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The Burton Hotel and Cloud Nine

3.0 star property
3-star spa hotel with free breakfast

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Photo gallery for The Burton Hotel and Cloud Nine

Indoor pool
Garden
Breakfast, lunch, dinner served; local and international cuisine
Interior
Deluxe Double Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
1 Mill Street, Kington, England, HR5 3BQ
  • Place, Hergest Croft Gardens
    ‪14 min walk‬
  • Place, Ludlow Castle
    ‪35 min drive‬
  • Place, Morgan Motor Company
    ‪57 min drive‬

Room options

View all photos for Deluxe Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the area

Kington

In Kington .You'll find Hergest Croft Gardens and Small Breeds Farm Park and Owl Centre within 2 miles (3 km) of this hotel. Also, Hergest Ridge is within 3 miles (5 km) and Saint Stephen's Church is within 6 miles (10 km).

What's nearby

  • Hergest Croft Gardens - 14 min walk - 1.2 km
  • Royal Welsh Showground - 32 min drive - 41.0 km
  • Ludlow Castle - 34 min drive - 40.6 km
  • Malvern Hills - 51 min drive - 63.1 km
  • Morgan Motor Company - 59 min drive - 70.5 km

Getting around

  • Leominster Station - 20 min drive

Restaurants

  • ‪Boat Inn - ‬13 min drive
  • ‪The Harp - ‬7 min drive
  • ‪The Burton Hotel - ‬1 min walk
  • ‪Border Bean - ‬1 min walk
  • ‪Wine Vaults - ‬1 min walk

About this property

The Burton Hotel and Cloud Nine

3-star spa hotel with free breakfast
The Burton Hotel and Cloud Nine offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness center, a sauna, and spa services are also featured at the business-friendly The Burton Hotel and Cloud Nine. Self parking is free.

This 3-star Kington hotel is smoke free.

  • 25 guestrooms or units
  • Meeting rooms
  • English breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Burton Hotel and Cloud Nine offers 25 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

This Kington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Cloud 9 Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Exterior
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  • Breakfast included
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  • Pet-friendly
4.8 out of 5, Exceptional, 75 reviews
The price is CA $146
CA $175 total
includes taxes & fees
Nov 23 - Nov 24
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Burton Hotel Cloud Nine Kington
Burton Hotel Cloud Nine
Burton Cloud Nine Kington
Burton Cloud Nine
The Burton Hotel Cloud Nine
The Burton Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel
The Burton Hotel and Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel Kington

Reviews

The Burton Hotel and Cloud Nine Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 177 out of 273 reviews
Rating 8 - Good. 79 out of 273 reviews
Rating 6 - Okay. 14 out of 273 reviews
Rating 4 - Poor. 3 out of 273 reviews
Rating 2 - Terrible. 0 out of 273 reviews

Reviews

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An old building but good facilities and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay passing through

We had a very nice stay here. Room was great, good shower, nice bed. Breakfast was the type your order from menu, but decent options and well-made. Loved the pool part, quiet and relaxing, with a small pool, sauna and jacuzzi. Highlight was the staff, very friendly and helpful. Caveat on the rooms. Old part of hotel must be 50-100 years old. And rooms show that. While in the back they extended hotel with another building, where we stayed, these rooms are very modern and new.
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Burton & Cloud Nine

Lovely atmosphere, friendly & helpful staff. Bar meals prices equated with other pubs & very good range of choices. Large room, very comfortable. Good parking. Lovely pool.
Stayed 7 nights in Aug 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three day trip

We stayed in the modern annex next to the hotel, the facilities were excellent and it was lovely to be able to use the swimming pool in the spa.
Stayed 3 nights in Jul 2025

8/10 Good

MArk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, room comfort

Everything is good, staff were great.

The hotel highlights are the staff. All young but all so incredibly professional and helpful. The room we had was in a newer block and the room was good. It had a Separate patio area. Bed was comfortable. The shower floor did become very slippy when wet and a lot of water does escape from the shower onto the bathroom floor. We tried the restaurant and the food was good and reasonably priced. Breakfast is also included and again was good. We also used the leisure facilities and had a good swim in the pool. The bar was large and very reasonably priced. The town of Kington is a bit tired. Quite a lot of empty units but if your looking for a reasonably priced room and the location works for you I would say give this hotel and the incredible staff a go.
Stayed 1 night in Jul 2025

10/10 Excellent

George

Stayed 1 night in Jul 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, room comfort

Poor check in check out but nice stay

We arrived for check in and it was a disappointment . We waited for 5 mins at the front desk when a local customer said no one’s been at the desk for ages you may want to ask the bar staff . So I went to the bar and the bar staff looked at me like I had 3 heads and said I don’t deal with that . So I asked who does and where are they . Again he just looked like I had 3 heads . So eventually after 20 minutes I googled the number for the hotel and phoned when the person who was on the front desk came out of the cellar . She couldn’t find our booking and had to check for it . She then showed us to our room which was very nice ( although the bath plug wouldn’t pull out to drain the water ) the food was very nice in the restaurant that night and at breakfast the next morning . The leisure facilities was also very nice with a pool and jacuzzi to relax in . It was very warm in the room but as it was one of the hottest days of the year that was the same everywhere . Upon check out we had another slight issue , a different front desk staff wanted to charge us for the room which we had pre paid . This was quickly resolved showing them the email receipt but again just let the whole check in check out part of it down massively.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay at the Burton Hotel

Fab hotel very clean our room was really nice and quite. Highly recommend the pool and sauna. Friendly staff who went above and beyond to help.
Stayed 1 night in May 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Very friendly,helpful staff who went out of their way to make us welcome and comfortable. Lovely clean room, modern facilities. Pool was lovely. Pleasant town with history, plenty of walks in the area. Would thoroughly recommend this hotel.
Stayed 1 night in May 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Staff very friendly and welcoming
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Catherine

Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff went out of their way to be helpful - very impressive.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Dominic

Liked: Cleanliness, staff & service, room comfort

Quiet weekend break.

Quite location ideal to explore the area including hay on wye. Room was nice and clean. Onky issue is access to the spa is through the returant which is odd in a dressing gown.
Stayed 2 nights in Feb 2025

8/10 Good

Tariq

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were the best part!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excellent
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff good food great prices and the massage lady gemma is brilliant
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well laid out for disabled access, no problem parking/unloading. Times require changing in the in the information books, states breakfast served till 10 am when they actually close at 9:30 am. But apart from this a enjoyable stay.
Stayed 2 nights in Oct 2024