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4.1 out of 5

"I like the condition of this property, new and clean. " More

By a verified traveller on Mon 23 Oct 2023

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Hotel Description

Eco-certified hotel near Key West Golf Club

Oceanside stay

With a stay at this New Town hotel, you'll be within half a mile (1 km) of Key West Tropical Forest and Botanical Garden and 2 miles (3 km) of Lower Keys Medical Center. Florida Keys Community College Library and Key West Golf Club are also within 2 miles (3 km).

Poolside dining

This hotel features a bar/lounge, a poolside bar, and an outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $334* Per night/room 21 Apr. - 22 Apr.

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairfield Inn & Suites Key West at The Keys Collection ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairfield Inn & Suites Key West at The Keys Collection

Everyone (10) Couples (3) Family (7)
5 out of 5
I like the condition of this property, new and clean.

Posted by on 23 Oct. 2023

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Comment from Hotel Management

27 Oct. 2023 by Customer Service

Lian, it's wonderful to hear your positive feedback regarding the Fairfield Inn & Suites by Marriott Key West at The Keys Collection. We're pleased to note our well-maintained and pristine location added value to your stay. We look forward to welcoming you back on your next visit.

5 out of 5

Posted by on 19 Sep. 2023

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Comment from Hotel Management

30 Oct. 2023 by Gladys

Hello Gumersindo,Thank you for your feedback! We're delighted to hear that you had an excellent experience. Your satisfaction is important to us, and we're pleased that you had a great stay.If you have any specific comments, suggestions, or requests for making your future stays even more exceptional, please don't hesitate to share them with us. We're here to provide you with the best possible service.We look forward to welcoming you back, and if you have any upcoming reservations or need assistance with future bookings, please don't hesitate to reach out. Your comfort and satisfaction are important to us.Warm regards,

5 out of 5

Posted by on 13 Sep. 2023

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Comment from Hotel Management

30 Oct. 2023 by Gladys

Hello Cindy,Thank you for your feedback! We're delighted to hear that you had an excellent experience. Your satisfaction is important to us, and we're pleased that you had a great stay.If you have any specific comments, suggestions, or requests for making your future stays even more exceptional, please don't hesitate to share them with us. We're here to provide you with the best possible service.We look forward to welcoming you back, and if you have any upcoming reservations or need assistance with future bookings, please don't hesitate to reach out. Your comfort and satisfaction are important to us.Warm regards,

3 out of 5
Rooms not clean, AC not working properly, noise around the rooms, we move twice to look at a better rooms

Posted by , from MIAMI on 10 Jul. 2023

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5 out of 5

Posted by on 25 Feb. 2023

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3 out of 5
The room was very generic. Pool was nice. Website is misleadering. No actual restaurant, bar was at the pool and was only open Friday and Saturday night. Free breakfast was below average. Note: bathroom door was a slider - not good if you are sharing a room.

Posted by on 25 Feb. 2023

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Comment from Hotel Management

6 Mar. 2023 by Fernando

Thank you Thomas for your feedback.

2 out of 5
Location was good and the shuttle was wonderful. The rooms are very old and dirty. My bed, sheets and pillows smelled horrible. The staff does not tidy rooms every day and never let us know what their policy of cleaning once, every 2 days. If we would have been told that at check in, we would not have been surprised by their cleaning policies.

Posted by on 20 Feb. 2023

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Comment from Hotel Management

23 Feb. 2023 by Fernando

Thank you for your feedback, We will be looking into your concers.

4 out of 5
I think the property and area were great and I look foreward to returning to the area.

Posted by on 12 Feb. 2023

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Comment from Hotel Management

23 Feb. 2023 by Fernando

thank you for your feedback, We hope to see you again!

5 out of 5

Posted by on 23 Jun. 2022

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5 out of 5
Very nice for the price…

Posted by on 13 May 2022

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Comment from Hotel Management

1 Jul. 2022 by Fernando

Good Morning Thank you so much for your feedback we greatly appreciate it!

About the Fairfield Inn & Suites Key West at The Keys Collection

Location 3852 North Roosevelt Boulevard, Key West, FL 33040

Property Features

Fairfield Inn & Suites Key West at The Keys Collection offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Fairfield Inn & Suites Key West at The Keys Collection. For a fee, parking is available.

  • 133 guestrooms or units
  • 2 levels
  • 4 buildings
  • Meeting rooms
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Fairfield Inn & Suites Key West at The Keys Collection offers 133 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Key West hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Poolside Bar - This poolside bar serves light fare only. Happy hour is offered.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Noise-free rooms not guaranteed
  • Number of children who can stay free - 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.07 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • In-room bottled water
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 5.62 per night (rates may vary)
  • Self parking fee: USD 21.35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Hotel Key West Keys Collection
  • Fairfield Inn Key West Keys Collection
  • Fairfield Inn Key West Keys Collection Hotel
  • Fairfield Inn Keys Collection Hotel
  • Fairfield Inn Keys Collection
  • Fairfield Inn Suites Key West at The Keys Collection
  • Fairfield Inn Suites by Marriott Key West Keys Collection
  • Fairfield Inn & Suites Key West at The Keys Collection Hotel
  • Fairfield Inn & Suites Key West at The Keys Collection Key West

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.