Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
3-star hotel near University of Tennessee

Choose dates to view prices

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Lobby
42-inch LCD TV with satellite channels, TV, pay movies
Bar (on property)
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1109 White Ave, Knoxville, TN, 37916
  • Place, University of Tennessee
    ‪1 min walk‬
  • Place, World's Fair Park
    ‪5 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

1 King Bed Guest Room

  • Sleeps 2
  • Free WiFi

1 King Peloton Wellness Room With Therabody

  • Sleeps 2
  • Free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • Free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Studio Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

1 KING MOBILITY ACCESSIBLE W/ROLL IN SHOWER

  • Sleeps 2
  • Free WiFi

Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

Deluxe Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

Studio Suite, 1 King Bed

  • Sleeps 3
  • Free WiFi

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • Free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • Free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • Free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • Free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • Free WiFi

Room, 1 King Bed (Peloton)

  • Sleeps 2
  • Free WiFi

1 KING 1 BDRM BALCONY SUITE MOB ACC W/BATHTUB

  • Sleeps 2
  • Free WiFi

1 KING BED 1 BDRM BALCONY STE HEARING ACCESS

  • Sleeps 2
  • Free WiFi

1 King Bed Deluxe Room

  • Sleeps 2
  • Free WiFi

Room, 1 King Bed (Peloton)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

One-Bedroom Suite With 1 King Bed, Balcony, Bathtub-Mobility Accessible

  • Sleeps 4
  • Free WiFi

One-Bedroom Suite With 1 King Bed And Balcony-Hearing Accessible

  • Sleeps 4
  • Free WiFi

One-Bedroom King Suite With Balcony

  • Sleeps 4
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

King Room-Hearing Accessible

  • Sleeps 2
  • Free WiFi

King Studio Suite

  • Sleeps 3
  • Free WiFi

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • Free WiFi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free WiFi

King Room With Mobility Accessible Bathtub

  • Sleeps 2
  • Free WiFi

King Studio Suite-Hearing Accessible

  • Sleeps 3
  • Free WiFi

2 Queen Beds Room

  • Sleeps 4
  • Free WiFi

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free WiFi

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4
  • Free WiFi

1 King Bed 1 Bedroom Balcony Suite

  • Sleeps 4
  • Free WiFi

1 King Mobility Accessible with Bathtub

  • Sleeps 2
  • Free WiFi

1 King Mobility/Hearing Accessible With Roll-In Shower

  • Sleeps 2
  • Free WiFi

1 King Peloton Wellness Rm

  • Sleeps 2
  • Free WiFi

1 King Studio Suite Hearing Accessible

  • Sleeps 2
  • Free WiFi

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4
  • Free WiFi

1 King Bed Hearing Accessible

  • Sleeps 2
  • Free WiFi

1 King Bed Studio Suite

  • Sleeps 3
  • Free WiFi

2 Queen Beds Guest Room

  • Sleeps 4
  • Free WiFi

2 Queen Beds Hearing Accessible

  • Sleeps 1
  • Free WiFi

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About the area

Knoxville

Downtown Knoxville stay.Within a 15-minute walk of this Downtown Knoxville hotel, you'll find University of Tennessee and Knoxville Convention Center. World's Fair Park and Sunsphere Tower are also within half a mile (1 km).

What's nearby

  • University of Tennessee - 1 min walk - 0.1 km
  • Sunsphere Tower - 4 min walk - 0.4 km
  • World's Fair Park - 5 min walk - 0.4 km
  • Knoxville Convention Center - 6 min walk - 0.5 km
  • Market Square - 9 min walk - 0.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪J.C. Holdway - ‬10 min walk
  • ‪Starbucks at Student Union - ‬10 min walk
  • ‪The Market Cafe - ‬10 min walk
  • ‪The Hill - ‬6 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

3-star hotel near University of Tennessee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3471 square feet (322 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Cumberland House Knoxville, Tapestry Collection by Hilton. Parking is available for a fee.

This 3-star Knoxville hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 7 levels
  • 3471 sq ft of conference space
  • 322 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 for adults and USD 4 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 25 for adults, and USD 4 to 25 for children
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland House Hotel

Cumberland House Hotel Knoxville

Four Points Cumberland House Hotel Knoxville

Four Points Sheraton Cumberland House

Four Points Sheraton Cumberland House Hotel

Four Points Sheraton Knoxville Cumberland House

Four Points Sheraton Knoxville Cumberland House Hotel

Sheraton Cumberland

Sheraton Cumberland House

4 Points By Sheraton Knoxville Cumberland House

Four Points Knoxville

Knoxville Four Points

Sheraton Knoxville Cumberland Hotel

Knoxville Sheraton

Cumberland House Knoxville

Four Points by Sheraton Knoxville Cumberland House Hotel

Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

How close is Cumberland House Knoxville, Tapestry Collection by Hilton to the airport?

