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Pan Borneo Hotel Kota Kinabalu

4.0 star property
Family-friendly 4-star hotel with outdoor pool

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Photo gallery for Pan Borneo Hotel Kota Kinabalu

Breakfast, lunch, dinner served; international cuisine
Property video
Lobby
Outdoor pool
Executive Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
One Place Mall, Lorong Putat 3, Putatan, Kota Kinabalu, Sabah, 88200
  • Place, Petagas War Memorial
    ‪5 min drive‬
  • Place, Monsopiad Cultural Village
    ‪6 min drive‬
  • Place, Lok Kawi Wildlife Park
    ‪8 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪5 min drive‬

Room options

View all photos for City View

City View

City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Family City View

Family City View

Family City View

  • 33 sq m
  • City view
  • Sleeps 7
  • 2 King Beds

View all photos for Pool View

Minibar, in-room safe, desk, laptop workspace

Pool View

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 56 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Room

Family Suite Room

Family Suite Room

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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  • Pool
  • Restaurant
  • Air conditioning
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CA $143 total
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About the area

Kota Kinabalu

Close to airport.You'll find Petagas War Memorial and Monsopiad Cultural Village within 3 miles (5 km) of this hotel. Sabah State Mosque and Tanjung Aru Perdana Park are also within 6 miles (10 km).

What's nearby

  • Petagas War Memorial - 5 min drive - 4.3 km
  • Monsopiad Cultural Village - 6 min drive - 4.9 km
  • Lok Kawi Wildlife Park - 8 min drive - 6.7 km
  • Tanjung Aru Perdana Park - 10 min drive - 7.5 km
  • Sabah State Mosque - 11 min drive - 9.6 km

Getting around

  • Putatan Station - 7 min walk
  • Kota Kinabalu Intl. Airport (BKI) - 10 min drive

Restaurants

  • ‪Fook Yuen Café & Bakery - ‬1 min walk
  • ‪Coffee House - ‬1 min walk
  • ‪Restoran Sinar Mustika - ‬1 min walk
  • ‪Restoran Sri Keningau - ‬2 min walk
  • ‪Zul Lamb Chop Cafe - ‬2 min walk

About this property

Pan Borneo Hotel Kota Kinabalu

Family-friendly 4-star hotel with outdoor pool
Pan Borneo Hotel Kota Kinabalu offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business center. Event space at this hotel measures 6409 square feet (595 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Pan Borneo Hotel Kota Kinabalu. A shuttle from the airport to the hotel is free at scheduled times. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Kota Kinabalu hotel.

  • 320 guestrooms or units
  • 6409 sq ft of conference space
  • 595 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Pan Borneo Hotel Kota Kinabalu offers 320 air-conditioned accommodations with minibars and safes. LED televisions come with premium cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 8:30 PM to 6:00 AM at scheduled times
  • Area shuttle (surcharge)
  • Self parking on site (MYR 5 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 19 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Borneo Hotel Kota Kinabalu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 70.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 19 for children
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Narada Hotel
Pan Borneo Hotel
Soluxe Kota Kinabalu
Soluxe Hotel Kota Kinabalu Sabah
Narada Kota Kinabalu
Soluxe Hotel Kota Kinabalu
Pan Borneo Kota Kinabalu
Pan Borneo
Narada Hotel Kota Kinabalu
Pan Borneo Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu Hotel
Pan Borneo Hotel Kota Kinabalu Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu Hotel Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 57 out of 183 reviews
Rating 8 - Good. 79 out of 183 reviews
Rating 6 - Okay. 34 out of 183 reviews
Rating 4 - Poor. 10 out of 183 reviews
Rating 2 - Terrible. 3 out of 183 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

matthew

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
No ability to adjust room temp - only fan speed Toilet was broken before we arrived Towels were poor quality and some torn
Stayed 5 nights in Oct 2025

10/10 Excellent

Ghanashyam Lalji

Stayed 1 night in Aug 2025

4/10 Poor

Mohseen

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property needs an update - the carpet and rooms are all very tired and so are the bathrooms I would not book this again this was only booked due to proximity of the airport - they offered a shuttle to the hotel but the driver came late and we had get a taxi to the hotel
Stayed 2 nights in Aug 2025

6/10 Okay

Philip

Stayed 2 nights in Apr 2025

4/10 Poor

David

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Bad room in bad condition

Arrived and slow check in. Given room with AC that wouldn't get cool, tv got no stations, and shower was broken! Moved me to a room but after 9 pm and I had 5 am flight the next day. Second room much better, but carpet dingy and everything well worn. Not up to standards of a 4* hotel. Disappointed and will not return.
Stayed 1 night in Mar 2025

10/10 Excellent

Sady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only but a very pleasant stay. Check in was excellent. Pool was very refreshing
Stayed 1 night in Dec 2024

10/10 Excellent

Isabel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night as I was transiting through Kota Kinabalu. The hotel kindly offer a free airport pick-up. Lovely staff, clean room, and good quality gym and pool facilities. The breakfast was pleasant.
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness
Very good value, very helpful staff Comfy bed Could do with a bit of a refresh
Stayed 1 night in Oct 2024

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was dirty and tiles were broken. There was no soap provided. I went to the pool and asked for a towel and was told to go back to my room to get my room towel because housekeeping doesn’t provide pool towels. I did NOT as I was already wet! I insisted to be provided with a towel. I may add I wish I had not gone in the pool as it was disgusting … there was brown dirt floating in it. As soon as I saw that I got out. The front desk and restaurant staff were the best part of this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Chrono

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Wirdawati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Christian

The place is ok for what you pay, close to the airport and large room are the positives, the hotel is noisy and breakfast below average
Stayed 1 night in Jun 2024

8/10 Good

Christian

Fair accommodation for the price paid. Large room, but noisy with a non stop music during the day. Breakfast underwhelming and flavourless. @ballestrinaroundtheworld
Stayed 1 night in Jun 2024

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for the airport

We only stayed briefly between connecting flights and booked into two rooms. The staff at reception were absolutely first rate making us very welcome and the rooms were both spotless. We didn’t eat due to our brief staff so cannot comment on the food at the restaurant. The hotel is the perfect choice for quick access to the airport at Koh a Kinabalu which is a cheap taxi ride away.
Stayed 1 night in Mar 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sunyoung

Stayed 1 night in Sep 2023

8/10 Good

Matilda Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place and good hotel view. Hotel parking need to be paid per entry for just RM3 because it was owned by the mall building. Overall I still like this hotel
Stayed 2 nights in Dec 2022

10/10 Excellent

Gift

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception guys were excellent especially Jay. Hotel staff is very friendly and there is a wonderful breakfast place nearby
Stayed 4 nights in Sep 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I thought the staff were helpful and friendly enjoyed the happy hour and karaoke sessions. Way too far from the city ?food terrible little variety . Housekeeping poor ,wifi dreadful .lifts were a hazard.
Stayed 5 nights in Nov 2019