DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property
4-star resort near Smathers Beach

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Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:00 AM to 11:00 PM, free cabanas, sun loungers
Lobby
Property amenity
40-inch LED TV with cable channels, TV, pay movies
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Key West Golf Club
    ‪4 min drive‬
  • Smathers Beach
    ‪5 min drive‬
  • Duval Street
    ‪10 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪18 min walk‬

Room options

Room, 1 King Bed

  • City view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Balcony, Pool View

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Pool View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

King with balcony

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • City view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Two Queens with balcony

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, One King Bed, Pool View

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard King

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Key West

Oceanside stay.Within 2 miles (3 km) of this Key West resort, you'll find Fort East Martello Museum and Gallery and Key West Tropical Forest and Botanical Garden. Key West Art and Historical Society and Regal Key West are also within 2 miles (3 km).

What's nearby

  • Key West Golf Club - 4 min drive - 2.4 km
  • Smathers Beach - 5 min drive - 3.4 km
  • Stock Island Yacht Club & Marina - 8 min drive - 5.1 km
  • Duval Street - 10 min drive - 5.6 km
  • Southernmost Point - 10 min drive - 5.6 km

Getting around

  • Key West Intl. Airport (EYW) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪El Siboney Stock Island - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Hogfish Bar & Grill - ‬6 min drive
  • ‪Outback Steakhouse - ‬4 min drive

About this property

DoubleTree Resort by Hilton Grand Key - Key West

4-star resort near Smathers Beach
DoubleTree Resort by Hilton Grand Key - Key West offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 7000 square feet (650 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree Resort by Hilton Grand Key - Key West. A roundtrip airport shuttle (available on request) and a beach shuttle are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Key West resort.

  • 1 building
  • 216 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2000
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English, French, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 20 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Angie

Disliked: Staff & service, property conditions & facilities
Roaches
Stayed 7 nights in Apr 2025

10/10 Excellent

Abbey

Travelled with family
Disliked: Property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay on Key West

Stayed 2 nights in Mar 2025

6/10 Okay

stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
You pay for a room then you get a daily rate charge on top of that
Stayed 5 nights in Feb 2025

10/10 Excellent

TAMARA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was helpful and friendly. would have liked to be able to bring my own food or drink into the pool area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary trip to a warm climate

It was a comfortable, enjoyable trip, warm, clean, roomy, quiet, great huge breakfasts, helpful & pleasant hotel staff, great shuttle to downtown & back. Great sights & historical things to see. Wonderful hotel pool with beautiful palm trees & plenty of seating, including outside seating to have breakfast, and a bar.
Stayed 7 nights in Feb 2025

8/10 Good

Tricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking and close enough to everything.
Stayed 3 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Carrie

Stayed 8 nights in Feb 2025

8/10 Good

Mohammed

Travelled with family

Good hotel

Friendly staff, clean and comfortable But dated and gym can do with upgrade
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice amenities, restaurant was good.
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
A-OK
Stayed 1 night in Feb 2025

8/10 Good

Fay

Stayed 1 night in Feb 2025

10/10 Excellent

Christopher A, Volga

Travelled with partner
Great place
Stayed 5 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service
Stayed 6 nights in Feb 2025

10/10 Excellent

Michael

Stayed 4 nights in Feb 2025

10/10 Excellent

Lukas

Stayed 1 night in Feb 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Easy parking. Fairly clean. Very rude staff. Clayton was very rude. Wouldnt respond when we said hi to him
Stayed 2 nights in Feb 2025

2/10 Terrible

John, Pomona

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are bed bugs
Stayed 5 nights in Feb 2025

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was old and crappy, shower had issues and the rug was older than me.
Stayed 2 nights in Jan 2025

4/10 Poor

James

Travelled with family
Disliked: Staff & service, property conditions & facilities
There was no electric car charger, contrary to information supplied by Expedia. First room they offered had a window facing a concrete wall. Couldn’t see anything. Maid service did not clean up trash. Only one coffee available in room first morning. Second morning no coffee available. Food in restaurant was mediocre.
Stayed 2 nights in Feb 2025

8/10 Good

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was good
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025