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Best Western Jacksonville Inn

2.5 star property
Enjoy free buffet breakfast at this Jacksonville hotel

Choose dates to view prices

Photo gallery for Best Western Jacksonville Inn

Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior
Free buffet breakfast
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1659 S Jackson Street, Jacksonville, TX, 75766
  • Place, Lake Jacksonville
    ‪2 min walk‬
  • Place, Bolton Park
    ‪1 min drive‬
  • Place, Tomato Bowl Stadium
    ‪2 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

King Room with Sofa Bed - Mobility Accessible/Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Whirlpool, Microwave And Refrigerator

  • Sleeps 2

King Room with Walk-in Shower - Mobility Accessible/Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Comast, Bathtub, Micrfg, Non Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

About the area

Jacksonville

In Jacksonville .You'll be within half a mile (1 km) of Lake Jacksonville and 2 miles (3 km) of Nichols Green Park with a stay here. Bolton Park and UT Health Jacksonville are also within 2 miles (3 km).

What's nearby

  • Lake Jacksonville - 2 min walk - 0.2 km
  • Bolton Park - 1 min drive - 1.9 km
  • UT Health Jacksonville - 2 min drive - 2.3 km
  • Tomato Bowl Stadium - 2 min drive - 2.6 km
  • Nichols Green Park - 2 min drive - 1.9 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Beverly's Country Cafe - ‬3 min walk
  • ‪Dairy Queen - ‬7 min walk

About this property

Best Western Jacksonville Inn

Enjoy free buffet breakfast at this Jacksonville hotel
Best Western Jacksonville Inn offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available. The business-friendly Best Western Jacksonville Inn also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 53 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Best Western Jacksonville Inn offers 53 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • 4G LTE smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Smartphone
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Executive Inn Jacksonville
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Best Western Jacksonville Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 243 out of 494 reviews
Rating 8 - Good. 143 out of 494 reviews
Rating 6 - Okay. 59 out of 494 reviews
Rating 4 - Poor. 23 out of 494 reviews
Rating 2 - Terrible. 26 out of 494 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jonnell

Liked: Cleanliness, staff & service, amenities
All good
Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

All good
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Liked: Staff & service
Disliked: Cleanliness
People at check in were extremely nice...
Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All i have to say is that the lady at the front during the day was so sweet and kind and thats saying a lot coming from a Canadian 🇨🇦 Everything was nice and clean and the gym pool and food in the morning was fantastic! Would recommend it to anyone that is visiting Jacksonville. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was amazing! After being on the road for 5 hours my back was stiff. The hot tub fixed me right up.
Stayed 1 night in Oct 2025

8/10 Good

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice atmosphere, and awesome internet
Stayed 1 night in Oct 2025

8/10 Good

Scalandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Oct 2025

8/10 Good

Scalandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good
Stayed 1 night in Oct 2025

10/10 Excellent

Charles D.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and comfortable room. The hot tub jets didn't work, but it was just the right temperature for a soak!
Stayed 2 nights in Oct 2025

10/10 Excellent

Coy, Longview

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Sep 2025

6/10 Okay

John, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Towels were fresh. Staff was very friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Serenity Rachel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice soft bed. Fluffy pillows. The staff was amazing!!
Stayed 1 night in Jul 2025

8/10 Good

Scalandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ami

Stayed 1 night in May 2025

8/10 Good

Kathey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great bed was comfortable but those little pillows were no my type. Everyone was complaining about them during breakfast. Not just me. Everyone from other rooms were complaining. One man called his wife who was driving in and told her to bring their pillows.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Stayed 1 night in Jun 2025

10/10 Excellent

Harold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Jun 2025

6/10 Okay

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I didn't like how the room smelled. It has a very bad smell in the room. I didn't ask for a refund or a different room because the lady at the front desk seemed preoccupied when I arrived and took her almost 10 minutes to help me because she was on the phone with another person. I won't be using this establishment again.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Stayed 2 nights in May 2025

8/10 Good

kyle

Liked: Staff & service
The rooms are aged as expected so it's not bad but not great at all. The staff though were super friendly and made it a pleasant stay.
Stayed 1 night in May 2025

10/10 Excellent

Alan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff friendly, and did a great job.
Stayed 1 night in May 2025

4/10 Poor

Jd

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms smelled moldy. Front desk woman at night was kind of rude. There were people out in parking lot who were. Or staying there drinking beer and hanging out in parking lot. Breakfast bar sucked
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Lynn

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
We had white socks on our feet walking around in the room. We noticed they were turning black on the bottom. I took a white towel and rubbed the carpet and it showed black on the towel right away. We had a non-smoking room, but could smell tint of smoke when we walked in. Cigarette burn on the carpet, and cigarette burn make on vanity.
Stayed 2 nights in Apr 2025