2/10 Terrible
Aditya
Jan 8, 2026
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
During our 2-day stay, the bathroom exhaust vent did not work, causing the fire alarm to go off every time we showered—a total of six times.
Each incident forced me to rush out of the shower, keep the room door open, and take repeated calls from the front desk to confirm it was a false alarm. Despite reporting this multiple times, no fix was attempted and no room change was offered. The response was limited to stating it was a “safety measure.”
To avoid triggering the alarm, we ultimately had to shower with the room door open, which is completely unacceptable—especially at a 5-star hotel like ITC Rajputana. Expecting guests, particularly women, to shower with doors open raises serious privacy and dignity concerns.
If a fire alarm is triggered by normal shower use, the system or room infrastructure is clearly not functioning as intended. This experience significantly affected our comfort and privacy, and does not meet the standards expected of a luxury property.
Given the repeated disruptions and lack of resolution, I am requesting appropriate compensation or a partial refund.
Aditya
Stayed 2 nights in Jan 2026
