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2000 HOTEL Downtown Kigali

4.0 star property
4-star family-friendly hotel near Kigali Convention Centre, connected to a shopping center

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Photo gallery for 2000 HOTEL Downtown Kigali

Breakfast, lunch, dinner served; international cuisine
Superior Suite
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

Map
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153
  • Kigali Genocide Memorial Centre
    ‪4 min drive‬
  • Nyamirambo Stadium
    ‪6 min drive‬
  • Kigali Convention Centre
    ‪7 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬

Room options

View all photos for Business Twin Room, City View

Business Twin Room, City View

Business Twin Room, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Double Room, City View

Business Double Room, City View

Business Double Room, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 80 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View

Executive Suite, Mountain View

  • 80 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About the area

Kigali

City center retreat .Within a 15-minute walk of the hotel, you'll find Union Trade Center and Ntarama Church. Club Rafiki and Ryi'nyamirambo Market are also within 3 miles (5 km).

What's nearby

  • Kigali Genocide Memorial Centre - 4 min drive - 2.6 km
  • Nyamirambo Stadium - 6 min drive - 4.9 km
  • Kigali Heights - 6 min drive - 4.5 km
  • Kigali Business Centre - 6 min drive - 4.5 km
  • Kigali Convention Centre - 7 min drive - 4.9 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 30 min drive

Restaurants

  • ‪Museum Cafe, Kigali Memorial - ‬5 min drive
  • ‪Executive Lounge - ‬18 min walk
  • ‪UMUT Cafe&Restaurant - ‬1 min walk
  • ‪DownTown - ‬10 min walk
  • ‪Makfast - ‬7 min walk

About this property

2000 HOTEL Downtown Kigali

4-star family-friendly hotel near Kigali Convention Centre, connected to a shopping center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

You'll find a business center on site. A fitness center, an arcade/game room, and multilingual staff are also featured at the family-friendly 2000 HOTEL Downtown Kigali. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

  • 1 building
  • 105 guestrooms or units
  • 13 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
2000 HOTEL Downtown Kigali offers 105 accommodations with minibars and safes. Accommodations offer separate dining areas and include dining tables. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Kigali hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, French, Swahili

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali

2000 HOTEL Downtown Kigali Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 234 out of 469 reviews
Rating 8 - Good. 154 out of 469 reviews
Rating 6 - Okay. 42 out of 469 reviews
Rating 4 - Poor. 24 out of 469 reviews
Rating 2 - Terrible. 15 out of 469 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This hotel was not very clean and stank like cigarette smoke. I could not get past the smell which was awful and everywhere. The rooms were large but not comfortable, the bed was spring-y, and I saw visible dirt on the couch. I ended up leaving and switching hotels. Staff felt bad and helped me get a cab.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible. Smelled like cigarettes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Lovely clean spacious room, great breakfast and outstanding friendly service
Stayed 2 nights in Jan 2025

8/10 Good

Adeyemi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights. Very convenient to attractions. Staff most pleasant and helpful
Stayed 1 night in Jan 2025

8/10 Good

Tobius

Liked: Cleanliness, staff & service, property conditions & facilities
Free laundry
Stayed 2 nights in Jan 2025

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The can improve on the toilets
Stayed 2 nights in Jan 2025

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The airport pickup was on time and delivered us to the hotel without any complications. The hotel staff are great and more then willing to assist. The welcome plate of fruit was a nice touch. The hotel is centrally located with good views of the area. The ajoining restaurant was convenient and reasonably priced. While the rooms were a little dated, the hotel offers good value and I would not hesitate to recommend this hotel for a short stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Adeyemi

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. Great location in downtown Kigali
Stayed 1 night in Jan 2025

10/10 Excellent

Daphne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property was AMAZING. We came here from a different hotel because the previous hotel was terrible . Thankfully this hotel exceeded our expectations. Staff was attentive and friendly . The rooms were very spacious. The restaurant had good food. I will definitely stay here again when I come back . Thank you everyone for your amazing service !!
Stayed 8 nights in Dec 2024

10/10 Excellent

Ufuoma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Paul

Liked: Staff & service
Very bad tv & wifi connection, pour restaurant menu etc…
Stayed 6 nights in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
The hotel is good, huge rooms which are very clean. Staff friendly. Location downtown. Hotels offers free airport transport. The restaurant serves Chinese food only and not very good. Breakfast indifferent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right downtown, large rooms, helpful people

The hotel is right downtown, which means you can hear the busy bustle from below even 10 floors up. But the views from the room are nice. I opted for the executive room which was huge with windows on two sides. Breakfast was good at the attached large restaurant. The free airport shuttle is nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Luke, Hughesdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, lovely staff
Stayed 1 night in Dec 2024

8/10 Good

Wail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city center, walkable area outside the hotel. The staff was nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in central Kampala

Everything good. Great service. Airport pickup always on time
Stayed 2 nights in Dec 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, courteous and pleasant
Stayed 5 nights in Nov 2024

4/10 Poor

Exauce

Stayed 2 nights in Nov 2024

8/10 Good

Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room, great location, good food, fair price

-the ratio equipment + service / price is very fair -room is big -location is close to restaurants, malls, shops -in house restaurant (Bambou Rooftop Restaurant) is good and not too expensive -breakfast offers a wide range of food, including asian food i stayed at both Onomo and 2000 Hotel i prefer 2000 Hotel for the size of the room and the price which is 50% cheaper
Stayed 2 nights in Nov 2024

10/10 Excellent

Admire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel but the noise in downtown was terrible
Stayed 2 nights in Nov 2024

10/10 Excellent

Admire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place but the noise from the downtown businesse can discourage you
Stayed 1 night in Nov 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely stay, the staff go above and beyond, they were all so warm and kind. The hotel is in a great location close to food, markets and the action. Great rooms too that are clean and spacious, highly recommend
Stayed 3 nights in Oct 2024