During our stay at the property titled "Two Studios at the Turtle Bay Resort! ❤️ Price listed is for BOTH Studios," we encountered some challenges that impacted our overall experience. The property, advertised as having two studios, is, in reality, a one-bedroom condo with a queen bed in the living room. The images may be misleading, showing four different bedspreads that suggest two studios, while there are only two beds. Upon our late arrival at 10:00 PM, we found the property unprepared with dirty sheets on the floor, one bed lacking sheets, no clean towels, wet towels in the washing machine, an empty toilet paper roll, and trash in the bins. Attempts to contact the host went unanswered until 3:00 AM, causing inconvenience. Although the host offered a refund for the cleaning fee, we believe a refund for the first night is warranted as the property was not suitable for occupancy. Clear communication, accurate listings, the expectation of a clean property, and the essential need for both hosts and guests to uphold the standards expected in vacation rentals are fundamental for a positive guest experience, as outlined in VRBO's terms and conditions."