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Hilton Knoxville

3.5 star property
Hotel near University of Tennessee in Knoxville

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Photo gallery for Hilton Knoxville

Alfresco dining, open daily
Exterior
1 bedroom, premium bedding, in-room safe, desk
Breakfast, lunch, dinner served; southern cuisine
65-inch LCD TV with satellite channels, TV, pay movies

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
501 W Church Ave, Knoxville, TN, 37902
  • Knoxville Convention Center
    ‪3 min walk‬
  • University of Tennessee
    ‪9 min walk‬
  • Neyland Stadium
    ‪15 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, Multiple Beds, City View

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room,1 King Bed Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room,1 King Bed Accessible, Bathtub

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, River View

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Room, Multiple Beds

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(125 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(137 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor, King Murphy Bed and Sofa Bed

Parlor, King Murphy Bed and Sofa Bed | Living area

Parlor, King Murphy Bed and Sofa Bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed Accessible (Roll-in Shower)

Room, 1 King Bed Accessible (Roll-in Shower)

Room, 1 King Bed Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Knoxville

City center stay.Within a 10-minute walk of this Downtown Knoxville hotel, you'll find Knoxville Convention Center and University of Tennessee. St. John's Episcopal Cathedral and Charles Krutch Park are also within half a mile (1 km).

What's nearby

  • Knoxville Convention Center - 3 min walk - 0.3 km
  • Tennessee Theatre - 3 min walk - 0.3 km
  • Market Square - 3 min walk - 0.3 km
  • University of Tennessee - 9 min walk - 0.8 km
  • Neyland Stadium - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪J.C. Holdway - ‬3 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬5 min walk
  • ‪Pete's Restaurant & Coffee Shop - ‬3 min walk
  • ‪Coffee & Chocolate - ‬4 min walk
  • ‪Yassin's Falafel House - ‬1 min walk

About this property

Hilton Knoxville

Hotel near University of Tennessee in Knoxville
Hilton Knoxville offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Knoxville. Parking is available for a fee.

This Knoxville hotel is smoke free.

  • 1 building
  • 320 guestrooms or units
  • 18 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 1981
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Knoxville offers 320 accommodations with MP3 docking stations and safes. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Hilton Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 905 out of 1510 reviews
Rating 8 - Good. 311 out of 1510 reviews
Rating 6 - Okay. 183 out of 1510 reviews
Rating 4 - Poor. 59 out of 1510 reviews
Rating 2 - Terrible. 52 out of 1510 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Micheal

Business traveller
Liked: Cleanliness, staff & service, amenities
good
Stayed 2 nights in Aug 2025

8/10 Good

Meghan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to tons of shopping and sites, University. Didn't like that the pool was closed in July. Didn't like paying for parking. That should be part of the hotel costs.
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Stayed 1 night in Jul 2025

6/10 Okay

AMANDEEP

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Stayed at this site from june 11-june 13. Staff at the location were very friendly and helpful. Mvp was the valet sorry i didnt get your name. If you are planning on bringing your car just park at the locust garage which is right next to the hotel garage and way cheaper. The reasoning for 3 stars is because the cleanliness in room(we checked in and room garbage wasn't full taken out, empty water bottle on the floor and roach in the hallway). Hotel's pool was not operational as per front desk.
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Clean comfortable room. Knowledgeable front desk personal.
Stayed 1 night in May 2025

10/10 Excellent

Diana

Travelled with partner
We are pulling a motorcycle trailer and valet found us a perfect spot to park!
Stayed 1 night in May 2025

10/10 Excellent

dawn

Staff was real friendly
Stayed 1 night in May 2025

6/10 Okay

Kenric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel for it being so outdated

All the employees were super nice didn't have any issues with anything I was just expecting more from the reviews it has to the star rating it has to the amount of money that I paid I didn't expect such an outdated hotel
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service
Walk to convention center
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort
Very Nice Hotel close enough to new Smokies stadium and concert venue. Will return.
Stayed 2 nights in May 2025

10/10 Excellent

Joy

Stayed 2 nights in Apr 2025

6/10 Okay

Cheryl

Travelled with family
Disliked: Amenities
This Hilton was ok. It was dayed and not enough choices for eating. Parking was hard & expensive.
Stayed 2 nights in Apr 2025

2/10 Terrible

Laura

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Or room reservation was cancelled without notice, we paid for two queens and was had to share a king and sofa couch which was uncomfortable abd ciuch was dirty and stained,room was outdated, sink backed yp, would nevet stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Andres

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Apr 2025

10/10 Excellent

Shonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Baoxin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Monica

Stayed 2 nights in Apr 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the Hilton Knoxville several times and always had a great experience. The location is ideal—an easy walk to the UT campus, Market Square, and the Old City. After a busy day, the outdoor patio, cozy fire pit, and bar are perfect for unwinding. The staff is consistently welcoming and attentive, making each stay feel effortless. Highly recommend.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

Disappointing

I expected more. Lobby area is nice enough, and the bar and restaurant look nice (but we didn't go), but the room itself was sort of tired and outdated, the bed was not particularly comfortable, the pillows were flat.
Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Stayed 2 nights in Apr 2025

4/10 Poor

Jodi

Stayed 2 nights in Apr 2025

10/10 Excellent

Peri

Liked: Cleanliness, staff & service
The outdoor seating was nice
Stayed 1 night in Apr 2025