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Holiday Inn Indianapolis Downtown by IHG

3.0 star property
3-star hotel near Lucas Oil Stadium

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Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Bar (on property)
Reception
Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
515 S West St, Indianapolis, IN, 46225
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, White River State Park
    ‪9 min walk‬
  • Place, Indiana Convention Center
    ‪9 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Indianapolis

Downtown Indianapolis stay.Within a 15-minute walk of this Downtown Indianapolis hotel, you'll find Lucas Oil Stadium and Indiana Convention Center. Victory Field and Eiteljorg Museum are also within half a mile (1 km).

What's nearby

  • Lucas Oil Stadium - 3 min walk - 0.3 km
  • Victory Field - 8 min walk - 0.7 km
  • White River State Park - 9 min walk - 0.8 km
  • Indiana Convention Center - 9 min walk - 0.8 km
  • Gainbridge Fieldhouse - 14 min walk - 1.2 km

Getting around

  • Indianapolis Station - 10 min walk
  • Canal Station - 12 min drive
  • Indianapolis Intl. Airport (IND) - 15 min drive

Restaurants

  • ‪JW Marriott Lobby Lounge - ‬9 min walk
  • ‪Rye Bar - ‬11 min walk
  • ‪White Castle - ‬10 min walk
  • ‪Conner's Kitchen + Bar - ‬11 min walk
  • ‪Marriott Concierge Lounge - ‬12 min walk

About this property

Holiday Inn Indianapolis Downtown by IHG

3-star hotel near Lucas Oil Stadium
Holiday Inn Indianapolis Downtown by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Indianapolis Downtown by IHG. Parking is available for a fee.

This 3-star Indianapolis hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 6 levels
  • 1173 sq ft of conference space
  • 109 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 83 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were nice
Stayed 1 night in Dec 2025

8/10 Good

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except how EXPEDIA charged me wrong. And then the front desk staff had to call and have it fixed, fight to do so because they had a small clerical error. Once said clerical error was resolved, it was still some ammount of work to adjust the charges on my virtual debit card (while I'm waiting on a physical copy in the mail) to adjust correctly for local taxes. Not my nor the hotels fault, charge according to local and state taxes for your charges; do your tax research. Don't let other customers go to alternative websites and lose their business because of neglect on your servers to charge your guests correctly, I implore you.
Stayed 1 night in Jan 2026

6/10 Okay

Gerald

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Did not have breakfast during my stay
Stayed 1 night in Dec 2025

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff , I got sick on my last day and had to check out at 11am . I spoke to staff and they let me stay 4 more hours I really appreciated that
Stayed 2 nights in Dec 2025

10/10 Excellent

Octavian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

8/10 Good

Thomas

It was good
Stayed 1 night in Dec 2025

10/10 Excellent

Jeremy

Liked: Staff & service, property conditions & facilities
There was no real Coffee
Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful room..zero complaints.
Stayed 1 night in Dec 2025

4/10 Poor

Cora

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room, and the whole place was spotless!! The hotel staff, from the front desk to the ladies putting out breakfast was amazing.
Stayed 3 nights in Dec 2025

8/10 Good

George

Stayed 2 nights in Dec 2025

2/10 Terrible

Jason

Travelled with partner
They gave our king bed room to someone else. Gave us a downgrade to double Queen. Gave us room 317 to go to the room to find out was already occupied. Then assigned us to 524 an at 630am someone tried to enter our room work a working room key. Lucky we had the door latch locked. Will not stay there ever again and will tell everyone we know to never stay at a Holiday Inn.
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent and courteous staff!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Daquana

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except parking I wasn't aware I would be charged for parking
Stayed 2 nights in Dec 2025

8/10 Good

Michael

Stayed 1 night in Dec 2025

2/10 Terrible

Baudelia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The freshness of the food was questionable and constantly had to be asking for utensils and plates. Not many options available. Stayed for 4 days and they had the same food and the staff in charge of it weren’t very helpful at all. I don’t think I’ll stay at this hotel again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jwann

Liked: Cleanliness, staff & service, amenities
Staff was great
Stayed 1 night in Oct 2025

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Lucas oil and this property was right across the street! Friendly staff, decent hot breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Dylan

Stayed 2 nights in Nov 2025

2/10 Terrible

Ayrica

Stayed 1 night in Dec 2025

2/10 Terrible

Jason

Business traveller
Disliked: Amenities, property conditions & facilities
Heater didn't work. Staff was not helpful. Room was dirty.
Stayed 2 nights in Dec 2025

8/10 Good

Jesus

Travelled with partner
The room was spacious and well maintained. The food and drinks at the bar were really good. We stayed ther for one night only, we were able to walk to the beautiful river walk.
Stayed 2 nights in Sep 2025

2/10 Terrible

Kevin

Stayed 1 night in Dec 2025

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Everything great except little front desk coverage
Stayed 3 nights in Dec 2025