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Smile Hotel Kobe Motomachi

Property class: 2.5
Hotel near Kobe Tower in Kobe

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Photo gallery for Smile Hotel Kobe Motomachi

A large, multi-deck cruise ship docked at a port with a city skyline in the background.
A hotel room with a bed, a control panel, and a wall-mounted phone.
A person seated at a counter with a document in front of them, a payment terminal, and a small Christmas tree decoration in the background.
A traditional Japanese-style building with a red brick facade, a prominent tower with a weather vane, and a sign indicating the name "Athenai".
A grassy area with sheep grazing, a wooden fence, and cherry blossom trees.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Motomachi-dori 2-5-8, Chuo-ku, Kobe, Hyogo, 650-0022
  • Place, Meriken Park
    ‪4 min walk‬
  • Place, Kobe Tower
    ‪7 min walk‬
  • Place, Kobe Harborland
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪117 min drive‬

Room options

View all photos for Standard Triple Room (Non-smoking Room)

Down comforters, desk, blackout drapes, WiFi (free)

Standard Triple Room (Non-smoking Room)

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Single Room, Non Smoking

A hotel room with a neatly made bed, a bedside table with a lamp, and a mirror on the wall.

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Semi-double Room, Non Smoking

A neatly made bed with white linens, a wall-mounted light, and a window with curtains.

Semi-double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Semi-double Room, Smoking

A hotel room with a bed, white bedding, a wall-mounted lamp, and a radiator.

Semi-double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single Room, Smoking

A hotel room with a neatly made bed, a bedside table with a lamp, and a mirror on the wall.

Single Room, Smoking

7.2 out of 10
Good
(7 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Non-smoking

Down comforters, desk, blackout drapes, WiFi (free)

Double Room, Non-smoking

  • Sleeps 3
  • Free WiFi

View all photos for Double Room, Smoking

Down comforters, desk, blackout drapes, WiFi (free)

Double Room, Smoking

  • Sleeps 3
  • Free WiFi

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About the area

Kobe

Kobe City Centre stay.Within a 15-minute walk of this Kobe City Centre hotel, you'll find Kobe Tower and Kobe Harborland. Kitano Ijinkan Street and Kobe Nunobiki Herb Garden are also within 3 miles (5 km).

What's nearby

  • Motomachi Shopping Street - 1 min walk - 0.1 km
  • Meriken Park - 4 min walk - 0.4 km
  • Kobe Tower - 7 min walk - 0.7 km
  • Kobe Harborland - 10 min walk - 0.9 km
  • Kobe Anpanman Children's Museum & Mall - 15 min walk - 1.3 km

Getting around

  • Motomachi Station - 3 min walk
  • Kobe Station - 15 min walk
  • Kobe Airport (UKB) - 20 min drive

Restaurants

  • ‪holly’s cafe 神戸元町店 - ‬1 min walk
  • ‪シャミアナ 元町店 - ‬1 min walk
  • 四川菜館
  • ‪CAFÉ de CRIÉ - ‬1 min walk
  • ‪CoffeeLABOfrank - ‬1 min walk

About this property

Smile Hotel Kobe Motomachi

Hotel near Kobe Tower in Kobe
As a guest of Smile Hotel Kobe Motomachi, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Kobe hotel.

  • 1 building
  • 47 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
Smile Hotel Kobe Motomachi offers 47 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Kobe hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Toyoko Inn Kobe Sannomiya Ekimae
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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.4 out of 5, Excellent, 159 reviews
The price is CA $83
CA $92 total
Aug 16 - Aug 17
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Books

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Motomachi
Smile Kobe Motomachi
Smile Motomachi
Smile Kobe Motomachi Kobe
Smile Hotel Kobe Motomachi Kobe
Smile Hotel Kobe Motomachi Hotel
Smile Hotel Kobe Motomachi Hotel Kobe

Frequently asked questions

How close is Smile Hotel Kobe Motomachi to the airport?

Smile Hotel Kobe Motomachi is 5.7 mi (20-min drive) away from the Kobe Airport (UKB) airport, the closest popular airport to the property.

Does Smile Hotel Kobe Motomachi have an airport shuttle?

Airport shuttle services are not available at Smile Hotel Kobe Motomachi.

How close is Smile Hotel Kobe Motomachi to the beach?

This hotel is 4.8 mi (13-min drive) from Suma Beach and 9.4 mi (30-min drive) from Ashiya Beach. Don't forget your sunscreen!

Does Smile Hotel Kobe Motomachi offer free breakfast?

Smile Hotel Kobe Motomachi does not offer free breakfast.

