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Raphael Penthouse Suites

5.0 star property
5-star luxury guest house near Nelson Mandela Square, connected to a shopping center

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Photo gallery for Raphael Penthouse Suites

Luxury Penthouse, 2 Bedrooms | Terrace/patio
Luxury Penthouse, 2 Bedrooms
Steam room
Exterior
Fridge, microwave, oven, stovetop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
South Wing Nelson Mandela Squ Fifth St, Sandton, Gauteng, 2196
  • Sandton Convention Centre
    ‪1 min walk‬
  • Sandton City Mall
    ‪2 min walk‬
  • Nelson Mandela Square
    ‪5 min walk‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 3
  • 2 King Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed

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About the area

Johannesburg

Sandton stay.A stay at this Sandton guesthouse places you steps from Nelson Mandela Square and a 5-minute walk from Sandton City Mall. Sandton Convention Centre and Peacemaker Museum are also within half a mile (1 km).
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What's nearby

  • Sandton Convention Centre - 1 min walk - 0.0 km
  • Sandton City Mall - 2 min walk - 0.2 km
  • Nelson Mandela Square - 5 min walk - 0.5 km
  • Johannesburg Stock Exchange - 7 min walk - 0.6 km
  • Melrose Arch Shopping Centre - 5 min drive - 4.1 km

Getting around

  • Johannesburg Sandton Station - 7 min walk
  • Rosebank Station - 14 min drive
  • O.R. Tambo Intl. Airport (JNB) - 34 min drive

Restaurants

  • ‪Ghirardellis - Nelson Mandela Square - ‬6 min walk
  • ‪Pappas On The Square - ‬6 min walk
  • ‪Hard Rock Cafe Johannesburg - ‬6 min walk
  • ‪tashas Cafe - ‬6 min walk
  • ‪The Butcher Shop & Grill - ‬6 min walk

About this property

Raphael Penthouse Suites

5-star luxury guest house near Nelson Mandela Square, connected to a shopping center
Raphael Penthouse Suites offers its guests an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Raphael Penthouse Suites. The guesthouse can provide concierge services and limo/town car service. Limited free parking is available on a first-come, first-served basis. You'll have access to the indoor pool and outdoor pool at a partner property.

Smoking is allowed in designated areas at this 5-star Johannesburg guesthouse.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Built in 2004
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Raphael Penthouse Suites offers 60 accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Televisions come with satellite channels and pay movies. Accommodations at this 5-star guesthouse have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Johannesburg guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • DVD player
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Limo/town car service
  • Free secured self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 150 for adults and ZAR 80 for children
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • DVD player
  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Raphael Penthouse Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately ZAR 150 for adults and ZAR 80 for children
  • Airport shuttle fee: ZAR 1090 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Raphael Penthouse
Raphael Penthouse Suites
Raphael Penthouse Suites House
Raphael Penthouse Suites House Johannesburg
Raphael Penthouse Suites Johannesburg
Raphael Penthouse Suites House Sandton
Raphael Penthouse Suites Sandton
Raphael Penthouse Suites Guesthouse Sandton
Raphael Penthouse Suites Guesthouse
Raphael Penthouse Suites dton
Raphael Penthouse Suites Sandton
Raphael Penthouse Suites Guesthouse
Raphael Penthouse Suites Guesthouse Sandton

Raphael Penthouse Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 29 reviews
Rating 8 - Good. 9 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bedbug City hotel

My stay would have been good if we were not eaten up by bedbugs. We did not sleep the entire night as I was itching uncontrollably by the bites. I caught one bedbug and took it to the reception desk. The receptionist was very nice and brought me a clean sheet and blanket to sleep in the chair as I could not sleep in the bed anymore. The next morning I was told by the morning receptionist that someone would contact me from the hotel. No one did not even by email. I reported it to my credit card company, and they refused to refund my payment of $283.45 for the nights stay. My biggest fear was bringing bedbugs back into NY with me. I think it was ridiculous that the hotel did not did not refund me as I did not want to write a negative review because I was waiting for them to do the honorable thing of refunding me.
Bedbug bites
Stayed 1 night in Feb 2025

8/10 Good

RAMOTSUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment
Stayed 3 nights in Feb 2025

8/10 Good

charles

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Very close to shopping center and restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Socrates, flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly
Stayed 7 nights in Jan 2025

8/10 Good

James

Stayed 2 nights in Feb 2025

10/10 Excellent

Rajiv, Kitwe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

George

Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Oluwatoyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth, Harare

Stayed 1 night in Oct 2024

10/10 Excellent

LeRoy

Stayed 1 night in Aug 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly and helpful staff, nice furnishings in the apartments and adequately stocked with all the necessities for such accommodation! The bed was comfortable with very nice bed linen! Like the proximity to Sandton City and Mandela Sq! All in all I thought the Raphael was very good value for money! I did not like the view from my room.. faced the wall (but at least it wasn’t concrete and plain, but would have preferred a city view!
Stayed 1 night in Jun 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Near the mandela square with all the facilities.
Stayed 3 nights in Nov 2023

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached directly to the mall made for an easy and convenient stay. Nice lounge and kitchen gave a nice homey feel and space you dont get in a hotel room.
Stayed 1 night in Nov 2023

10/10 Excellent

Tal

Stayed 3 nights in Aug 2023

10/10 Excellent

vimbai

Stayed 3 nights in Jul 2023

10/10 Excellent

Taichi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms. daily room cleaning was professional. connected directly to the Sandton City mall so easy access to the restaurants and shopping.
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Probably the worst hotel room in Sandton

Literally terrible experience in a shabby and worn out and hugely overpriced room. I'm traveling on business and booked this property because I thought I might benefit from the lounge area and kitchen but the carpet was soaking wet from leakage from the patio, the sofa was beyond worn out, the wardrobe doors didn't slide / close properly and the bedroom still has a square CRT TV as if it's 1994! Really a terrible shambles of an experience, not to mention lifts not working on the day I arrived.
Stayed 4 nights in Dec 2019

10/10 Excellent

Kenton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIdden Gem, Great Location

Great location, great apartment, only one slight criticism and that was there was no iron or ironing board in the apartment.
Stayed 1 night in Nov 2019

8/10 Good

Bineet, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Johannesburg at the Raphael

This is a great place to stay if you want quiet and businesses like environment but still in the midst of all the action

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Recent Stay

Furniture is dated and wifi poor.

4/10 Poor

Gerrit

Travelled with family
This hotel could be a pearl in Sandton, however, the photos of the property hide investment in maintenance. One of only a few hotels we’ve stayed in which has so few sockets for charging a laptop or indeed a phone. We found blood on the tiles in one of the two bathrooms in the 2 bedroom suite. The pigeons enjoyed our jacuzzi on the enormous balcony. We certainly weren’t going to get into that tub. A disappointing stay which didn’t meet our expectations.
Stayed 1 night in Aug 2024

2/10 Terrible

Henrik

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Good location, but not living up to expectations

Good location next to best shopping and dining. Good breakfast served at nearby hotel. Spacious rooms. Mold in the rooms, poor and not very friendly service, many technical issues, for example they could not make keys for our rooms and wifi worked only half of the time. Tried to charge extra for breakfast that was included. All in all, not what to expect from a 5 star hotel
Stayed 2 nights in Jan 2023