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Courtyard by Marriott Jackson

3.0 star property
Enjoy the indoor pool at this 3-star Jackson hotel

Choose dates to view prices

Photo gallery for Courtyard by Marriott Jackson

Terrace/patio
Indoor pool
Exterior
Breakfast and dinner served, American cuisine
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
200 Campbell Oaks Dr, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪2 min drive‬
  • Place, The Ballpark at Jackson
    ‪3 min drive‬
  • Place, Casey Jones Village
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(29 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Hearing Accessible)

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Hearing Accessible)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Hot tub
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4.2 out of 5, Very good, 631 reviews
The price is CA $128
CA $147 total
includes taxes & fees
Feb 6 - Feb 7
Residence Inn Jackson

About the area

Jackson

In Jackson .Within 3 miles (5 km) of this Jackson hotel, you'll find Old Hickory Mall and West Tennessee Healthcare Sportsplex. The Ballpark at Jackson and Music Highway Crossroads are also within 6 miles (10 km).

What's nearby

  • West Tennessee Healthcare Sportsplex - 2 min drive - 3.8 km
  • The Ballpark at Jackson - 3 min drive - 4.5 km
  • Old Hickory Mall - 3 min drive - 5.3 km
  • Casey Jones Village - 3 min drive - 6.3 km
  • Union University - 4 min drive - 6.7 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 13 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬3 min drive
  • ‪Casey's - ‬4 min drive
  • ‪Takos Borukas - ‬3 min drive
  • McDonald's

About this property

Courtyard by Marriott Jackson

Enjoy the indoor pool at this 3-star Jackson hotel
Courtyard by Marriott Jackson offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 689 square feet (62 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Courtyard by Marriott Jackson. For a fee, parking is available.

This 3-star Jackson hotel is smoke free.

  • 91 guestrooms or units
  • 4 levels
  • 689 sq ft of conference space
  • 62 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Jackson offers 91 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include showers and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Lobby lounge
Residence Inn Jackson
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.2 out of 5, Very good, 631 reviews
The price is CA $128
CA $147 total
includes taxes & fees
Feb 6 - Feb 7
Residence Inn Jackson

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5.12 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00 per person
  • Uncovered self parking fee: USD 5.12 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Jackson
Courtyard Marriott Hotel Jackson
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Marriott Jackson Hotel
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Courtyard by Marriott Jackson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 541 out of 1002 reviews
Rating 8 - Good. 253 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Stayed 1 night in Oct 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!!!
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very clean hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

SHIRLEY, Harrison

Travelled with family
Liked: Cleanliness, amenities
Room is clean and has fridge and microwave. Large room with good space. Love the table that slides under the desk. Very convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Curtis

Travelled with family, Travelled with family and small children
Liked: Amenities
Good service and clean
Stayed 2 nights in Sep 2025

2/10 Terrible

Johnny

Stayed 1 night in Sep 2025

10/10 Excellent

shannon, Charlotte

Stayed 1 night in Sep 2025

6/10 Okay

Manoj

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is right on I40 and if you are a light sleeper, avoid this place. Also this Corporate property does not have back up generator even for the basic safety lighting in the room or anywhere else. Last night the power went out and the room was in complete darkness when we woke up around 2:30 am. Finding the bathroom was a scary experience for us (seniors). A single fall could amount to the cost 50 generators!
Stayed 1 night in Sep 2025

8/10 Good

Theresa

Liked: Staff & service, property conditions & facilities
Okay property, fine for one night stay.
Stayed 1 night in Sep 2025

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Lost power in the middle of the night! Being a CPAP user was not good!
Stayed 1 night in Sep 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with friendly staff, worked out awesome.
Stayed 1 night in Sep 2025

8/10 Good

Ann, Greensburg

Nothing
Stayed 7 nights in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Stayed 2 nights in Aug 2025

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
The people that I was very nice
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

This hotel needs a whole new housekeeping crew.

When I checked in my hotel room the bathroom was nasty. The clerk gave me a another room and some free breakfast vouchers. But I didn't even want any breakfast.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jared

Disliked: Cleanliness, property conditions & facilities
Bathroom sink and shower tub did not drain. Light fixture on wall didn’t work, so you had to screw in the lightbulb. All plugs were loose and alarm clock wouldn’t stay plugged in. Big chair was filthy featuring many stains. Would not recommend. Only one elevator was operational. Very disappointing for a courtyard property.
Stayed 1 night in Aug 2025

6/10 Okay

Brenda

Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highway noise

Just highway noise at night.
Stayed 2 nights in Aug 2025

8/10 Good

Norma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Out of some items for the evening. Mattresses need replacing
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, kids had fun in the pool and the outside area is nice. Beds are to hard for my liking but i broke my back and unfortunately need a soft mattress but my kids loved them. Bath tub was large and i loved it,the shampoos they use smelled amazing. Had a nice little stay and would definitely go again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome bed and soft pillows!
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that they made a fresh breakfast. Easy access and quiet.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, Old and Rundown

This was an overnight stop for us as part of a longer business trip. Would not stay here again. I travel a lot for work and can overlook some things however..... trash and dirty towels in the hallway (checked in around 9pm I think) should have been the first red flag. First room we checked into (315) the beds were clean however that was it. Issues: dirty bathroom - toothpaste splattered all around the sink, on the wall and near the mirror. Hair in the shower (visible clumps of hair) on the walls and shampoo bottle. Carpet was extremely dusty/hair around the edges of the room. Door lock was broken. Room smelled musty. AC wasn't cooling very well with thermostat set at 67. The front desk attendant was very nice to move us to room 323. That wasn't much better though. Room 323 STILL had hair in the shower (quite visibly), trash wrappers on the bathroom floor, dirty carpets (hair, dust, crumbs) and the room smelled moldy (not just musty). The AC did work well in 323. We were charged a $75 pet fee (my employee had her dog with her) and couldn't even let her dog out of her crate because the room was so dirty. Essentially I paid full price for a room (plus the pet fee paid by my employee) and couldn't let her dog have some space to stretch out. We couldn't use the shower and quite frankly, with how dirty it was I'm not sure they're properly changing out the linens between guests. They didn't even offer to comp the pet fee and I expected better from a Marriot line of hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

eric

Stayed 2 nights in Jun 2025