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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property
4-star resort near Smathers Beach

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Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Relax by the resort pool surrounded by palm trees and lounge chairs.
Stunning garden oasis with a serene water feature and beautiful sculpture, surrounded by lush greenery.
Experience the hotel's inviting lobby, featuring a high ceiling, mezzanine level, and comfortable seating areas.
Relax on the patio surrounded by lush greenery and a serene pool view.
Experience the grandeur of our lobby, featuring a high ceiling, comfortable seating, and a unique bar area.

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Key West Golf Club
    ‪4 min drive‬
  • Smathers Beach
    ‪5 min drive‬
  • Duval Street
    ‪10 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪18 min walk‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, Balcony, Pool View

8.8 out of 10
Excellent
(15 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(23 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King with balcony

Premium bedding, down comforters, in-room safe, desk

King with balcony

8.2 out of 10
Very good
(20 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens with balcony

Premium bedding, down comforters, in-room safe, desk

Two Queens with balcony

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, One King Bed, Pool View

Premium bedding, down comforters, in-room safe, desk

Suite, One King Bed, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(77 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

40-inch LED TV with cable channels, TV, pay movies

Standard King

8.2 out of 10
Very good
(16 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down comforters, in-room safe, desk

One King Bed, Non-Smoking, Accessible

8.4 out of 10
Very good
(12 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Key West

Oceanside stay.Within 2 miles (3 km) of this Key West resort, you'll find Fort East Martello Museum and Gallery and Key West Tropical Forest and Botanical Garden. Key West Art and Historical Society and Regal Key West are also within 2 miles (3 km).
View more Resorts in Key WestOpens in a new window

What's nearby

  • Key West Golf Club - 4 min drive - 2.4 km
  • Smathers Beach - 5 min drive - 3.4 km
  • Stock Island Yacht Club & Marina - 8 min drive - 5.1 km
  • Duval Street - 10 min drive - 5.6 km
  • Southernmost Point - 10 min drive - 5.6 km

Getting around

  • Key West Intl. Airport (EYW) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪El Siboney Stock Island - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Hogfish Bar & Grill - ‬6 min drive
  • ‪Outback Steakhouse - ‬4 min drive

About this property

DoubleTree Resort by Hilton Grand Key - Key West

4-star resort near Smathers Beach
DoubleTree Resort by Hilton Grand Key - Key West offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree Resort by Hilton Grand Key - Key West. A roundtrip airport shuttle (available on request) and a beach shuttle are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Key West resort.

  • 1 building
  • 216 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 7000 sq ft of conference space
  • Built in 2000
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 20 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 459 out of 1004 reviews
Rating 8 - Good. 227 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 88 out of 1004 reviews
Rating 2 - Terrible. 81 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Migdalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 will absolutely stay here again! It’s literally a 5min ride to the airport and to get to all the attractions, such as Mallory Square and downtown is about a 10min Uber ride. The hotel has a beautiful and clean pool and hot tub, a tasty bar, great food, a convenient store, an area shuttle, an excursion concierge, and much more! The room was spacious, comfy, and clean (highly recommended getting a balcony!) Overall, my family and I had the most fun-filled and relaxing weekend here! Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Loree

Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The hotel was very clean and the food was excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kam Sau, East Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jamila

Travelled with family
Liked: Cleanliness, staff & service
Property needs a lot of improvements, but the staff was nice, appreciated the hourly shuttles, and warm cookies. And great pool area.
Stayed 1 night in Apr 2025

10/10 Excellent

Cloise, Port Orchard

Stayed 2 nights in Apr 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2025

8/10 Good

Jerri Ann

Liked: Staff & service
Shuttle service was great. Beach was dirty and smelly. Service was very good all around.
Stayed 5 nights in Apr 2025

8/10 Good

Matthew A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place with friendly staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Deborah Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 6 nights in Apr 2025

4/10 Poor

Kathleen

Travelled with partner
Disliked: Cleanliness
Property is old and in disrepair. The rooms and hallways were dirty. Facilities are in need of an update. The location was inconvenient and there were no restaurants or stores within walking distance. The hotel does provide transportation into town every hour. On a positive note, the staff was friendly.
Stayed 5 nights in Apr 2025

8/10 Good

Kiwon, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Lindsay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our room was infested with Noseeum mosquitoes. Had someone check our room for bed bugs it was so bad. Me and my 2 daughters were covered in whelps. Told the lady at the front desk and she was the rudest person i have ever talked to in my life. Did NOTHING to help the situation and ended up having to leave the property a day early and was not refunded for the early departure. Manager never returned my phone calls. Or reached out in any way.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mykola, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

4/10 Poor

Mike, Union

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing with the cost as it’s very outdated and disappointing. Very slow pool service and location not good
Stayed 4 nights in Mar 2025

6/10 Okay

William

Stayed 2 nights in Apr 2025

2/10 Terrible

Angie

Disliked: Staff & service, property conditions & facilities
Roaches
Stayed 7 nights in Apr 2025

8/10 Good

john

Liked: Staff & service
Rooms and hallways had not been vacuumed in a while.
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

SB2025

It was a great way to end our vacation. The location was perfect for our shuttle to the airport. We also used the shuttle to go to dinner in town and it was very convenient! The pool was wonderful and the staff was attentive and friendly! The price we got for our stay was very good compared to other hotels!
Stayed 1 night in Apr 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

8/10 Good

Jacqueline, Oshkosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

sally, Homestead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2025

4/10 Poor

robert

Disliked: Cleanliness, staff & service, property conditions & facilities
The manager needs to be trained, Booked for 4 adults gave us enough towels for 2 went to the front desk to get more and they were very rude
Stayed 1 night in Mar 2025

8/10 Good

Carol Daniel, Emory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time to stay here. Good experience!
Stayed 4 nights in Dec 2024

6/10 Okay

Derek

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Did a 4 night stay. Staff was friendly. Place was run down not up kept and dirty! As an owner of a commercial property management company. This could all be resolved with some management changes.
Stayed 4 nights in Mar 2025