Is there a casino at Smile Hotel Kobe Motomachi?

No, there is no casino at this hotel.

What time is check-in at Smile Hotel Kobe Motomachi?

Check-in begins at 3 PM.

Is there free parking at Smile Hotel Kobe Motomachi?

Free parking is not available at this hotel.

Does Smile Hotel Kobe Motomachi have a pool?

Smile Hotel Kobe Motomachi does not have a pool.

Does Smile Hotel Kobe Motomachi have a spa?

There are no spa services available at this hotel.

How close is Smile Hotel Kobe Motomachi to downtown Kobe?

Smile Hotel Kobe Motomachi is 0.6 mi away from Kobe.

Smile Hotel Kobe Motomachi Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 156 reviews
Rating 8 - Good. 50 out of 156 reviews
Rating 6 - Okay. 46 out of 156 reviews
Rating 4 - Poor. 12 out of 156 reviews
Rating 2 - Terrible. 6 out of 156 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

HUEY LIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is close to shopping streets and Chinatown. Lots of places to eat and shop.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Shinobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. good staffs. and reasonable price! I'd like to stay this hotel again at next time.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Ho

Liked: Staff & service

Fair stay at an affordable price.

For the price i payed it was good! Small room but the bathroom is clean, overall I would do it again. Good location next to Chinatown
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very friendly and helpful. My friend lost her wallet and they helped us contact the police even though it was close to midnight. The hotel in overall was shiny clean and in walking distance from almost all famous tourist attractions in Kobe city, the closest being the China Town. Totally recommend!
Stayed 1 night in Mar 2022
Verified review

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff absolutely not helpful and caused even more problems.
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

KOZO

Liked: Staff & service
Disliked: Amenities
朝食は、食パン2枚です。後サラダとウインナー。施設内駐車場無し。提携駐車場もない。周辺の駐車場大変高い。 お風呂狭い。
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Yuko

夜中まで外がうるさかった
Stayed 1 night in Apr 2026
Verified review

8/10 Good

NORIKO

Liked: Staff & service, amenities
元町の商店街の真ん中なので、どこへ行くにも便利。荷物を預かってもらい身軽に行動できたことがとても助かりました。他部屋の音があまり響かず快適でした。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tomoyuki

Liked: Staff & service, property conditions & facilities
コスパの良いホテルでした。
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

EUMMI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
부실했어요
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Norihiro

Liked: Cleanliness, staff & service, amenities
施設は古いですが、繁華街に近く便利 スタッフも質問に丁寧に対応いただきました。
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Masatomo

Disliked: Cleanliness, amenities, property conditions & facilities
立地だけ良かった
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

ハルカ

Liked: Cleanliness, amenities, property conditions & facilities
泊まるだけなら満足なお部屋でした。
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

TORU

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
商店街そばなので買い物や食事に不便はない。しかし、洗顔料の容器に水垢がたまっているのはよろしくない。施設が古いので建物はしょうがないが容器は別問題。
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Yoshinori

Disliked: Amenities, property conditions & facilities
サービスは問題ないがシャワーが未だお湯と水を手動で調整するタイプだったのが残念。
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方は丁寧でした。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
お部屋は狭い感じでしたが寝るだけには充分でした。立地がいいです。
Stayed 1 night in Oct 2025
Verified review

8/10 Good

takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いです

スタッフの対応、立地ともに良いです
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Kouhei

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ親切
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Kouhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ親切
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

KOICHI

Disliked: Cleanliness, amenities
値段に釣られたけど2度と選ばない。
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

喫煙ルームは臭い残りあり

喫煙者ではないが、喫煙ルームが安価な料金だったので、2泊しました。 タバコ臭が気になるくらい残っていた。 気になる方は、高くても禁煙ルームに宿泊すべきです。
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Kyohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
阪神元町駅の西口改札を出て徒歩1分で着きます。途中にセブンイレブンもあるので便利です。ユニットバスは少し狭いですが、周辺のホテルと比べて安かったので値段相応だと思います。部屋の掃除も行き届いており、ウェルカムコーヒーがあるのも一息つくにはいいです。
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

JUNKO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

サービスはよいのですが。

イベントのため5人で利用しました。朝食などや、フロントの対応などは満足でしたが、部屋の壁に埃の糸がくっついていたり、カーペットは隅に埃が溜まっていたり、ゴミが落ちていたり、風呂に髪の毛が落ちていたりと、清潔感は全くありませんでした。残念です。
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Mitsuo

Disliked: Amenities
ホテルから中華街までとても近く商店街も近くて動きやすかった。
Stayed 1 night in Mar 2025