Ratings based on 19 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
100% of guests recommend
4.9 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

If you have issues forget getting help orsupport

Posted Jun. 3, 2024 on HomeAway
We were suppose to have a hot tub and swimming pool. There was water in neither. .. My contract stated I would have these amenities. Guess what….not.. I am sure for what I paid for this condo I paid plenty extra for pool and hot tub. I have called at least 7 times and no response. Trust me book with someone else. Forget Vaasa.
4 out of 5
by A traveller

Great location and very clean

Posted Jun. 3, 2024 on HomeAway
Great location. Very clean. Somewhat dated but cleanliness was a big factor in our comfort.
5 out of 5
by A traveller

Great ski stay

Posted Feb. 24, 2024 on HomeAway
We were really impressed with this condo! The place was very spacious, extremely clean and had a great layout. We have stayed at Smuggs before and were worried as this condo was a bit further from the slopes than where we had been before (Telemark). However this was a MUCH better experience. The shuttle was extremely convenient and efficient. The condo was warm, cozy and very spacious for 2 families. We cooked/ate all of our meals in the condo without issue. Hope to be able to return to this condo next year.
5 out of 5
by A traveller

Amazing Stay at Smugglers!

Posted Aug. 16, 2023 on HomeAway
This was our first stay in Smuggler's Notch and we didn't know exactly what to expect with our living conditions but we were more than pleased with our stay in Kestrel! The 3 bed, 2 bath condo was perfect for our family of 6. It was clean, spacious and had 2 different balconies. Great views of the mountains as well. We would definitely come back and try to stay in Kestrel again.
5 out of 5
by A traveller

Our stay

Posted Jul. 1, 2023 on HomeAway
We were all very happy with our condo and the overall properties. It was clean, spacious and had a great view of the mountains. The kids loved the water slide. We thought the cost of the day pass for the other activities was too much.
5 out of 5
by A traveller

Very nice!

Posted Jun. 26, 2023 on HomeAway
perfect place for a family. clean, well supplied with necessities and easy check in/out.
5 out of 5
by A traveller

Awesome!

Posted Jan. 13, 2023 on HomeAway
This place was wonderful, spacious, cozy. Mattresses were bad per my 22 year old. Mine was fine. I’ll definitely try to rent it again!
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 8, 2023 on Expedia
3 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 2, 2023 on Expedia
1 out of 5
by A traveller

Terrible communication using vrbo app

Posted Nov. 15, 2022 on HomeAway
This was my first time using vrbo and it will be my last. First when we arrived we were given the incorrect lock box code. No luck getting anyone on the phone from the app so after close to an hour wait someone from the resort got us in. They told us they'd be back with hour keys which didn't happen. The next morning I went to the help desk to get our keys. At this point they told us we were scheduled to be out of the room that morning when we had paid for another night. The woman at the front desk said she would activate the keys long enough for us to get our things out which made me feel sick. Getting ahold of vrbo was difficult. By the time we made it back to our room the keys had been deactivated. The whole ordeal caused us to miss out on a hike we had planned. No complaints on the room itself, but the hot tub advertised was not in working order either. Would have been nice to know. Overall the whole ordeal with this app has a big impact on our vacation