SMV Modern Luna Duplex in Murry Hill

Welcome to Luna Duplex, a stylish and thoughtfully designed two private unit in a duplex, offering a peaceful retreat with modern comforts and a touch of urban charm. Whether you’re visiting Jacksonville for work, a weekend getaway, or an extended stay, this space is designed to feel comfortable, private, and effortlessly welcoming. One of the highlights of Luna Loft is the private outdoor deck, an ideal spot to enjoy your morning coffee, relax, or unwind after a day exploring the city
📝 1. Mandatory Rental Agreement & Guest Verification

🪪 The primary guest must sign our Rental Agreement and provide a valid government-issued ID before check-in.

🛏️ Sleeping Arrangements

👥 Accommodates up to 8 guests.
🏠 Unit 1: Queen bed and sofa bed.
🏠 Unit 2: Two queen beds.

🏡 This is a transient rental managed by SMV House Rental.

👥 Only registered overnight guests are permitted at the property.

🔑 2. Check-In & Check-Out

🕓 Check-in: After 4:00 PM.

🔐 Self check-in: Access the property using the smart lock or keypad.

🕙 Check-out: By 10:00 AM.

🕒 Unauthorized late checkout incurs a $100 per hour fee. Stays exceeding 2 hours past checkout will be charged the full nightly rate.

🙏 Please respect the scheduled check-in and check-out times to allow our cleaning team to prepare the property for incoming guests.

🏠 3. Duplex Access, Occupancy & Neighbor Etiquette

🔐 Separate Units: The property consists of two independent private units, each with its own entrance. The units are not connected internally and cannot be accessed from one another.

🤫 Noise: Please be considerate of neighbors. Loud music and disruptive noise are not permitted at any time.

🌙 Quiet Hours: 10:00 PM to 7:00 AM.

⚠️ Quiet-hour violations may result in immediate eviction and a $300 fee, subject to applicable law and booking-platform requirements.

🎉 Parties and events are strictly prohibited.

🚷 Only registered guests are permitted. Unauthorized visitors are not allowed.

🏠 4. Property Care, Doors & Windows

🚪 Keep all doors and windows closed at all times. This helps prevent the AC unit from freezing and minimizes tropical insects and mosquitoes from entering the property.

🪑 Furniture: Please do not move indoor or outdoor furniture, including sofa beds, from its original position. Relocation and cleaning fees may apply.

🛏️ Linens: Please use the provided grey makeup remover towels for skincare and makeup removal. Do not use white bath linens for makeup removal or cleaning.

💛 Please treat the property, furnishings, and amenities with care and leave both units in good condition.

🚭 5. Smoking & Vaping

🚭 Smoking and vaping are strictly prohibited indoors throughout the property.

💲 A $599 deep-cleaning fee applies to smoking or vaping violations.

🙏 Please respect this policy to keep the property clean and comfortable for all guests.

🐾 6. Pet Policy

🐶🐱 Up to 2 pets are permitted with prior approval.

💲 A $100 fee per pet applies to approved pets.

🚫 Unauthorized pets will incur a $350 fee.

🛋️ Pets must stay off all furniture and beds.

🧹 Please supervise your pets, clean up after them, and ensure the property is left in good condition.

🗑️ 7. Trash & Waste Disposal

🛍️ All trash must be securely bagged and placed in the designated side-yard bins.

♻️ Monday: Recycling and bulk collection.

🚛 Friday: Regular garbage collection.

🙏 Please follow the collection schedule and dispose of waste in the appropriate bins.

📋 8. No-Refund Policy

By booking this property, guests acknowledge and agree to the following refund policy, subject to applicable law and booking-platform policies.

Refunds will not be issued for the following circumstances, to the extent permitted by applicable requirements:

🔌 Temporary unavailability of non-essential amenities: This includes amenities or services such as WiFi, TV applications, smart devices, and similar features.

🦟 Nature-related encounters: Insects, mosquitoes, wildlife, and weather conditions are part of the natural environment and are outside the host`s control.

🧳 Early departure or changes of plans: Leaving before the scheduled checkout date or changing travel plans after check-in does not automatically qualify for a refund.

📖 Failure to review house rules: Guests are responsible for reading and understanding the property description and house rules before booking.

🛠️ 9. Reporting Issues During Your Stay

📩 Please report any property issues or concerns immediately during your stay.

🔧 This allows our team a reasonable opportunity to investigate and resolve the issue while you are still at the property.

🧾 Refund requests submitted after checkout may not be considered under this policy, subject to applicable law and booking-platform requirements.