Tru By Hilton Jackson, Tn

2.5 star property
Enjoy free breakfast at this Jackson hotel

Choose dates to view prices

Photo gallery for Tru By Hilton Jackson, Tn

Lobby
Exterior
Reception
Free WiFi, bed sheets
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1136 Rushmeade Road, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min drive‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Jackson

In Jackson .You'll find Union University and Music Highway Crossroads within 3 miles (5 km) of this hotel. Casey Jones Village and North Hospital are also within 3 miles (5 km).

What's nearby

  • Casey Jones Village - 2 min drive - 2.1 km
  • Union University - 2 min drive - 2.5 km
  • North Hospital - 4 min drive - 4.5 km
  • Old Hickory Mall - 4 min drive - 4.9 km
  • West Tennessee Healthcare Sportsplex - 8 min drive - 10.7 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 13 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Tru By Hilton Jackson, Tn

Enjoy free breakfast at this Jackson hotel
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. Tru By Hilton Jackson, Tn also features a fitness center and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

  • 97 guestrooms or units
  • 5 levels
  • Built in 2023
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 156 reviews
Rating 8 - Good. 22 out of 156 reviews
Rating 6 - Okay. 13 out of 156 reviews
Rating 4 - Poor. 1 out of 156 reviews
Rating 2 - Terrible. 7 out of 156 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JAN, Royal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable bed, good breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was right. The property is brand new and I love the hotel. I always stay at Hilton properties whenever I travel for business.
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new looking property. Great hotel for travelers stopping. Breakfast in the morning was a plus
Stayed 1 night in Mar 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel! Comfy, good amenities. Great place!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was unique with a pool table and board games. The room was spacious, especially the bathroom. The breakfast had a good variety and was well relenished.
Stayed 1 night in Mar 2025

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Terry

Stayed 1 night in Mar 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was right.
Stayed 1 night in Feb 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with family
Great stay
Stayed 1 night in Mar 2025

6/10 Okay

youshin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New property with no sound barrier

New facility and there is everything you can expect from this brand. Nice and kind staffs and warm breakfast. One down side is that there is no sound proof wall. I woke up a few times by the noise from the next room and hallway. Typical issue in hotels in US but this was a little excessive. I could hear snoring from next room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad bed at Tru by Hilton.

The hotel was very clean and in excellent condition and all the staff were very friendly. The room was clean and adequate but the bed was very soft and it sagged in the middle. Neither my wife or I slept well at all and my back was very sore in the morning.
Stayed 1 night in Mar 2025

8/10 Good

Sidney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ANNA, MANKATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, modern, clean. The staff was awesome. I had a concern with my room and they were very prompt and courteous in responding. I liked that the shower has a door instead of a curtain. It has a towel bar, which is very convenient. A nightlight in the bathroom is a nice, homey touch. The ice buckets are down by the ice machine. Breakfast was excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Rickey

Stayed 1 night in Feb 2025

6/10 Okay

Christin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome staff, but needs in room coffee

The staff is phenomenal, the rooms are nice, beds are comfortable and the supplied hygiene care products are awesome. The lobby was a great hang out spot and the patio was lovely on a beautiful night. The only things that makes me rank this hotel lower: there’s no coffee maker in the room, so I have to shuffle my hideous booty downstairs at 5:00am for coffee, and because the staff is great they are cheerful and say hi and want to chat and I don’t have the energy for that at 5:00am when I look like a sea monster. There’s also no microwave in the room, so when you are there a week and have leftovers there’s no way to heat them.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are quite thin and we could hear our neighbors tv playing all night long, but the facility was very clean and the staff was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Latonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very quiet!
Stayed 1 night in Feb 2025

10/10 Excellent

KaTina, Dallas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Everyone was nice and friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Business traveller
Liked: Amenities, property conditions & facilities
Besides the no coffee pot, really great room.
Stayed 1 night in Feb 2025