Note fondée sur 956 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2023 par Ashley Bohnstedt, Gestion de l’hôtel
Dear Didier, Thank you for taking time out of your day to leave us a review!! Have a great day!
par un voyageur
Publié le 10 juill. 2017 sur Hotels
room was clean and big
par un voyageur
Publié le 5 mars 2024 sur Expedia
We didn’t end up staying at this location due to the indoor pool and hot tub being permanently shut down by the city! I cancelled reservation and found a different hotel that met our needs and wants! When I called to cancel reservation the staff I spoke to was very nice and understanding about the situation and cancelled my reservation with no fees or penalties!
Commentaires de Gestion de l’hôtel
21 mars 2024 par Ashley Bohnstedt, Gestion de l’hôtel
Dear Lisa, I am sorry for the inconvenience you experienced with cancelling your stay.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Ashley Bohnstedt, Gestion de l’hôtel
Dear Destany, Thank you for taking time out of your day to leave us a good review. We look forward to helping you out again.
par un voyageur
Just bad.
Publié le 28 févr. 2024 sur HotelsThe stay here was not good. Started with the front desk gal talking on her personal phone and telling me i needed to wait to check in till she was done, then when asking her where the room was, she just pointed and said upstairs, and then left the desk to go outside. Then we get to our room, and though we booked a room with 2 queen beds, they were 2 full beds instead. There was dirt on the floor still, the tiles in the bathroom broken, the toilet broken, trash on the counter, and light bulb out in the room. Overall, we will probably never stay at an econolodge again.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Ashley Bohnstedt, Gestion de l’hôtel
I would like to apologize on behalf of our entire team for failing to meet your expectations. I will be speaking with my staff to resolve these issues.
par un voyageur
Unpleasant
Publié le 18 févr. 2024 sur HotelsThe exterior trash cans were all overflowing and had trash stacked or thrown next to them. The door to enter next to our parking spot nearly came off the hinges when we came inside. Elevator floor was very dirty plywood and made strange sounds. Our room was okay but the bed and pillows were very much in need of an upgrade. Couldn't get any extra pillows or blankets were told none available. Pool area closed by health department, so not a pleasant experience.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Ashley Bohnstedt, Gestion de l’hôtel
Dear Susan, I would like to apologize for the issues you faced. We have updated the elevator floor and now has tile. I do hope you will reconsider staying with us so we can show you a better stay.
par un voyageur
Cold building but warm reception
Publié le 2 févr. 2024 sur HotelsThe service overall was fantastic I enjoyed it very much the only disappointing thing was is that I was there on the very last day of the pool and then it was closed permanently the breakfast was not great but not bad it would do nothing fancy definitely one thing I had to note I was there when it was very cold outside and the thing about that place it was very cold inside it wasn't bad in the room but like in the Halls and going to any of the adjacent rooms that weren't a part of the main building it was flat out freezing and if you're going in the winter time you should be aware that it's probably going to be pretty cold in there if it's pretty cold outside but overall I would give it a good experience they were very accommodating and once again the service was wonderful and yes I did go see the Bonnie and Clyde Museum thing
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Ashley Bohnstedt, Gestion de l’hôtel
Dear John, Thank you for taking time out of your day to leave us a good review. We appreciate you staying with us and look forward to seeing you again in the future.
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Good Location but the toilet didn’t work well, the sink had no hot water, broken floor tiles, and the bed was broken.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Ashley Bohnstedt, Gestion de l’hôtel
Dear Brian, I would like to apologize for the issues you faced with your room. I will be speaking with my staff to ensure these issues are resolved promptly.
par un voyageur
Publié le 30 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Ashley Bohnstedt, Gestion de l’hôtel
Dear Marissa, Thank you for taking time out of your day to leave us a review. We look forward to helping you with you next travel plans.
par un voyageur
Ok place to lay your head.
Publié le 28 janv. 2024 sur HotelsIt was an older hotel. Little rough around the edges. It's fine for just a night to sleep.
TV worked well. They're was free washer and dryer. Pool is out of order permanently. Breakfast want something to write home about. Scrabble eggs, sausage, biscuits, some dried cereal, apples, one hot cereal and bagels. Juice and milk.
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Ashley Bohnstedt, Gestion de l’hôtel
Dear Susan, Thank you for taking time out of your day to leave us a review. I do hope you will stay with us again in the future.
