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Homewood Suites by Hilton Kalamazoo-Portage

3.0 star property
3-star hotel in Crossroad Park

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Photo gallery for Homewood Suites by Hilton Kalamazoo-Portage

Terrace/patio
Reception
Exterior
Restaurant
Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
500 Trade Centre Way, Portage, MI, 49002
  • Place, Portage Creek Bicentennial Park
    ‪2 min drive‬
  • Place, Milham Park Golf Club
    ‪3 min drive‬
  • Place, Haverhill Park
    ‪3 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

View all photos for King, Studio

In-room safe, desk, travel crib, free WiFi

King, Studio

9.0 out of 10
Wonderful
(22 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible, Bathtub

In-room safe, desk, travel crib, free WiFi

King, Studio, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible

In-room safe, desk, travel crib, free WiFi

King, Studio, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible

In-room safe, desk, travel crib, free WiFi

King, Studio, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, travel crib, free WiFi

Suite, 2 Bedrooms

7.0 out of 10
Good
(2 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible

In-room safe, desk, travel crib, free WiFi

Suite, 2 Bedrooms, Accessible

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for King Suite, Suite

In-room safe, desk, travel crib, free WiFi

King Suite, Suite

  • Sleeps 4
  • 1 King Bed

View all photos for King Suite, Accessible, Bathtub

In-room safe, desk, travel crib, free WiFi

King Suite, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for King Suite, Accessible

In-room safe, desk, travel crib, free WiFi

King Suite, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, travel crib, free WiFi

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, travel crib, free WiFi

Suite, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

In-room safe, desk, travel crib, free WiFi

Suite, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible

In-room safe, desk, travel crib, free WiFi

Suite, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds

About the area

Portage

Crossroad Park stay.Your stay at this Crossroad Park hotel places you within 2 miles (3 km) of Southland Shopping Center and Huskie Stadium. Portage Creek Bicentennial Park and The Crossroads are also within 2 miles (3 km).

What's nearby

  • Huskie Stadium - 10 min walk - 0.9 km
  • Portage Creek Bicentennial Park - 2 min drive - 1.5 km
  • Milham Park Golf Club - 3 min drive - 4.3 km
  • Haverhill Park - 3 min drive - 2.1 km
  • Crossroads Park Shopping Center - 4 min drive - 2.5 km

Getting around

  • Kalamazoo Transportation Center - 15 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 4 min drive

Restaurants

  • ‪SUBWAY - ‬12 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panda Express - ‬15 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Apoptosis Brewing Company - ‬3 min drive

About this property

Homewood Suites by Hilton Kalamazoo-Portage

3-star hotel in Crossroad Park
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A fitness center, barbecue grills, and laundry facilities are also featured at the business-friendly Homewood Suites by Hilton Kalamazoo-Portage. Self parking is free.

This 3-star Portage hotel is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • 1 conference room
Homewood Suites by Hilton Kalamazoo-Portage offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

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  • Breakfast included
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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Kalamazoo-Portage Hotel
Homewood Suites Hilton Kalamazoo-Portage Hotel
Homewood Suites Hilton Kalamazoo-Portage
Hotel Homewood Suites by Hilton Kalamazoo-Portage Portage
Portage Homewood Suites by Hilton Kalamazoo-Portage Hotel
Hotel Homewood Suites by Hilton Kalamazoo-Portage
Homewood Suites by Hilton Kalamazoo-Portage Portage
Homewood Suites by Hilton Kalamazoo Portage
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites by Hilton Kalamazoo Portage
Homewood Suites by Hilton Kalamazoo-Portage Hotel
Homewood Suites by Hilton Kalamazoo-Portage Portage
Homewood Suites by Hilton Kalamazoo-Portage Hotel Portage

Homewood Suites by Hilton Kalamazoo-Portage Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 290 out of 520 reviews
Rating 8 - Good. 121 out of 520 reviews
Rating 6 - Okay. 52 out of 520 reviews
Rating 4 - Poor. 22 out of 520 reviews
Rating 2 - Terrible. 35 out of 520 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2025

10/10 Excellent

Jenifer

Stayed 1 night in Jan 2026

8/10 Good

Kadecia

Stayed 2 nights in Dec 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, comfortable look.
Stayed 2 nights in Dec 2025

8/10 Good

jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room are nice and comfortable.
Stayed 1 night in Dec 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
Was no room, Expedia overbooked again.
Stayed 1 night in Dec 2025

4/10 Poor

david

Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2025

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great suites for families. Awesome breakfast area with lots of seating options and great food selections. Perfect location to visit the Air Zoo and going skiing north of the city.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcin

Stayed 1 night in Dec 2025

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
room was nice
Stayed 7 nights in Nov 2025

8/10 Good

Dayanna

Travelled with family
Liked: Cleanliness, staff & service
The hotel is average standard; we stayed with the girls' group and I thought it was expensive, but I imagine that's due to demand. What I can say is that Mary, the lady from the front decks, is the best thing about the service; she's super friendly and always willing to help.
Stayed 3 nights in Nov 2025

4/10 Poor

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff and management were incredibly rude specifically concerning the pool area-a couple of different times for a one night stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Liked: Amenities
Nice room, clean, stocked
Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
We stayed 1 day. Staff was friendly , room was clean and hotel was quiet.There was no back up toilet paper in the room but I’m sure if we asked we’d have got some . Breakfast was alright , but many local restaurants close by that were to die for . Overall I would stay here again .
Stayed 1 night in Nov 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities
Had a nice stay. The staff were friendly and helpful, and the room was just as expected—clean, comfortable, and a good value. Would stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vaeiety. Well stocked. Everything kept clean.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

LaShon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too notch staff. Makes all the difference. Breakfast was just typical. Only drawbacks were the unreliable internet connection and the overwhelming smell and cold temperature in the pool area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jayme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and comfortable clean rooms! Work out areas and pool were excellent!
Stayed 2 nights in Oct 2025

10/10 Excellent

Randal, Palestine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

6/10 Okay

Denise

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

WARNING, THEY OVERBOOK!

Upon arrival, I was told hotels.com overbooked and they didn't have the rooms I reserved. The lady at the front desk was very insensitive, short and defensive. I had 3, two bedroom suites reserved for a team bonding experience. My room were booked 6 weeks in advance. When I asked why I was receiving email confirmations from they, she said that it wasn't really them sending those emails, that it was the 3rd party, hotels.com with their name on it. I was offered separate rooms instead of my 2 bedroom suites and the sofa couch was going to be counted as a bed, for the same price! It took 45 minutes of trying to resolve the situation. I did not get much sleep after this experience!
Stayed 1 night in Oct 2025

10/10 Excellent

jinwon

Stayed 7 nights in Sep 2025