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Protea Hotel by Marriott Knysna Quays

3.5 star property
Hotel perfectly located for exploring Knysna Central

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Photo gallery for Protea Hotel by Marriott Knysna Quays

Property grounds
Lobby
Lobby
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
Waterfront Drive, Knysna, Western Cape, 6570
  • Knysna Waterfront
    ‪5 min walk‬
  • Knysna Quays
    ‪5 min walk‬
  • Thesen Island
    ‪8 min walk‬
  • Plettenberg Bay (PBZ)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Lagoon View (Poolside)

Room, 1 King Bed, Balcony, Lagoon View (Poolside) | Pool

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View | Lake view

Family Room, 2 Double Beds, Lagoon View

9.2 out of 10
Wonderful
(10 reviews)
  • 19 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Knysna

Knysna Central stay.At this Knysna Central hotel, you'll be within a 5-minute walk of Cape Floral Region Protected Areas and Knysna Lagoon. Knysna Quays and Knysna Waterfront are also within half a mile (1 km).

What's nearby

  • Knysna Lagoon - 2 min walk - 0.2 km
  • Knysna Waterfront - 5 min walk - 0.4 km
  • Knysna Quays - 5 min walk - 0.4 km
  • Thesen Island - 8 min walk - 0.7 km
  • Leisure Isle - 14 min drive - 8.0 km

Getting around

  • George (GRJ) - 57 min drive

Restaurants

  • ‪Salt & Petal - ‬1 min walk
  • ‪The Drydock Food Co - ‬8 min walk
  • ‪34 South - ‬7 min walk
  • ‪Anchorage Restaurant - ‬6 min walk
  • ‪Chatters - ‬6 min walk

About this property

Protea Hotel by Marriott Knysna Quays

Hotel perfectly located for exploring Knysna Central
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and wired Internet is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Protea Hotel by Marriott Knysna Quays. Parking is available for a fee.

This Knysna hotel is smoke free.

  • 123 guestrooms or units
  • 3 levels
  • Meeting rooms
  • English breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Protea Hotel by Marriott Knysna Quays offers 123 accommodations with laptop-compatible safes. LED televisions are featured in guestrooms.

This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Afrikaans

Similar properties

Front of property

Knysna Log-Inn Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 13 reviews
The price is CA $98
CA $115 total
includes taxes & fees
Jun 28 - Jun 29
Knysna Log-Inn Hotel

Property amenities

Family friendly

  • Children's games
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (ZAR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with premium channels

Bedroom

  • Bedsheets provided

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 17 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel by Marriott Knysna Quays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: ZAR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Protea Hotel by Marriott Knysna Quays Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 143 out of 321 reviews
Rating 8 - Good. 126 out of 321 reviews
Rating 6 - Okay. 37 out of 321 reviews
Rating 4 - Poor. 11 out of 321 reviews
Rating 2 - Terrible. 4 out of 321 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
We stayed for two nights in a room with a view over the harbour. The room felt a bit dated and the walls quite thin (so much so we got a call from reception asking us to turn our tv volume down as next door found it too loud - this was before 10pm). Reasonable breakfast options. We ate dinner at two local restaurants, as the hotel restaurant is only for breakfast, but getting a table could be a challenge on busy days.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, 5 big stars. Everything was perfect we couldn’t have asked for anything more, lovely friendly staff. Lovely restaurants nearby, safe to walk to. Excellent, thank you.
Stayed 4 nights in Mar 2025

6/10 Okay

Karen

Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return visit

nice return visit--well worth it--staff very good
Stayed 5 nights in Feb 2025

10/10 Excellent

Donald

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For staying in Knysna it is a perfect location: we had a room with a view over the lagoon, they offer breakfast, parking (which will cost 30ZAR extra per day). The staff was super friendly and helpful. you have a nice pool area. And you are right at the waterfront which is beautiful to walk around - or you can go for dining, boat tours.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient location.
Stayed 2 nights in Dec 2024

10/10 Excellent

theres

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Jan, Port Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in Jan 2025

8/10 Good

Natasha Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Deidre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking, close to great dining options.
Stayed 2 nights in Oct 2024

8/10 Good

Dheeraj

Travelled with family
Liked: Staff & service
Superb place by waterfront
Stayed 1 night in Jun 2024

8/10 Good

Harry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service
Basic but good
Stayed 1 night in Oct 2024

10/10 Excellent

Stanley

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

anil

Stayed 2 nights in Aug 2024

10/10 Excellent

Kumlesen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just love Knysna
Stayed 2 nights in Mar 2024

10/10 Excellent

David, Canterbury

Stayed 1 night in Feb 2024

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient
Stayed 1 night in Feb 2024

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Good pool area to relax. Safe and easy walk to town and on the doorstep of harbour restaurants. Nice view of harbour from room. A little dated compared to other hotels we’ve stayed during our travels but good and convenient nonetheless.
Stayed 2 nights in Feb 2024