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TownePlace Suites Jacksonville Airport

3.5 star property
3.5-star hotel near River City Market Place

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Photo gallery for TownePlace Suites Jacksonville Airport

Property amenity
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Lobby
Restaurant
Premium bedding, down comforters, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1287 Airport Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, UF Health North
    ‪3 min drive‬
  • Place, UF Health Hospital North
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, individually decorated

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, individually decorated

Studio, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Premium bedding, down comforters, individually decorated

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom

Premium bedding, down comforters, individually decorated

Premium Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, individually decorated

Studio, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, individually decorated

Studio, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, individually decorated

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, individually decorated

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, individually decorated

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, individually decorated

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
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About the area

Jacksonville

Northside stay.Your stay at this Northside hotel places you within 2 miles (3 km) of River City Market Place and UF Health North. Oceanway Community Center and Pecan Park Flea and Farmers' Market are also within 6 miles (10 km).

What's nearby

  • River City Market Place - 12 min walk - 1.0 km
  • UF Health North - 3 min drive - 2.0 km
  • UF Health Hospital North - 3 min drive - 2.0 km
  • Jacksonville Zoo and Gardens - 10 min drive - 13.2 km
  • Jacksonville University - 22 min drive - 29.0 km

Getting around

  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬12 min walk
  • ‪Culver’s - ‬4 min drive
  • ‪Starbucks - ‬19 min walk

About this property

TownePlace Suites Jacksonville Airport

3.5-star hotel near River City Market Place
Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, barbecue grills, and multilingual staff are also featured at the business-friendly TownePlace Suites Jacksonville Airport. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Jacksonville hotel.

  • 102 guestrooms or units
  • 5 levels
  • Built in 2024
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
TownePlace Suites Jacksonville Airport offers 102 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels and Netflix.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

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  • Pet friendly
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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch smart TV with cable channels
  • iPod dock
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per night (maximum USD 150.00 per stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per night (maximum USD 150.00 per stay) plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Towneplace Suites Jacksonville
TownePlace Suites Jacksonville Airport Hotel
TownePlace Suites Jacksonville Airport Jacksonville
TownePlace Suites Jacksonville Airport Hotel Jacksonville

TownePlace Suites Jacksonville Airport Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 288 out of 336 reviews
Rating 8 - Good. 29 out of 336 reviews
Rating 6 - Okay. 11 out of 336 reviews
Rating 4 - Poor. 1 out of 336 reviews
Rating 2 - Terrible. 7 out of 336 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joshua Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, room was clean, and everything was convenient.
Stayed 2 nights in Nov 2025

10/10 Excellent

Taria

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Aubrey, Midle River

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Tami

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice amenities. Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities
Wonderful. They were so busy at check in but were still fast, professional and kind. No issues or complaints - only compliments!
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean!! Staff was wonderful!
Stayed 1 night in Nov 2025

8/10 Good

Tina

Stayed 2 nights in Oct 2025

10/10 Excellent

Gerry Surrency PMHNP-BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Oct 2025

6/10 Okay

Rachel

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The breakfast is very limited. The hotel was very nice however upon entering my room there was a subtle odor of urine in the room. Due to dim lighting in the room, it wasn’t discovered that the bed had what appeared to be urine all over the sheets and comforter until the next morning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness
Very clean and comfortable, friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We travel to Jacksonville at least three times a year, but this was our first stay here. We decided it might be a go to place in the future. The room had everything we need for a bit a longer stay. Small kitchen and great storage for our clothes. We were very happy with the details in the room that you don't usually find in a hotel. Clean also!
Stayed 3 nights in Aug 2025

10/10 Excellent

Brigitte

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Felicia

Stayed 2 nights in Oct 2025

10/10 Excellent

Theo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room and very clean. Was quiet… far enough away from the airport to avoid all the noise.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Clean room, good breakfast and convenient to shopping and restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff. Comfortable roomy suites
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so comfortable and well stocked -very pet friendly and clean- and great service!
Stayed 1 night in Sep 2025

10/10 Excellent

ZACHARY, Dacula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lives up to its 5 STARS ✨ THANK YOU FOR AN AMAZING STAY🙏
Stayed 4 nights in Sep 2025

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk was so warm, friendly and helpful. The room was clean and comfortable. Would absolutely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Etola S

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Everything was awesome other than the pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice find with all the essentials.
Stayed 1 night in Sep 2025