Holiday Inn Indianapolis Downtown by IHG

3.0 star property
3-star hotel near Lucas Oil Stadium

Choose dates to view prices

Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Business centre
Indoor pool
Reception
Desk, blackout drapes, iron/ironing board, free WiFi
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
515 S West St, Indianapolis, IN, 46225
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Indiana Convention Center
    ‪9 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪14 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪16 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Indianapolis

Downtown Indianapolis stay.Within a 15-minute walk of this Downtown Indianapolis hotel, you'll find Lucas Oil Stadium and Indiana Convention Center. Victory Field and Eiteljorg Museum are also within half a mile (1 km).

What's nearby

  • Lucas Oil Stadium - 3 min walk - 0.3 km
  • Victory Field - 8 min walk - 0.7 km
  • White River State Park - 9 min walk - 0.8 km
  • Indiana Convention Center - 9 min walk - 0.8 km
  • Gainbridge Fieldhouse - 14 min walk - 1.2 km

Getting around

  • Indianapolis Station - 10 min walk
  • Indiana University-Riley Station - 10 min drive
  • Indianapolis Intl. Airport (IND) - 15 min drive

Restaurants

  • ‪High Velocity - ‬9 min walk
  • ‪White Castle - ‬10 min walk
  • ‪Conner's Kitchen + Bar - ‬11 min walk
  • ‪Tavern On South - ‬3 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Holiday Inn Indianapolis Downtown by IHG

3-star hotel near Lucas Oil Stadium
Holiday Inn Indianapolis Downtown by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Indianapolis Downtown by IHG. Parking is available for a fee.

This 3-star Indianapolis hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 6 levels
  • 1173 sq ft of conference space
  • 109 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 456 out of 1010 reviews
Rating 8 - Good. 248 out of 1010 reviews
Rating 6 - Okay. 147 out of 1010 reviews
Rating 4 - Poor. 80 out of 1010 reviews
Rating 2 - Terrible. 79 out of 1010 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Even with the chaos of a colts game going on. They were focused and very prompt. The rooms are clean and roomy
Stayed 1 night in Oct 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, morning and night staff were both super friendly and nice.
Stayed 1 night in Sep 2025

8/10 Good

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this hotel for the location and the hot tub. When I got to the swimming area, dressed in bath suit, I discovered that the hot tub had been cemented in. What a shock! The website shows a working hot tub...Please update your amenities.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms staff was awesome
Stayed 1 night in Sep 2025

6/10 Okay

Glen

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very unclean. The first room we checked into the toilet was broken. After 2 hours waiting on maintenance they let us switch rooms. However, that rooms toilet was so decussating, I hope we did not catch something. Would not recommend and would never stay there again. The staff was considerate and pretty friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark, Bowling Green

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Shannel front desk and Waxx the bartender were the greatest.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!
Stayed 1 night in Sep 2025

6/10 Okay

Talia

Business traveller
Liked: Staff & service, amenities
My room came with breakfast included they has bagels, croissants, turkey sausage, eggs, yogurt, cereal, etc. The room was pretty clean at first glance, but the shower curtain smelled like it should’ve been washed because it’s been soaked too many times there was also hair in one of the towels and the sheets had some dirt marks. But for the price it’s somewhat expected but something to be worked on as well. There was a $25 fee for parking.
Across from Lucas Oil Stadium
Stayed 1 night in Sep 2025

10/10 Excellent

Kelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 1 night in Sep 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, close to everything we wanted to attend, but staff was lacking. Went to the hotel store for snacks both nights and had to wait for staff to help because instead of ringing up our food quickly, they had to go upstairs to help someone get into their room. Instead of taking 45 seconds to ring us up and let me tap my card, I waited for 10 minutes at the desk. On top of that, during check in the clerk was very rude and had attitude because I asked her/him (couldn’t tell) to repeat themselves because they mumbled their welcome to me and when I said “I’m sorry I couldn’t hear you,” they said “what do you need, sir?” with a very clear tone. No smile, no kindness, just a very uncomfortable “welcome” followed by inattentiveness when I tried to get snacks less than a minute later after they walked to the office and didn’t come back for several minutes even though I kept yelling “Hello? Can I get some assistance please?” Just not thrilled with the staff, but everything else was pleasant.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable with nice amenities and friendly staff. It is downtown so a very convenient location. I was walking distance (about 25 min) from the Canal area and had a very nice roof top dinner at the Social View. That said if it was not for that a walked during daylight hours, I would not recommend walking this area at night; a short drive or Uber ride would be a safer option if before dawn or after dusk.
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Stayed 1 night in Sep 2025

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a little too soft for our liking. Hallways smell like marijana. Otherwise, a good hotel for the money
Stayed 1 night in Sep 2025

10/10 Excellent

Melitta, dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here often. It’s familiar
Stayed 1 night in Sep 2025

8/10 Good

Ryan

Liked: Staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

Jorge

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Some areas in hotel seem a bit dated but is still very clean. 5 minute walk to Lucas Oil Stadium or Victory Field. Would definitely recommend and will stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional clean rooms easy access to Lucas oil stadium
Stayed 1 night in Sep 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Kelly

Stayed 2 nights in Sep 2025

2/10 Terrible

Latosha

Stayed 1 night in Sep 2025

8/10 Good

Dylan

Stayed 1 night in Sep 2025