Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Girls Trip
Publié le 15 mai 2024 sur HomeAwayGreat house with all we needed. Enjoyed the pool, and walks in the neighborhood. Close to everything.
par un voyageur
Vacation
Publié le 4 avr. 2024 sur HomeAwayFamily vacation
par un voyageur
Great weekend away for golf trip
Publié le 12 févr. 2024 sur HomeAwayGreat property, clean, well equipped. Would stay here again
par un voyageur
Sandstorm
Publié le 16 janv. 2024 sur HomeAwayIt was the perfect location for the lacrosse tournament my kids were attending - super close. Pool and spa were great for end-of-day relaxing and the location was very quiet and peaceful.
par un voyageur
Cozie Desert
Publié le 13 janv. 2024 sur HomeAwayThe house was decorated nice and the perfect size for our family of 6. One of the main reasons we booked this house was because of the game room/garage. However, there were zero pieces to the Operation game, only 1 ball for the Velcro bullseye game and unfortunately all the basketballs were flat.
I think the cleaning crew could pay closer attention to detail in the future. Some of the extra towels in the hall cabinet were damp and there was a broken wine glass that was put back into the kitchen cabinet.
The house is located within a gated neighborhood. The neighborhood is nice but we felt it inconvenient to have to only enter and exit through the main guard entrance as the neighborhood is quite large and there are other gates closer to the house.
We did have a few issues come up that were taken care of but the management company Vacasa must not have any many employees as we were on hold at least 20 minutes ago each time before our call was answered.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience, we’re pleased that you liked our home’s decor and that it was a perfect fit for your family! That said, we apologize for the games not being in good order and our local manager assured us that this has been resolved. Additionally, we’re sorry for any cleanliness details that were missed and your comments have been passed along to housekeeping. We appreciate your feedback as we view it as an opportunity to improve and we hope to host you again soon.
par un voyageur
Beautiful Large Home
Publié le 10 janv. 2024 sur HomeAwayMy wife and I came in to Indio for extended business stay and was looking for an affordable and comfortable home. This fit the bill but was a little large for just my wife and I.
Positives-
Beautiful home
Massive kitchen
Nice pool
Game room
Negatives-
Navigation to the home inside of the resort property was confusing
Travel time from/to the gate inside the resort property was about 6 minutes
Only one gate access/egress for all visitors
Thermostat was UNUSABLE by the renters. That’s unacceptable for this price of stay
Fees on top of daily rental rate were EXORBITANT in my opinion. Outrageous. For a 16 night stay the “Fees” were over twelve hundred bucks!
Overall good place but make sure you know all fees and conditions prior!
Commentaires de Gestion de l’hôtel
11 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. It is always our goal for our guests to be able to use everything the home has to offer. We sincerely apologize for all the issues you encountered during your stay, this is definitely not something we want our guests to experience. We will continue to work with both our local staff and homeowner to make improvements to this home. We truly hope we can host you for a more comfortable stay in the future, thank you.
par un voyageur
Clean comfortable home in Indio
Publié le 5 déc. 2023 sur HomeAwayThis was the perfect house for our weekend in Palm Springs. We appreciated having the hot tub.
par un voyageur
Relaxing time in indio
Publié le 27 nov. 2023 sur HomeAwayProperty was beautiful, clean and extremely well equiped. The bedding was top quality and the ensuite bathroom made you feel like you were staying in a luxury hotel. The only negative was to have more shade available around the pool area during the high temperature months; perhaps a roofed gazebo to the left of the pool...just a thought.
par un voyageur
Ambivalent
Publié le 29 juin 2023 sur HomeAwayThe inside of the rental was clean and well equiped. Plenty of towels, dishes, cookware. However, the pool area was terribly dirty with food and debris under the table and the table itselt too dirty to use. The pool when we arrived was too stagnant for swimming. However, the pool guy came the next day. Everything was coated with dirt even after I hosed off the furniture.. We had two simple questions to ask the management and though we called twice and left messages, no return call. Probably will not return to this rental.
Commentaires de Gestion de l’hôtel
17 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, and we sincerely apologize for the inconvenience that you have experienced during your stay with us. Our local operations manager strives to provide every one of our guests with the best vacation possible and we apologize for the lapses during your time. We have forwarded your concern to our local operations manager to avoid future complaints and we hope to host you for a more comfortable stay in the future.
par un voyageur
Family gateway
Publié le 29 avr. 2023 sur HomeAwayEverything we needed for our mini gateway with four small kids. The pool was perfect and the game room was a very nice plus. Bedrooms were spacious and comfortable beds .
