel Management
by A traveller
Posted Apr. 30, 2018 on Hotels
It was a really lovely hotel. A little pricey because it’s clearly a popular Wedding and family destination . I thought it was very pretty and staff was incredibly nice and accommodating. I like to stay at hotels with club lounges for added attention and service but they were renovating that area. I was disappointed and that staff did everything to make it up to me.
by A traveller
Posted Apr. 5, 2017 on Hotels
