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Comfort Inn & Suites Jackson

2.5 star property
Hotel perfectly located for exploring Jackson

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Jackson

Lobby
Exterior
Pool
Free daily continental breakfast
1 bedroom, desk, laptop workspace, blackout drapes

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2435 Shirley Dr, Jackson, MI, 49202
  • JAX 60
    ‪5 min drive‬
  • Henry Ford Allegiance Health
    ‪6 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Jackson

City center stay.Within 3 miles (5 km) of this Jackson hotel, you'll find R.A. Greene Park and Lions Park. Rod Mills Park and Jackson Crossing Mall are also within 3 miles (5 km).

What's nearby

  • Art 634 - 4 min drive - 4.3 km
  • Michigan Theatre of Jackson - 5 min drive - 5.0 km
  • JAX 60 - 5 min drive - 4.3 km
  • Henry Ford Allegiance Health - 6 min drive - 6.1 km
  • Cascade Falls - 8 min drive - 6.7 km

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 62 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Comfort Inn & Suites Jackson

Hotel perfectly located for exploring Jackson
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Jackson. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

  • 70 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Comfort Inn & Suites Jackson offers 70 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 50-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.50 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Jackson
Comfort Jackson
Comfort Inn Suites Jackson
Comfort Inn & Suites Jackson Hotel
Comfort Inn & Suites Jackson Jackson
Comfort Inn & Suites Jackson Hotel Jackson

Comfort Inn & Suites Jackson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 251 out of 555 reviews
Rating 8 - Good. 184 out of 555 reviews
Rating 6 - Okay. 60 out of 555 reviews
Rating 4 - Poor. 35 out of 555 reviews
Rating 2 - Terrible. 25 out of 555 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shanna Laicloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have breakfast and you can make your own waffles
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly located for our needs. The room was clean, quiet, and had comfortable beds. We, especially, were happily surprised by the breakfast!
Stayed 1 night in Apr 2025

8/10 Good

Suzanne

Stayed 1 night in Apr 2025

8/10 Good

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Was pretty upset that the pool wasn’t open and wasn’t informed of until after booking and checking in.
Stayed 6 nights in Mar 2025

6/10 Okay

Yamilee

Stayed 1 night in Mar 2025

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities
Television set up
Stayed 2 nights in Mar 2025

10/10 Excellent

Valerie

Stayed 1 night in Mar 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, amenities
Walls are thin. Heard what neighbors were saying in rooms on both sides of the room I was in.
Stayed 2 nights in Mar 2025

8/10 Good

John

Stayed 1 night in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, nice location and clean rooms and facilities
Stayed 2 nights in Feb 2025

8/10 Good

Brittney

Stayed 2 nights in Feb 2025

6/10 Okay

amylee

Liked: Cleanliness
I was told at checkin that because I reserved the room via Expedia, I was required to pay $150 deposit for the room in addition to the $50 reserve for incidentals! The pool is not working & hasn't been working for some time. Probably won't stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always available and the breakfast was great.
Stayed 1 night in Mar 2025

6/10 Okay

Kristin

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Very clean and bed was super comfortable, staff was very nice and helpful.
Stayed 3 nights in Feb 2025

8/10 Good

Brittney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the time that we spent.
Stayed 1 night in Feb 2025

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Bad desk help!

The night desk clerk (katie?) Is rude. We overstayed in the pool area qnd rather than say hey u cant be in here, she was very rude. When we tried to apologize again at the desk, she still had an attitude problem. (My phone gad died and theres no clock in the room.) Pool is quite cold. There was never any pool towels clean every time we went down there they were always dirty.
Stayed 6 nights in Feb 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Eileen, Columbus

Liked: Staff & service, property conditions & facilities
Spacious room and comfortable bed. Good value.
Stayed 3 nights in Jan 2025

6/10 Okay

Shannon

Stayed 1 night in Jan 2025