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Best Western Santakos Hotel

4.0 star property
4-star hotel near Kaunas Town Hall

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Photo gallery for Best Western Santakos Hotel

Exterior
Suite, 1 King Bed
Breakfast area
Suite, 1 King Bed | Room amenity
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
J. Gruodžio g. 21, Kaunas, LT-44293
  • Kaunas Cathedral
    ‪11 min walk‬
  • Kaunas Town Hall
    ‪14 min walk‬
  • St. Michael the Archangel Church
    ‪17 min walk‬
  • Kaunas (KUN-Kaunas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Room amenity

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Smoking (Living Room)

Suite, Multiple Beds, Smoking (Living Room) | Living area

Suite, Multiple Beds, Smoking (Living Room)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

About the area

Kaunas

City center stay.Within a 15-minute walk of this Old Town Kaunas hotel, you'll find Kaunas Town Hall and Kaunas Cathedral. Kaunas Castle and St. Michael the Archangel Church are also within 2 miles (3 km).

What's nearby

  • Kaunas Cathedral - 11 min walk - 0.9 km
  • Žalgiris Arena - 14 min walk - 1.2 km
  • Kaunas Town Hall - 14 min walk - 1.2 km
  • Kaunas Castle - 14 min walk - 1.2 km
  • St. Michael the Archangel Church - 17 min walk - 1.4 km

Getting around

  • Kaunas (KUN-Kaunas Intl.) - 29 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Pelėdinė - ‬4 min walk
  • ‪Hesburger - ‬2 min walk
  • ‪Kavalierius - ‬3 min walk
  • ‪Coffee Inn - ‬6 min walk

About this property

Best Western Santakos Hotel

4-star hotel near Kaunas Town Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A sauna, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Santakos Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Kaunas hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 5 levels
  • 31 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Santakos Hotel offers 92 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Lithuanian, Russian

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 24.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 10.00 per pet, per night
  • Rollaway bed fee: EUR 24.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Lithuania. This property is rated 4 stars.

Property is also known as

Best Western Hotel Santakos
Best Western Santakos
Best Western Santakos Hotel
Best Western Santakos Hotel Kaunas
Best Western Santakos Kaunas
Best Western Kaunas
Kaunas Best Western
Best Santakos Hotel Kaunas
Best Western Santakos Hotel Hotel
Best Western Santakos Hotel Kaunas
Best Western Santakos Hotel Hotel Kaunas

Best Western Santakos Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 455 reviews
Rating 8 - Good. 203 out of 455 reviews
Rating 6 - Okay. 44 out of 455 reviews
Rating 4 - Poor. 15 out of 455 reviews
Rating 2 - Terrible. 3 out of 455 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Krzysztof

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ausrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

All good.
Stayed 1 night in Mar 2025

10/10 Excellent

Mariusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Britta

Liked: Cleanliness, staff & service, property conditions & facilities

4 night stay February 2025

4 night stay in February 2025. Room was clean and spacious. No bottom in the wardrobe but plenty of hanging space. Breakfast was plentiful but items such as meat, cheese, yoghurt were not kept cooled so the cheese and meat were sweaty and the yoghurt was warm. Not an easy hotel to navigate to due to in a car, a one way system and permanent road blocks in place. Well situated for both old and new town.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Good location ,high customer service, nice atmosphere, everything perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A regular stay, very close to restaurants, etc., and pedestrian area. No complaints, although beds a little hard.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

10/10 Excellent

Mariusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

laouali, indianapolis

Stayed 1 night in Sep 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kevan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Zhen

Stayed 1 night in Mar 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very good value. Just a quick walk to the restaurants and bars.
Stayed 3 nights in Feb 2024

8/10 Good

Vaidotas

Stayed 1 night in Jan 2024

10/10 Excellent

Martin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never disappointed here

Reception staff excellent and assigned a very spacious room (105 and will ask for this again) with a big bath and sep. toilet. Great breakfast with variety and seemingly an unlimited quantity of food and good service. Parking on site is limited, but secure and free. Central location near the pedestrian area with shops to the right and plenty of bars and restaurants to the left.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, well located!
Stayed 1 night in Oct 2023

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but ok. Good breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrius

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice double bathtub!
Stayed 1 night in Aug 2023

8/10 Good

Martin L

Liked: Cleanliness, staff & service

Could be improved

Acceptable; except the wifi is an issue ... 2nd floor appears to be in a dead zone ( and this is not the first stay this year with same problem). Beds and pillows "hard", coffee making facilities advertised, but 1 sugar, 2 sachets of instant and no milk are not "facilities". On-site parking uncontrolled and chaotic with guests parking however they want... site needs managing, or at least parking bays clearly marked.
Stayed 1 night in Aug 2023

10/10 Excellent

andrew

Stayed 1 night in Aug 2023

10/10 Excellent

Martin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Only small issue was A/C not operational
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Mostly good, not perfect.

Overall this was a very good stay. The positives: friendly staff, a very spacious room, a very good breakfast and very easy free parking. Good location to the center of the pedestrian city. The not-so-good issues: 1. No room air conditioning. During my June stay the night temperatures fell low enough to allow for good sleep with the windows open. But I can anticipate that during one of the increasingly frequent and severe European heat waves, this could be intolerable. 2. While breakfast was excellent, there was one small element that was not: as often in European hotels, breakfast included nice loaves of bread from which one could cut one's own portion. But in this case, the ability to hold onto the bread while cutting was just a tiny, paper napkin...which meant that every other guest had planted their finger prints on the bread....YUCK! There should have been a more substantial linen napkin to hold the loaf. No human finger prints on the loaf. 3. The street is a side-street but nevertheless there is substantial noise until midnight or so. While this did not particularly bother me as I am accustomed to urban noise, should this bother you, ask for a room away from the street.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location just off the main road that leads to old town. Easy to get around and they have free parking. Great breakfast assortment and nice staff.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good servjce big nice rooms - but little old. Setvice was great
Stayed 2 nights in Jun 2023