Cumberland House Knoxville, Tapestry Collection by Hilton is 12.2 mi (17-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Cumberland House Knoxville, Tapestry Collection by Hilton?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Cumberland House Knoxville, Tapestry Collection by Hilton on May 25, 2026 start from CA $196, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have an airport shuttle?

Airport shuttle services are not available at Cumberland House Knoxville, Tapestry Collection by Hilton.

Does Cumberland House Knoxville, Tapestry Collection by Hilton offer free breakfast?

Free breakfast isn’t offered at Cumberland House Knoxville, Tapestry Collection by Hilton, but full breakfast is offered for a fee of between USD 4 and 25 for adults, USD 4 and 25 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Cumberland House Knoxville, Tapestry Collection by Hilton?

No, there is no casino at this hotel.

What time is check-in at Cumberland House Knoxville, Tapestry Collection by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Cumberland House Knoxville, Tapestry Collection by Hilton?

Free parking is not available at this hotel. Valet parking is available for USD 45 per day.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a pool?

Cumberland House Knoxville, Tapestry Collection by Hilton does not have a pool.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a restaurant?

Cumberland House Knoxville, Tapestry Collection by Hilton is home to Tussie Mussie, which features American cuisine.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a spa?

There are no spa services available at this hotel.

How close is Cumberland House Knoxville, Tapestry Collection by Hilton to downtown Knoxville?

Cumberland House Knoxville, Tapestry Collection by Hilton is 0.5 mi away from Knoxville.

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1001 reviews
Rating 8 - Good. 151 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Lynn

Liked: Cleanliness
Everything was great with the room and the staff. My issue was that my room faced an enormous construction site. I came in late and didn’t notice it. This morning the noise was unrelenting.
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
very nice and clean
Stayed 1 night in Feb 2026

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities
Room very clean, staff helpful, safe property
Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2026

10/10 Excellent

Chickory

Stayed 3 nights in Jan 2026

10/10 Excellent

shawn

Stayed 1 night in Jan 2026

6/10 Okay

Dodie

Travelled with family
Liked: Cleanliness
It’s a very convenient location however a few issues we had: 1. One elevator was down most of the time we were there. 2. Our 3 key cards were all disabled the second day 3. Television stopped working the last night and the morning we checked out. 4. Valet parking is very expensive. Parked and didn’t use the car for 3 days and it cost $120. That’s a lot for hotel parking. Staff was friendly and location was great.
Stayed 3 nights in Jan 2026

8/10 Good

Jill

Stayed 2 nights in Jan 2026

2/10 Terrible

Michael

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
My son and I both got a bad case of bed bugs, all over our bodies, I have left multiple messages for the GM to call me and she has not replied. I filed a formal complaint as well with Hilton and was told the property needs to call me. Just terrible. I would not recommend this property.
Stayed 3 nights in Jan 2026

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Shower was phenomenal, they have free water and coffee which is nice. Might want to let guests know about the early morning construction (starting 7am) noise. It was LOUD and on a weekend and holiday.
Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was attentive, nice, the place smelled fantastic, the rooms were quiet and clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, room comfort
Everyone was extremely hospitable and can’t wait to stay there again!
Stayed 1 night in Jan 2026

8/10 Good

Darren, Crossville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice bed and great shower room was clean. Construction next door was very unpleasant
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Omar

Stayed 3 nights in Oct 2025

6/10 Okay

toinetta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice ,HOWEVER we did not enjoy our stay due to the Valet service that is forced on you when you stay here. There is no option to self park! It was a huge inconvience to pay for valet then to STILL stand in the cold waiting for your car after you notified the valet service ahead of time that you were ready. At one point they parked our car in the handicap spot. How is it valet when the valet guy doesnt pull the car up he just handed my fiance the keys in the lobby.. and we ended up walking to where they had the car parked. but they charged us $40 a night for this inconvience. I did speak to a really nice woman before we checked out and let her know we were not happy with the Valet service and she told me I would be credited a day but so far I have not been refunded its been 10days and still have not been refunded. Im assuming the Valet service kept our money because they are a separate service from the hotel. So we wont be back I only took 2 stars off because of the disaster valet service again the hotel and the hotel staff were nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Everything was perfect for our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Joanna

Stayed 1 night in Dec 2025

10/10 Excellent

Kendall

Very comfortable bed, great location. Very clean hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Landon

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Jayson

Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, Valet service, and clean room, would stay again!
Stayed 1 night in Dec 2025

10/10 Excellent

jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Stayed 2 nights in Nov 2025