Best Western Independence Kansas City

2.5 star property
Independence guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Independence Kansas City

Free daily buffet breakfast
Exterior
Property amenity
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included

Explore the area

View in a map
18700 E 37th Ter S, Independence, MO, 64057
  • Place, Cable Dahmer Arena
    ‪2 min drive‬
  • Place, Kauffman Stadium
    ‪9 min drive‬
  • Place, GEHA Field at Arrowhead Stadium
    ‪10 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪46 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Independence

In suburbs.You'll find Centerpoint Medical Center and Centerpoint Community Ice within 3 miles (5 km) of this hotel. Cable Dahmer Arena and Midwest Genealogy Center are also within 3 miles (5 km).

What's nearby

  • Centerpoint Medical Center - 14 min walk - 1.3 km
  • Cable Dahmer Arena - 2 min drive - 1.8 km
  • Midwest Genealogy Center - 4 min drive - 5.0 km
  • Kauffman Stadium - 9 min drive - 12.8 km
  • GEHA Field at Arrowhead Stadium - 10 min drive - 13.5 km

Getting around

  • Independence Station - 10 min drive
  • Kansas City International Airport (MCI) - 36 min drive

Restaurants

  • ‪Freddy’s - ‬8 min walk
  • ‪Topsy's Popcorn - ‬8 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Five Four Restaurant & Drafthouse - ‬3 min walk
  • ‪Sonic - ‬18 min walk

About this property

Best Western Independence Kansas City

Independence guestrooms with free WiFi
Best Western Independence Kansas City offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Independence Kansas City also features dry cleaning/laundry services, a front-desk safe, and a television in a common area. Self parking is free.

This Independence hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Independence Kansas City offers 63 accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Independence Kansas City
Fairfield Inn Marriott Kansas City Independence
Fairfield Inn Marriott Kansas City Independence Hotel
Wingate Wyndham Independence Hotel
Wingate Wyndham Independence
Fairfield Independence
Fairfield Inn Independence
Independence Fairfield Inn
Fairfield Inn by Marriott Kansas City Independence
Best Independence Kansas City
Wingate by Wyndham Independence
Best Western Independence Kansas City Hotel
Best Western Independence Kansas City Independence
Best Western Independence Kansas City Hotel Independence

Best Western Independence Kansas City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was clean and quiet, bed was ok. Pool was ok.
Stayed 1 night in Jun 2025

6/10 Okay

Cameron

Travelled with partner
We arrived 25 minutes before check in and asked if there was a room available, because we had a private call we needed to take ant 3pm and it was hot out in the car. There were a couple rooms available, but they were going to charge us $20. We begrudgingly agreed. By the time we got checked in, it was 2:45. We paid $20 for 15 minutes. I have driven across the country several times and never had that happen. We didn’t ask they make up a room that wasn’t ready, we didn’t call ahead and request it. We just asked for our already available room a bit early. I am not staying at any Best Western again.
Stayed 1 night in Jun 2025

10/10 Excellent

Destiny

Stayed 1 night in Jun 2025

2/10 Terrible

Wenfang

I booked this hotel for my husband during his road trip, and unfortunately, he became very sick after eating the breakfast, especially the gravy. He had vomiting and nausea for several hours while driving that day. I reached out to the hotel. They were polite and offered a 15% discount for a future stay, but we won’t be coming back. I feel it’s important to share this experience so others can be cautious, especially with the breakfast.
Stayed 1 night in Jun 2025

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in staff was unfriendly. Room needs updated as it has dirty, fraded carpet with damaged furniture. Towels are stained and worn
Stayed 1 night in Jun 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was slower than most other places.
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, great food and shopping around, easy access to highways and interstate.
Stayed 2 nights in Jun 2025

10/10 Excellent

KIM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matt

Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth it!

The room was pet friendly, but smelled like a kennel when I arrived. The toilet wasn’t secured to the floor and rocked when it was used. The sink faucet leaked onto the counter. The fridge wasn’t cold and had no way to adjust the temperature.
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Stayed 1 night in Jun 2025

10/10 Excellent

Destiny

Stayed 1 night in Jun 2025

6/10 Okay

Debra

Travelled with family
Stayed 1 night in Jun 2025

8/10 Good

Kelly

Stayed 1 night in Jun 2025

2/10 Terrible

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could be better
Stayed 2 nights in Jun 2025

8/10 Good

jared

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the ease of getting to the hotel and the cleanliness The breakfast was cold most mornings and needed to be microwaved to be hot. When I went to check-in I was told they tried to call me as my card was declined. I corrected the problem and they ran my card with no problem. The problem I have is no one called and when I made the reservation I told them i would pay in person. When I got home I found a bill in my inbox. I have found Best Western to be a reliable hotel chain but after this I don't know if I can stay there. I also am not happy about the $100.00 surcharge.
Stayed 8 nights in May 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

W, Papillion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

James, columbia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice & close to shopping options
Stayed 1 night in May 2025

8/10 Good

Liesl

Stayed 1 night in May 2025

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay!

The front desk clerk was wonderful. Very personable. We never did get housekeeping to come and replenish towels. We had to grab them ourselves.
Stayed 2 nights in May 2025

6/10 Okay

David

Travelled with family
Disliked: Staff & service

Unhappy.

Check in was slow and not very informative. The room was set to 80 when we got in and it was extremely warm. Parking was horrible. It is a small parking lot and and we had to park over top of the curb and landscape just to have a spot and get things from our vehicle. The back door was was not latching so anything and anyone could come in. Breakfast in the morning was very crammed for space. The food selection was very minimal. Not much out there with a line of people waiting. There was no one at the front desk the entire time we were down for breakfast to talk to about our stay. The key card return box was set on top and that was it.
Stayed 1 night in May 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025