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Hotel Crown Palais Kobe

3.5 star property
3.5-star spa hotel near Kobe Harborland, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Crown Palais Kobe

Daily buffet breakfast (JPY 2500 per person)
Public bath
Meeting facility
Lobby
Room, 1 King Bed, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650
  • Place, Kobe Harborland
    ‪1 min walk‬
  • Place, Motomachi Shopping Street
    ‪6 min walk‬
  • Place, Kobe Anpanman Children's Museum & Mall
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪97 min drive‬

Room options

View all photos for Harbor Deluxe Twin Room Non-smoking

In-room safe, individually furnished, desk, blackout drapes

Harbor Deluxe Twin Room Non-smoking

  • Sleeps 2

Harbor Twin Room

  • Sleeps 2

Harbor Superior Twin Room

  • Sleeps 3

●Rokko Triple Room,Non Smoking

  • Sleeps 3

View all photos for ●Rokko Deluxe Twin Room

In-room safe, individually furnished, desk, blackout drapes

●Rokko Deluxe Twin Room

  • Sleeps 3

Rokko Double Room

  • Sleeps 2

Rokko Suite

  • Sleeps 2

Crown Suite

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Triple Room, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Basic Triple Room, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room, Non Smoking

Deluxe Triple Room, Non Smoking

Deluxe Triple Room, Non Smoking

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for ●Harbor Deluxe Single Room-Non-Smoking

In-room safe, individually furnished, desk, blackout drapes

●Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1

View all photos for ●Harbor Deluxe Single Room-Smoking

In-room safe, individually furnished, desk, blackout drapes

●Harbor Deluxe Single Room-Smoking

  • Sleeps 1

Semi-Double Room-Smoking

  • Sleeps 2

Semi-Double Room-Non-Smoking

  • Sleeps 2

Rokko Twin Room-Smoking

  • Sleeps 2

Rokko Triple Room-Non-Smoking

  • Sleeps 3

●Rokko Triple Room-Smoking

  • Sleeps 3

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Smoking

  • Sleeps 3

Economy Twin Room Smoking

  • Sleeps 2

●Rokko Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Rokko Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Twin

Bathroom amenities

Twin

  • Sleeps 2

View all photos for Superior Twin

Miscellaneous

Superior Twin

  • Sleeps 3

View all photos for King

In-room safe, individually furnished, desk, blackout drapes

King

  • Sleeps 2

View all photos for Triple

Miscellaneous

Triple

  • Sleeps 3

Deluxe Twin

  • Sleeps 4

Deluxe Triple

  • Sleeps 3

Club King

  • Sleeps 2

View all photos for Club Twin

Miscellaneous

Club Twin

  • Sleeps 2

Club Deluxe King

  • Sleeps 2

About the area

Kobe

Heart of Kobe.Within a 10-minute walk of this Kobe City Centre hotel, you'll find Kobe Harborland and Kobe Anpanman Children's Museum & Mall. Minatogawa Shrine and Motomachi Shopping Street are also within half a mile (1 km).

What's nearby

  • Kobe Harborland - 1 min walk - 0.2 km
  • Motomachi Shopping Street - 6 min walk - 0.5 km
  • Kobe Anpanman Children's Museum & Mall - 7 min walk - 0.6 km
  • Meriken Park - 11 min walk - 1.0 km
  • Kobe Tower - 11 min walk - 1.0 km

Getting around

  • Kobe Station - 6 min walk
  • Nishimotomachi Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 85 min drive

Restaurants

  • ‪EXCELSIOR CAFFÉ - ‬4 min walk
  • ‪神戸クック･ワールドビュッフェ ハーバーランド店 - ‬4 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪万葉庵 - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬5 min walk

About this property

Hotel Crown Palais Kobe

3.5-star spa hotel near Kobe Harborland, connected to a shopping center
There are 3 restaurants on site. WiFi is free in public spaces. Hotel Crown Palais Kobe offers its guests a full-service spa. There are 5 meeting rooms available. Spa services, a vending machine, and multilingual staff are also featured at Hotel Crown Palais Kobe. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kobe hotel.

  • 229 guestrooms or units
  • 17 levels
  • 3 dining venues
  • Built in 1992
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Hotel Crown Palais Kobe offers 229 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished. 23-inch LED televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath (no minerals). The ryokan bathing area is open from 3:00 PM to midnight.

Similar properties

Exterior
Centurion Hotel Grand Kobe Station
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,003 reviews
The price is CA $67
CA $75 total
Nov 30 - Dec 1
Centurion Hotel Grand Kobe Station

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,500 per person
  • 3 restaurants
  • Tea service

Things to do

  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 23-inch LED TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from October 10 2025 to October 31 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Self parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Hotel Crown Palais Kobe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1003 reviews
Rating 8 - Good. 369 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff and the area around the hotel were Amazing. Everything is super close and it’s very nice and calm. The only issue is the actual hotel. Despite being clean. It is very old and definitely needs to be refurbished. But it is not by any means a deal breaker. I would still highly recommend this hotel
Stayed 2 nights in Apr 2025

8/10 Good

Warren, Santa Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and upscale, but they have a single physical key for the room, which makes it difficult if you're traveling with someone. A card key system is preferable. They should look into providing a power outlet at bedside as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Masanori

Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing time…

We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Atsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Stayed 1 night in Jul 2024

10/10 Excellent

Sangeeta, Carlisle

Stayed 1 night in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel near shopping and boardwalk.
Stayed 2 nights in May 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was small for two adults to share
Stayed 3 nights in Apr 2024

8/10 Good

Ronghui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Yoshiaki

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need outlet or USB charger around night table. I had to move headboard to connect extension outlet.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , on harbor land , very close to station .
Stayed 1 night in Nov 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

TARIKUL

Stayed 1 night in Aug 2023

8/10 Good

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the subway station and very convenient to take the subway trains. The room looks nice and clean.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Cleaning is very poor and unhygienic

From the outside it looks impressive and classy. I wouldn’t stay again and will report back to hotels com that I booked through about my concerns
Stayed 2 nights in May 2023

4/10 Poor

Corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you like modern amenities like Wi-Fi, an outlet by your bed, and unstained carpets, this is not the place for you.
Stayed 1 night in May 2023

6/10 Okay

I A

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Badly stained carpet in need of a shampoo

Stayed 5 nights in Apr 2023

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and overpriced. I needed to change my reservation to a day later and the charge was tripled! Beds and pillows were very uncomfortable. Room was way too hot with no way to lower the temperature. The location however was excellent.

10/10 Excellent

Chih Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! High CP value. Recommended!

10/10 Excellent

ISABEL

Stayed 1 night in Oct 2022

8/10 Good

Martauli

Travelled with family and small children
Liked: Staff & service, amenities
👍
Stayed 1 night in Sep 2022

10/10 Excellent

DENNIS FERNANDEZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By far the best hotel I have stayed in Japan. Excellent customer service excellent hotel accommodations. Thank you so much. I will stay there again in the near future thanks!
Stayed 2 nights in Sep 2022

4/10 Poor

Alan

Stayed 1 night in Jun 2022

10/10 Excellent

Franky

Stayed 1 night in May 2022