Ratings based on 244 Guest Reviews
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4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 15, 2023 on Hotels
by A traveller
Great stay!
Posted Jul. 17, 2023 on HotelsGreat hotel—easy to book, flexible check in, generous amenities
Comment from Hotel Management
Aug. 8, 2023 by Rezeption, Hotel Management
Dear guest,thank you for taking the time to rate our hotel. We are very pleased to know that you enjoyed your stay in our hotel. We are looking forward to your next visit.Best regardsYour Best Western team
by A traveller from Seattle
Posted Jan. 22, 2023 on Expedia
In Jena for business, and this property was recommended. Clean, modern ammenties, restaurant and bar on-site. Other businesses are a bit of hike, but if driving this is very convenient hotel with plenty of free parking.
Comment from Hotel Management
Jan. 23, 2023 by Rezeption, Hotel Management
Dear guest,thank you for taking the time to rate our hotel. We are very pleased to know that you enjoyed your stay in our hotel. We are looking forward to your next visit.Kind regardsYour Best Western team
by A traveller from Austin
Posted Dec. 9, 2022 on Expedia
by A traveller
No problems
Posted Dec. 12, 2021 on HotelsThis is a big friendly cheap hotel, it is a little dated but we were travelling and needed a one night stay for which it was perfect - it is conveniently located only a few minutes from the autobahn
Comment from Hotel Management
Dec. 14, 2021 by Rezeption, Hotel Management
Dear guest,
thank you for taking the time to rate our hotel. We are very pleased to know that you enjoyed your stay in our house. We are looking forward to your next visit.
Kind regards
Your Best Western team
by A traveller
Posted Oct. 1, 2021 on Hotels
Comment from Hotel Management
Oct. 8, 2021 by Rezeption, Hotel Management
Sehr geehrter Gast,
danke, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Es freut uns sehr zu wissen, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir freuen uns auf Ihren nächsten Besuch.
Mit freundlichen Grüßen
Ihr Best Western Team
by A traveller
OK, but not more than that
Posted Aug. 9, 2021 on HotelsThe hotel is far outside of town (that often comes with the free parking). We picked it since it was said they have a restaurant so we don't need to go to town. The restaurant was closed. When asking why the response was just "closed". The price is not high and consequently the hotel is quite worn down. Otherwise OK but not more.
Comment from Hotel Management
Aug. 13, 2021 by Rezeption, Hotel Management
Dear guest,
thank you for taking the time to rate our hotel. We apologize for the unpleasant experience in our hotel. We would like to give you a better picture of us on your next visit.
Kind regards
Your Best Western team
by A traveller
Give this place a miss
Posted Aug. 4, 2021 on HotelsUnfortunately my family and I were very disappointed with our stay. The air con in our room was broken and we spent the one night there battling to keep our baby cool enough. We were also disappointed with how unclean and unkept the room was. Plus the one site restaurant was closed as was the one site bar (both were meant to be open). The receptionist was friendly and did lend us a fan but couldn't offer us another room nor a discount. Very disappointed overall.
Comment from Hotel Management
Aug. 13, 2021 by Rezeption, Hotel Management
Dear guest,
thank you for taking the time to rate our hotel. We apologize for the unpleasant experience in our hotel. We would like to give you a better picture of us on your next visit.
Kind regards
Your Best Western team
by A traveller
Posted Sep. 11, 2020 on Hotels
Comment from Hotel Management
Sep. 18, 2020 by Rezeption, Hotel Management
Sehr geehrter Gast,
danke, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Es freut uns zu wissen, dass Ihnen Ihr Aufenthalt in unserem Hause gefallen hat. Wir freuen uns auf Ihren nächsten Besuch.
Mit freundlichen Grüßen
Ihr Best Western Team
by A traveller
Posted Mar. 3, 2020 on Hotels
Comment from Hotel Management
Oct. 24, 2020 by Rezeption, Hotel Management
Sehr geehrter Gast,
danke, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Es freut uns sehr zu wissen, dass Ihnen Ihr Aufenthalt in unserem Hause gefallen hat. Wir freuen uns auf Ihren nächsten Besuch.
Mit freundlichen Grüßen
Ihr Best Western Team