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Pullman Jakarta Central Park

5.0 star property
5-star luxury hotel near Central Park Mall, connected to a shopping center

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Photo gallery for Pullman Jakarta Central Park

Exterior
Property video
Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Serves breakfast and lunch
Deluxe Room, 1 King Bed | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Podomoro City Jl. Let. Jend S Parman, Kav 28, Jakarta Barat, Jakarta, Jakarta, 11470
  • Place, Central Park Mall
    ‪1 min walk‬
  • Place, Taman Anggrek Mall
    ‪5 min walk‬
  • Place, Orchid Garden Mall
    ‪5 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View | View from room

Deluxe Room, 1 King Bed, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Jakarta

Grogol stay.You'll be steps from Central Park Mall and within a 10-minute walk of Orchid Garden Mall with a stay at this Grogol hotel. Taman Anggrek Mall and Mal Ciputra Mall are also within 2 miles (3 km).

What's nearby

  • Central Park Mall - 1 min walk - 0.1 km
  • Neo SOHO - 3 min walk - 0.3 km
  • Taman Anggrek Mall - 5 min walk - 0.4 km
  • Orchid Garden Mall - 5 min walk - 0.5 km
  • Mal Ciputra Mall - 14 min walk - 1.2 km

Getting around

  • Jakarta Grogol Station - 4 min drive
  • Bendungan Hilir Station - 7 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 38 min drive

Restaurants

  • ‪Sate Khas Senayan - ‬2 min walk
  • ‪Union Central Park - ‬2 min walk
  • ‪Collage - ‬1 min walk
  • ‪Warung Pojok - ‬2 min walk
  • ‪Kafe Betawi - ‬2 min walk

About this property

Pullman Jakarta Central Park

5-star luxury hotel near Central Park Mall, connected to a shopping center
Pullman Jakarta Central Park offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5167 square feet (480 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a rooftop terrace are also featured at the luxury Pullman Jakarta Central Park. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Jakarta hotel is smoke free.

  • 317 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pullman Jakarta Central Park offers 317 accommodations with minibars (stocked with some free items) and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Fit and Spa Lounge has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (IDR 75,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 271,000 for adults and IDR 135,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Jakarta Central Park

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 484000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 271000 for adults and IDR 135500 for children
  • Airport shuttle fee: IDR 750000 per vehicle (one-way, maximum occupancy 1)
  • Valet parking fee: IDR 75000 per day
  • Rollaway bed fee: IDR 484000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pullman Hotel Jakarta Central Park
Pullman Jakarta Central Park
Pullman Jakarta Central Park Hotel
Pullman Central Park Hotel
Pullman Jakarta Central Park Hotel Jakarta
Pullman Central Park

Pullman Jakarta Central Park Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Stayed 4 nights in Nov 2025

10/10 Excellent

Jase

Stayed 1 night in Oct 2025

10/10 Excellent

William, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel very much.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hazlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is great
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Wan Khairul Azmir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near to the shopping mall, 1 min walk
Stayed 3 nights in Sep 2025

10/10 Excellent

Franklin, Chesnee

Stayed 2 nights in Sep 2025

10/10 Excellent

Medeline

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bitten by bed bugs

Bitten by bed bugs
Stayed 1 night in Sep 2025

4/10 Poor

Medeline

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Bitten by bed bugs

Has bed bugs
Stayed 1 night in Sep 2025

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 8 nights in Sep 2025

10/10 Excellent

Ira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay very convenient. The staff are very professional and always provide a very good service. The breakfast is very nice with lots of options. The hotel is very well located and it's very handy being able to walk directly into the mall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kadiman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and cozy room
Stayed 1 night in May 2025

10/10 Excellent

MIGUEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly people good location
Stayed 2 nights in Aug 2025

6/10 Okay

Paladia Petty

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location, right on the mall. Big room for the executive room. Unfortunately our room cards did not work several times for the elevator or the room access, which was inconvenient. Also, breakfast included was only for adults for the executive room, although I specified there are kids when I booked the room. Not happy with that service.
Stayed 2 nights in Jul 2025

2/10 Terrible

Roderick

Stayed 3 nights in Jul 2025

10/10 Excellent

Nigel, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms I had , upgraded, my room key packed in after one day annoying but got sorted quickly, breakfast was okay but I travelled alone , so every time I went from my table they kept taking my coffee away, had to keep ordering a new one 😬 but generally it was a nice place
Stayed 2 nights in Jul 2025

8/10 Good

Mehfooz Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review for Pullman Central Park

Qibla sign in the room was wrong. Appreciate the cakes and savouries by the hotel. Otherwise nice place to stay. Only privacy is an issue at the rear side of the hotel. Need to close the curtains at all times and no natural lights.
Stayed 1 night in Jul 2025

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Ricky

Business traveller
Disliked: Cleanliness, staff & service, room comfort

Bad customer service

The manager duty she very unprofessional and have bad atitute… her name Sienny ! What happen is l ask my assistant to check in for me first she need my iD so i gave her driver license since in US driver license is the ID but she said is not valid using driver license so she ask for KTP which indonesian ID which i dont have and she ask my Passport so told her that when i make the reservation i used my driver license but she give very bad atitute and with arrogant said i make the rule here and you have to follow… i have been staying so many hotel around the world never see any bad customer service with so bad like this…!
This is the person who acting as duty manager who with arrogance and very bad attitude to customer!
Stayed 3 nights in Jul 2025

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

YEE LOK

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Buffet 5 stars; the rest was uneven

Beautiful room and facilities with outstanding breakfast buffet. Great to swim in lap-sized pool, but it's only open to 6pm daily. Service was spotty. Difficult to get correct temperature in room. Towels smelled musty. Shower water never got truly hot (and cold water dripped from "rain head" above) and there was a bizarre encounter with the front desk where they offered me a free fruit basket for staying more than a few days, failed to deliver it as promised, had no idea what it was when I asked about it, grumpily said they'd make one up, then got angry at me when I followed up after waiting past midnight for it to show up. Enjoyed the stay, particularly the incredible breakfast buffet, but I'm not sure it was worth the overall price I paid, compared to other options nearby.
Stayed 6 nights in Jun 2025

6/10 Okay

Christopher

Stayed 4 nights in Jun 2025