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Medina del Lago

4.0 star property
Family-friendly 4-star hotel with indoor pool

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Photo gallery for Medina del Lago

Superior King Suite
Indoor pool
Outdoor wedding area
Exterior
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Room service
  • Parking included

Explore the area

View in a map
Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura
  • Place, Plaza de Ponchos
    ‪3 min drive‬
  • Place, Instituto Otavaleño de Antropología
    ‪3 min drive‬
  • Place, El Lechero
    ‪11 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪68 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room with Balcony

King Room with Balcony

King Room with Balcony

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King Room with Lake View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

King Room with Lake View

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior King Suite

10.0 out of 10
Exceptional
(1 review)
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Suite

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

King Suite

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the area

Otavalo

Otavalo retreat .You'll find Galeria Gabriel Ceballos Ulloa and Plaza de Ponchos within 2 miles (3 km) of this hotel. Instituto Otavaleño de Antropología and Condor Park are also within 3 miles (5 km).

What's nearby

  • Plaza de Ponchos - 3 min drive - 1.9 km
  • Instituto Otavaleño de Antropología - 3 min drive - 2.3 km
  • Condor Park - 4 min drive - 3.4 km
  • Peguche Waterfall - 6 min drive - 4.5 km
  • El Lechero - 11 min drive - 6.0 km

Getting around

  • Ibarra Station - 30 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 89 min drive

Restaurants

  • ‪El Otavalito - ‬4 min drive
  • ‪Tabascos - ‬4 min drive
  • ‪Restaurante Aly Allpa - ‬4 min drive
  • ‪La tabilta del tartaro - ‬3 min drive
  • ‪Balcon de Imbabura - ‬4 min drive

About this property

Medina del Lago

Family-friendly 4-star hotel with indoor pool
Medina del Lago offers its guests an indoor pool and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A business center and a meeting room are available.

Public spaces have free WiFi. Spa services, a terrace, and an arcade/game room are also featured at the family-friendly Medina del Lago. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 4-star Otavalo hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 3 levels
  • Built in 2016
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Medina del Lago offers 15 accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Otavalo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and Swedish massages.

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  • Free WiFi
  • Restaurant
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4.7 out of 5, Exceptional, 143 reviews
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Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Thursday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Medina del Lago

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 70 per vehicle (one way)
  • Late check-out fee: USD 60
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Medina Lago Hotel Otavalo
Medina Lago Hotel
Medina Lago Otavalo
Medina Lago
HOTEL MEDINA DEL LAGO
Medina del Lago Hotel
Medina del Lago San Pablo del Lago
Medina del Lago Hotel San Pablo del Lago