6/10 – Acceptable
Pat H., Port Moody, BC
6 mars 2024
Points forts : Propreté
Great first impressions but appliances not reliable.
We stayed three times - four nights each visit - in Dec 2023/Jan 2024
It was lovely to walk into the house with airy living area opening out to the patio. At the beginning of each visit wine and chocolates were left for us. Also milk, tea/coffee and traditional SA rusks. These were nice touches but functional appliances are more important (read more…)
The clothes dryer is not good enough. Items got extremely hot and steamy, but stayed fully wet. Manufacturer instructions on Google didnt help. Housekeeper did not come in that day so e-mailed owner but no reply. Had to use laundry service at considerable inconvenience and expense. On our third visit we got it to work by doing some maintenance on the condenser unit after watching a YouTube video. But had to babysit as it pauses every 15 or 20 minutes until you empty the evaporation tray, and set it going again.
Last morning of second visit, found the dishwasher had error message and had not completed its cycle. Reported to housekeeper and e-mailed owner but not fixed when we returned two weeks later. Had to handwash for the entire third stay. Not okay when paying top dollar.
Communication with owner great when setting up rental and check-in but I never got response re appliance issues.
Showers are great.
Bed linens are good. Two beds super-comfortable, two are very firm.
Kitchen is set up with 8 place settings. Not enough when 8 people renting house - extra bowls, plates and cutlery needed for meal prep, snacks, etc.
Pat H.
Séjour de 4 nuits en janvier 2024