DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property
4-star resort near Smathers Beach

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Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:00 AM to 11:00 PM, cabanas (surcharge)
Lobby
Lobby
Garden
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

View in a map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Place, Key West Golf Club
    ‪4 min drive‬
  • Place, Smathers Beach
    ‪5 min drive‬
  • Place, Duval Street
    ‪10 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪18 min walk‬

Room options

One King Bed, Non-Smoking, Accessible

8.0 out of 10
Very good
(15 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, One King Bed, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Balcony, Pool View

8.8 out of 10
Excellent
(16 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(26 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

King with balcony

8.0 out of 10
Very good
(25 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard King

8.4 out of 10
Very good
(17 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(85 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Two Queens with balcony

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Key West

Oceanside stay.Within 2 miles (3 km) of this Key West resort, you'll find Smathers Beach and Fort East Martello Museum and Gallery. Key West Tropical Forest and Botanical Garden and Key West Art and Historical Society are also within 2 miles (3 km).

What's nearby

  • Key West Golf Club - 4 min drive - 2.4 km
  • Smathers Beach - 5 min drive - 3.4 km
  • Stock Island Yacht Club & Marina - 8 min drive - 5.1 km
  • Duval Street - 10 min drive - 5.6 km
  • Southernmost Point - 10 min drive - 5.6 km

Getting around

  • Key West Intl. Airport (EYW) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪El Siboney Stock Island - ‬4 min drive
  • ‪Bad Boy Taqueria & Tequila - ‬6 min drive
  • ‪Toasted Coconut - ‬20 min walk
  • ‪Hurricane Hole - ‬3 min drive

About this property

DoubleTree Resort by Hilton Grand Key - Key West

4-star resort near Smathers Beach
DoubleTree Resort by Hilton Grand Key - Key West offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 7000 square feet (650 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree Resort by Hilton Grand Key - Key West. A roundtrip airport shuttle (available on request) and a beach shuttle are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Key West resort.

  • 1 building
  • 216 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2000
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 20 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

Reviews

DoubleTree Resort by Hilton Grand Key - Key West Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 489 out of 1033 reviews
Rating 8 - Good. 237 out of 1033 reviews
Rating 6 - Okay. 146 out of 1033 reviews
Rating 4 - Poor. 80 out of 1033 reviews
Rating 2 - Terrible. 81 out of 1033 reviews

Reviews

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for the night. We just did a day trip to the keys but everything was great
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are cleans and actually pretty good size.
Stayed 1 night in Oct 2025

10/10 Excellent

Lydia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Audrey C, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Yu-ling

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found 2 bottles in the room.
Stayed 5 nights in Jul 2025

4/10 Poor

SYED

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is not worth $261 per night. The rooms were just ordinary, the telephone in my room was not working and they couldn’t fix it. There was no option on the TV to connect my Netflix. However the hotel staff was very helpful and friendly. Definitely they should take out the resort from the name. This definitely not a resort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The facility is in the process of being upgraded so the room we stayed in was already redone and very comfortable for a family of 4. However the bathroom tub was ok as it had paint marks and was a bit clogged. The staff came immediately to handle the bathroom.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Renovations-Not Idea Vacation

Would have been nice to know they were doing renovations. We were on the 3rd floor and the rooms below us were being renovated (along with the rest of the property). Had to endure banging so loud that it sounded like they were in our rooms! Pool bar was closed, it too was under construction and had to walk around the mess just to get to the pool. Staff was super nice and you could tell they were frustrated as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ian Robert

Stayed 7 nights in Jul 2025

10/10 Excellent

damaris, ansonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pool was great
Stayed 1 night in Jul 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

ray

Front counter staffs are not friendly or courteous. No bellman
Stayed 2 nights in Jul 2025

8/10 Good

Adan, Laredo

Travelled with family
Liked: Cleanliness
Check in was easy and staff very friendly. Didnt have any issues. There is some construction going on but was not a problem with me. Restaurant was good hamburger and coconut shirmp was good. I would not recommend bar, drinks tatsted watered down and they closed early. Pool was spacious but it was to warm.
Stayed 3 nights in Jul 2025

6/10 Okay

Roberto

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Hashmat

Travelled with family
Disliked: Amenities
There was trash in our trash can upon arrival and the room smelled absolutely terrible! I did not know that this place was pet friendly, and as a result, my son who is allergic to dogs, broke out in hives all over his body, and I had to rush him to the ER to get treatment. The front desk doesn’t seem to be worried about this. That said, the front desk supervisor was friendly and the location is close to the airport.
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent staff, and convenient ground transportation to Old Town Key West (straight to the Marina area at the north end of Duval). Hotel is undergoing room renovations and patio construction (lots of contractors, noise, and poolside construction). The outdoor patio and poolside bar were not even open during our entire stay.
Stayed 6 nights in Jun 2025

10/10 Excellent

ilho

Stayed 1 night in Jun 2025

8/10 Good

Lisa

Stayed 3 nights in Jun 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 5 nights in Jun 2025

4/10 Poor

George

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wish I was told they were under construction!!!!
Stayed 1 night in Jun 2025

2/10 Terrible

jason

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in the middle construction. They are grinding tile around the pool throughout the day. Dust and debris are everywhere. Noise is incredibly loud and there’s no notice of this prior to checking in or booking. Hallways smell like paint. The outside bar was closed. The AC in the room was so loud we could barely sleep. there was no AC in the hallways. In our hallway, there were dogs, barking, and distinct smells of marijuana throughout the day.
Stayed 3 nights in Jun 2025

8/10 Good

Melanie

Stayed 7 nights in Jun 2025

6/10 Okay

Rachel

Travelled with partner
Staff is friendly but major renovation, leaky sink faucet, stained bath tub, outlets didn’t work, fire alarm testing, and power outage.
Stayed 7 nights in Jun 2025

8/10 Good

Joy Mae

Travelled with partner
Liked: Cleanliness, amenities
We liked on how friendly and helpful the staff are. But the hotel itself needs renovation. Otherwise, everything else is good!
Stayed 2 nights in Jun 2025

4/10 Poor

Ryan

Stayed 1 night in Jun 2025