CozySuites - Penrose on Mass w/ pool & parking #3

Summary:
CozySuites introduces our newest condos in the heart of Mass Ave! Designed for the modern traveler, these CozySuites offer seamless check-in, thoughtful amenities, and a tech-first approach, ensuring you feel at home while living like a local. Located in the local's favorite neighborhood, you're steps away from fantastic bars and restaurants. Enjoy our exclusive lounge or stunning city views from the roof deck. We look forward to your stay, with 24/7 customer service ready to assist you!

The Space:
Our apartment features inviting living areas, fully-equipped kitchens, and bathrooms complete with toiletries.

You can also enjoy :
- Outdoor pool
- Fitness center
- In-unit washer and dryer
- Smart-TV with streaming apps installed!
- TV in the living room
- Complimentary coffee

Bedroom Configuration:
Bedroom 1: 1 King bed
Bedroom 2: 1 King bed
Bedroom 3: 1 Queen bed
Living Room: 1 Sofabed

Wheelchair accessible!

We have multiple CozySuites units in this building and each one is unique. Decor and layout may vary slightly from what you see in photos.

Guest Access:
Guests will have full access to the apartment throughout their stay. Please note that amenities are available at the property's discretion. We are unable to process refunds if an amenity is closed during your stay.

The Neighborhood:
Located in the heart of the vibrant Mass Ave Cultural District, this area is known for its walkability, eclectic dining, art galleries, theaters, and boutique shopping. With a lively atmosphere and historic charm, it's the perfect spot to explore the best of downtown Indianapolis—all just steps from your door.


Indiana Convention Center - 0.3 miles
Lucas Oil Stadium - 0.5 miles
Old National Centre - 0.6 miles
Phoenix Theatre - 0.7 miles
Saint Mary's Catholic Church - 0.6 miles

Other Things to Note:
Please know that all CozySuites properties are smoke-free environments. Smoking, of any kind, is not permitted within or outside of our suites, including balconies, patios, or common and/or parking areas. Please know that any sign of smoking is a violation of our stay agreement, which may result in immediate termination and recovery fees beginning at $500.

No smoking, parties
Check-in 4 PM, check-out 11 AM ($75/hr late fee)
$200 penalty for removing smoke detectors
$200 penalty for lost key fobs
No outside guests without permission
One towel per guest per stay
Valid photo ID required to complete the booking
Max 2pets (40lbs combined) No Pit Bulls Bull Mastiffs [similar breed]
Additional $100-300 pet fee based on stay length, collected separately.

ESA (Emotional Support Animal): A pet fee may be charged for guests traveling with an emotional support animal. Additionally, the presence of emotional support animals can be declined from stays or Experiences.

To abide by all legal requirements and HOA rules, you WILL be asked to provide a copy of your official government-issued photo ID, confirm your contact information, pass through our verification portal and, in some instances, complete a criminal background check. Failure to provide these documents will result in a cancellation and denied entry.
Important note: The information is collected for verification only and is not stored or used for any other purposes.

Please be advised that all guests will be asked to sign a rental usage agreement that governs the terms of the stay. By completing the reservation you agree to the following:
- You agree to be bound by our rental terms and conditions.
- You acknowledge that you will be required to provide a copy of a valid government-issued ID and matching credit card prior to check-in.
- You acknowledge that you may be required to undergo a background check if mandated by the property management company or the building, as stated in accordance with your rental agreement and condition of the booking.

Minimum age requirement of primary person booking should be:
1. 22 years old for out of town guests
2. 25 years old for local guests

No weapons or drugs allowed; zero tolerance means police will be called for violating this rule.

Noise policy: Guests must agree to not disturb neighbors at all times during the stay. In addition, guests must agree to observe quiet hours from 9pm-8am each day. The home is proactively monitored with decibel sensors for compliance with this noise policy.

Long-term stays (30 days+): Long-term guests will be subject to a background search and credit check.

Note that all guests are required to submit a $200 security hold on a credit card in case of incidentals that is released 3-5 days post check out or may choose a $39.99 non-refundable damage waiver.

Want to enhance your stay? We offer a variety of optional services to make your visit even more comfortable—like mid-stay cleanings, early check-in/late checkout (when available), and more. Just let us know what you need after booking, and we’ll be happy to arrange it for you (additional fees apply).

The unit is equipped with a smart lock, so you can check in and out with ease using a personalized access code. You’ll receive your code before arrival—hassle-free and secure entry, anytime after check-in time.

Interaction with Guests:
Enjoy complete privacy in the space. We are always available by phone during your stay.