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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property
3-star hotel near St. Johns Town Center

Choose dates to view prices

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Exterior
Lobby
1 bedroom, in-room safe, desk, blackout drapes
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly

Explore the area

Map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪1 min walk‬
  • University of North Florida
    ‪3 min drive‬
  • EverBank Stadium
    ‪16 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout drapes

Room, Lake View (2 Queenbed & 1 Sofabed)

  • Lake view
  • 48 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout drapes

Room (2 Queenbed & 1 Sofabed)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Lake View

  • Lake view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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  • Parking included
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4.3 out of 5, Excellent, 863 reviews
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CA $197 total
includes taxes & fees
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About the area

Jacksonville

Southside stay.With a stay at this Southside hotel, you'll be within half a mile (1 km) of St. Johns Town Center and 2 miles (3 km) of University of North Florida. Also within 9 miles (15 km) are The Avenues and EverBank Stadium.

What's nearby

  • St. Johns Town Center - 1 min walk - 0.0 km
  • University of North Florida - 3 min drive - 1.7 km
  • UNF Arena - 4 min drive - 4.4 km
  • Mayo Clinic Florida - 9 min drive - 11.5 km
  • EverBank Stadium - 16 min drive - 20.0 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪P.F. Chang's China Bistro - ‬6 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

3-star hotel near St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 6472 square feet (601 square meters) and includes conference space. The business-friendly Hyatt Place Jacksonville / St. Johns Town Center also features a terrace, dry cleaning/laundry services, and a convenience store. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

  • 160 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 6472 sq ft of conference space
  • 601 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Filipino, Spanish

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Property amenity

Sheraton Jacksonville Hotel

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,000 reviews
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CA $184 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 12 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1000 reviews
Rating 8 - Good. 159 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Stayed 4 nights in Feb 2025

10/10 Excellent

Anita

Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to shopping and dining options . Parking was available and easy to get to .
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 1 night in Mar 2025

10/10 Excellent

Keisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cleo

Stayed 1 night in Feb 2025

10/10 Excellent

Sardis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

JULIO

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay near St. John's TownCenter

It was a comfortable stay, but an air conditioner failure forced a room change, and the phone in this room did not work. The hotel has the advantage of having a secure parking lot in front of the property. And a lake behind the hotel that adds incredible beauty. The rooms are spacious and comfortable, the beds quite comfortable. The first bathroom was my preference (with a walk-in tub), I prefer it without a tub. The location of the hotel is excellent, in front of the St. John's TownCenter shopping center, and there are 3 good restaurants within walking distance.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel. Will definitely stay again.
Stayed 1 night in Feb 2025

2/10 Terrible

Samantha

Travelled with group
Disliked: Staff & service, property conditions & facilities
The bartender was lazy and did not know how to make drinks breakfast was overpriced
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Doreen, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to stop at while traveling south.
Stayed 1 night in Feb 2025

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el patio y variedad de restaurantes cerca.
Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, had room ready early and nice sitting area outside, great location
Stayed 1 night in Feb 2025

10/10 Excellent

Damion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
New property. Keep it clean or it will slip down the scale fast
Stayed 1 night in Feb 2025

2/10 Terrible

KM RASSEL, Maple Grove

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Barry

Travelled with family
Liked: Staff & service
Convenient to shopping and activities.
Stayed 2 nights in Feb 2025

6/10 Okay

Shalamar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is only one choice for parking close, so you would think it's included. When they give you the card and say you use this to park they don't mention the fee, or else I would have parked a little further away. I came down to breakfast at 8, it was cold, I ended up having 1 small sausage link and a glass of apple juice $11, I am disgusted by that charge, a breakfast is usually included when paying over $100 per night, again upon check in they say breakfast is from 6:30, they don't mention a charge. The property was clean and quiet and I got to spend uninterrupted time with my daughter who's turning 18, so in that respect it was worth it
Stayed 1 night in Feb 2025