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Hotel Kaiserhof

4.0 star property
4-star spa hotel near Marketplace Square

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Photo gallery for Hotel Kaiserhof

Exterior
Restaurant
Reception
Superior Suite, 1 Bedroom, Hot Tub
Superior Suite, 1 Bedroom, Hot Tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Bar
  • Parking available
  • Pet-friendly

Explore the area

Map
Karl-Friedrich-Str. 12, Karlsruhe, 76133
  • Karlsruhe Convention Centre
    ‪6 min walk‬
  • Karlsruhe Palace
    ‪8 min walk‬
  • Karlsruhe Zoo
    ‪11 min walk‬
  • Karlsruhe Baden-Baden (FKB-Baden Airpark)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Basic Double Room, 1 Bedroom, Non Smoking

Basic Double Room, 1 Bedroom, Non Smoking

Basic Double Room, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, Non Smoking

Superior Single Room, Non Smoking

Superior Single Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Bedroom, Non Smoking

Superior Double Room, 1 Bedroom, Non Smoking

Superior Double Room, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Single Room, 1 Single Bed, Non Smoking

Basic Single Room, 1 Single Bed, Non Smoking

Basic Single Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Karlsruhe

Karlsruhe City Centre stay.A stay at this Karlsruhe City Centre hotel places you steps from Marketplace Square and within a 5-minute walk of Kunsthalle Karlsruhe. Karlsruhe Convention Centre and Karlsruhe Palace are also within half a mile (1 km).

What's nearby

  • Marketplace Square - 3 min walk - 0.3 km
  • Karlsruhe Convention Centre - 6 min walk - 0.6 km
  • Karlsruhe Theater (Badisches Staatstheater) - 7 min walk - 0.7 km
  • Karlsruhe Palace - 8 min walk - 0.7 km
  • Karlsruhe Zoo - 11 min walk - 0.9 km

Getting around

  • Marktplatz (Pyramide U) Station - 3 min walk
  • Ettlinger Tor U-Bahn - 3 min walk
  • Karlsruhe Baden-Baden (FKB-Baden Airpark) - 42 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪L'Osteria Karlsruhe - ‬2 min walk
  • ‪GALERIA Restaurant Genussgarten - ‬4 min walk
  • ‪HANS IM GLÜCK - KARLSRUHE Kaiserhof - ‬1 min walk
  • ‪Nordsee - ‬4 min walk

About this property

Hotel Kaiserhof

4-star spa hotel near Marketplace Square
Hotel Kaiserhof offers its guests a full-service spa, a fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Hotel Kaiserhof also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Karlsruhe hotel.

  • 57 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Kaiserhof offers 57 accommodations with free minibar items and safes. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, French, German, Russian

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Property amenities

Family friendly

  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 15 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15.00 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Kaiserhof Karlsruhe
Kaiserhof Karlsruhe
Kaiserhof
Hotel Kaiserhof Hotel
Hotel Kaiserhof Karlsruhe
Hotel Kaiserhof Hotel Karlsruhe

Hotel Kaiserhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 575 reviews
Rating 8 - Good. 174 out of 575 reviews
Rating 6 - Okay. 38 out of 575 reviews
Rating 4 - Poor. 9 out of 575 reviews
Rating 2 - Terrible. 4 out of 575 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very nice
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Daniel, Colorado Springs

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Public parking was close. Hotel is right next to police station, city center, botanical gardens, and museum/palace. Heart of down town. Lots of good food around the area. Property staff were nice and accommodating. Cleanliness was ok. Gnats (small flying bugs) near fruit in breakfast area was not pleasant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose Hotel Kaiserhof because we thought it would be only a couple of blocks from the Christmas market. Wrong. More like 40 feet. Service was outstanding, everyone was kind, informative and spoke excellent English. The room turned out to be a suite. Fairly spacious, modern and comfortable once these Floridians figured out the controls for hot water heat. Breakfast was the typical lavish German breakfast spread, plenty of everything. But the best part was the Christkindelmarkt, a totally different vibe from the international tourist town atmosphere of Strasbourg and Colmar. This was friendly, all local, not very big but a strong focus on local handmade products. Oh, and good festival food. And Gluehwein. And elaborately decorated stalls. And an appearance by Weinachtsmann himself, on a sleigh riding on twin cables 20 meters up! The kids loved it, including quite a few of the 70-year-old kids. A great experience!
Stayed 1 night in Dec 2024

8/10 Good

Cheeranjiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and great team, perfect location, nice and clean rooms
Stayed 2 nights in Nov 2024

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice property, they also had complimentary drinks and snack in the room. Good breakfast included. A bit dark in the room as the windows were small with no view / ability to let in light.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fernando, London

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable, staff was friendly, breakfast was tasty with many options. The palace was at walking distance and we the subway was pretty much outside the hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Saman, Danvers

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in clean and spa ious rooms. Breakfast was great and staff were helpful. The only negative about our stay was bugs in breakfast area. I hope hotel finds a way to remove those bugs from breakfast area to make it perfect.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

samuel

Liked: Property conditions & facilities
Very professional and friendly staff. Large guest room. Excellent AC.
Stayed 2 nights in Jul 2024

8/10 Good

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice city hotel
Stayed 2 nights in Jul 2024

8/10 Good

Lee

Stayed 2 nights in Jun 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel with fantastic staff. Couldn't be more helpful.
Stayed 4 nights in Jun 2024

6/10 Okay

Regina

Travelled with family
Liked: Cleanliness, room comfort
It was very nice except no air conditioning
Stayed 4 nights in Jun 2024

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good business hotel

Room was nice and big. Clean but noisy due to street outside. The reception phone wouldn't work and they wouldn't pick the phone up in the morning when I rang down from my own phone. Bit annoying, otherwise pretty good.
Stayed 3 nights in Jun 2024

6/10 Okay

Nooshin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was acceptable, but it could have been cleaner. Breakfast was excellent. The hotel is conveniently located near a shopping mall.
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Stayed 2 nights in Apr 2024

8/10 Good

Max, London

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed here for a business trip. Hotel was fine, but I think for the price it can certainly be improved given the maze I had to walk through to get to breakfast, hair in the bathroom, and a funny smell coming from the back of the property from an inner courtyard (which was where my room was). Other than that all okay.
Stayed 1 night in Mar 2024