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Red Roof Inn Knoxville North - Merchants Drive

2.0 star property
Hotel perfectly located for exploring Knoxville

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Photo gallery for Red Roof Inn Knoxville North - Merchants Drive

Superior Room, 1 King Bed, Non Smoking
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Lobby
Free daily continental breakfast
Vending machine

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
5334 Central Avenue Pike, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Place, Neyland Stadium
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking (Sofa)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Knoxville

City center stay.With a stay at this Inskip hotel, you'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee. Bounce USA and Victor Ashe Dog Park are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 3 min drive - 2.0 km
  • Knoxville Convention Center - 6 min drive - 8.6 km
  • University of Tennessee - 7 min drive - 8.9 km
  • Neyland Stadium - 7 min drive - 9.9 km
  • Thompson–Boling Arena - 8 min drive - 9.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬15 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Ingles Market - ‬8 min walk

About this property

Red Roof Inn Knoxville North - Merchants Drive

Hotel perfectly located for exploring Knoxville
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Red Roof Inn Knoxville North - Merchants Drive. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 91 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Smoking in designated areas
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Days Inn by Wyndham Knoxville North
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, 482 reviews
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CA $91 total
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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Golf
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • No elevator
  • Raised toilet seat (18 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)

Room amenities

Entertainment

  • 39-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Reviews

Red Roof Inn Knoxville North - Merchants Drive Reviews

6.8

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 245 out of 1003 reviews
Rating 8 - Good. 306 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 101 out of 1003 reviews
Rating 2 - Terrible. 193 out of 1003 reviews

Reviews

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Rachel, Evarts

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Cleanliness
The bathroom wall
Stayed 1 night in Aug 2025

6/10 Okay

Darren

Stayed 2 nights in Aug 2025

2/10 Terrible

Bf

Disliked: Staff & service
I couldnt get a room! She demanded $100.00 security! Somebody misrepresented the price ...Expedia, or Red Roof. Just great after driving 10 hours straight.... I slept in the car .
Stayed 1 night in Aug 2025

2/10 Terrible

Amana

Disliked: Cleanliness, amenities, property conditions & facilities
My bed did not have blankets and the pool chairs were broken. Was woken up by a dog barking in one of the rooms for hours.
Stayed 1 night in Aug 2025

10/10 Excellent

Johnathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bed was comfortable
Stayed 1 night in Jul 2025

2/10 Terrible

Derrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Place!!!!

The room was filthy…. Ceiling falling in and on the bed, pillow had what looked like a booger on it. There was feces in the toilet. There was blood on the bathroom door. There were missing tiles with mold. There were holes in the wall. Lights out in the bathroom. Showed pics to the front desk and all she asked was if I wanted another room. Denied me a refund. I will blast this to everyone I know and every platform I can.
Stayed 2 nights in Jul 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms need a little work.They charge 15.00 dollars a piece for my family to go in the pool.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sakthi Kumar

Stayed 2 nights in Jul 2025

8/10 Good

Josh

Stayed 2 nights in Jul 2025

2/10 Terrible

Tanja

Travelled with partner
Disliked: Cleanliness, staff & service
They don’t have a water machine in the hotel, which is unacceptable. Only small bottles of water are available for purchase. This is the first hotel I’ve stayed at that doesn’t offer basic drinking water. In addition, I showed a picture of a cockroach to the front desk receptionist. I usually stay at Red Roof hotels, but after this experience, I will never return to this location.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jul 2025

8/10 Good

robert

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Anyeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

teanna

Stayed 1 night in Jun 2025

8/10 Good

Yoandys

Stayed 2 nights in Jun 2025

6/10 Okay

Darren

Stayed 2 nights in Jun 2025

10/10 Excellent

jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated clean and in a safe neighborhood. Great hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Tameica

Liked: Cleanliness, property conditions & facilities
The property was nice
Stayed 7 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

A place to sleep and nothing else

The room had an extension cord running to the AC . The Ac also rattled noisily , like an ice machine. Microwave was plugged into the lamp and the tv had blurry and poor resolution. Desk chair was very old, broken and pleather flaking off. The space was mostly clean, but smelled damp. Sheets and bathroom clean, but pillow was extremely hard. Complimentary breakfast was completley depleted of food when we came down at 7:45 AM. Juice machine put of order. No batter for the waffles. No milk for cereal. No coffee. Employee walked in, and saw everything was empty, and did not refill. The lady who check us in at the desk was wonderful, but the morning staff was rude and ignored us when we asked for more food for the breakfast bar. You absolutely get what you pay for here.
Stayed 1 night in Jun 2025

8/10 Good

Pablo

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The place is ok for the money you pay. The smell in the room wasn’t the best though.
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Stayed 2 nights in Jun 2025