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Best Western Plus Krakow Old Town

3.0 star property
3-star hotel near Main Market Square

Choose dates to view prices

Photo gallery for Best Western Plus Krakow Old Town

Exterior
Superior Room, 2 Single Beds, Non Smoking, Refrigerator
Free daily buffet breakfast
Reception
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Air conditioning
  • Bar
  • Parking available

Explore the area

Map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046
  • Royal Road
    ‪2 min walk‬
  • Main Market Square
    ‪6 min walk‬
  • Wawel Castle
    ‪8 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 Single Bed, Non Smoking, Refrigerator

Premium Room, 1 Single Bed, Non Smoking, Refrigerator

Premium Room, 1 Single Bed, Non Smoking, Refrigerator

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking, Refrigerator

Premium Room, 2 Single Beds, Non Smoking, Refrigerator

Premium Room, 2 Single Beds, Non Smoking, Refrigerator

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking, Refrigerator

Superior Room, 2 Single Beds, Non Smoking, Refrigerator

Superior Room, 2 Single Beds, Non Smoking, Refrigerator

  • Sleeps 3
  • 2 Twin Beds

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Kraków City Centre
  • Pet-friendly
  • Free WiFi
  • Restaurant
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4.8 out of 5, Exceptional, 325 reviews
The price is CA $143
CA $160 total
includes taxes & fees
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About the area

Kraków

Heart of Kraków.Within a 10-minute walk of this Kraków City Centre hotel, you'll find Royal Road and Main Market Square. Planty Park and Holy Trinity Church are also within half a mile (1 km).

What's nearby

  • Royal Road - 2 min walk - 0.2 km
  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 6 min walk - 0.6 km
  • Wawel Castle - 8 min walk - 0.7 km
  • Oskar Schindler Factory - 4 min drive - 2.4 km

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 24 min drive

Restaurants

  • ‪Miód Malina - ‬5 min walk
  • ‪Vegab - ‬4 min walk
  • ‪Restauracja Czarna Kaczka - ‬4 min walk
  • ‪Pizzatopia - ‬5 min walk
  • ‪Od Jajka Do Jabłka - ‬1 min walk

About this property

Best Western Plus Krakow Old Town

3-star hotel near Main Market Square
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Krakow Old Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Kraków hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Krakow Old Town offers 92 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Polish

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  • Free WiFi
  • Restaurant
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 65 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hotel Krakow Old Town
Best Western Plus Krakow Old Town Hotel
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Monopol Hotel Krakow
Best Western Krakow Old Town
Plus Krakow Old Town Krakow
Best Western Plus Krakow Old Town Hotel
Best Western Plus Krakow Old Town Kraków
Best Western Plus Krakow Old Town Hotel Kraków

Best Western Plus Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 405 out of 1000 reviews
Rating 8 - Good. 461 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 2 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great location..

The best part of this hotel is the location. You are basically across the street from the old town. So going to places to eat was easy. The staff are actually very friendly and helpful. We even enjoyed a few drinks in the small bar area/room. But if you have the option request a bigger room for more comfort. Some of the rooms are a bit on the small side so if you are with some one else it feels a bit cramped. But it was comfortable for just sleeping.
Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean and staff are very helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Moira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 3 nights in Feb 2025

10/10 Excellent

matthew

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2025

8/10 Good

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine, Melrose Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area has it all. The best Western offers a free buffet breakfast in the morning, that allows for eating and heading off to your adventure. The best western hotel is really walkable to so many areas in city center and near the old Jewish quarter. Also, the train runs right in front of the hotel. Everything is so easily accessible. The staff is helpful and friendly. Absolutely recommend this hotel ♥️
Stayed 6 nights in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

A city break and this hotel is really well situated
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabriel

Stayed 4 nights in Jan 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff in an amazingly convenient area. Right next to the kiss and ride stop for day trips and a short 5 min walk from the old square for food sightseeing etc. another short walk to the Jewish quarter. There is a park area opposite the hotel that is well lit at night and the police patrol quite regularly so you felt safe travelling through it even on new years when we were there. Transfer to balice airport was 130zlty and took around 25 minutes.
Stayed 5 nights in Dec 2024

10/10 Excellent

Timothy, Kansas City

Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for the market and old town.

Hotel is in a good location for the Christmas markets, the castle, the old town, riverside, main train station, tram stops and 10 minutes from an excellent shopping mall. Have stayed here before so knew what to expect, rooms are comfortable, check in and out was faultless, staff are friendly, breakfast was good. Would stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our double bed was very small , pillows very soft, bed very soft for our personal preference. Shower small, room was small and warm. Breakfast cups were dirty and very slow in replenishment of food . Well situated for old town .
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Elena, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Olga

Stayed 3 nights in Sep 2024

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, amenities
The decoration was not attractive and the breakfast only soso.
Stayed 3 nights in Sep 2024

10/10 Excellent

PATRICIA FAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

SANTANU, KILMARNOCK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well located for all historical points, good food, transport. Excellent breakfast, friendly staff, clean rooms. All in all a very good experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Natalia, Carlsbad

Travelled with group
Liked: Cleanliness
The location is really good close to everything walking distance right outside of the old town. Good breakfast quality. Shower too small. Room decoration in pink and black carpet very ugly. Good Air Conditioning. very close to transportation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel experience. Friendly and helpful staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and so helpfull, good breakfast room spotless
Stayed 5 nights in Aug 2024

4/10 Poor

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was on floor 2. The elevator stppped on 1 or 3 and you have to use the stairs to go to 2. The room was tiny and cramped. The bathroom worse. The showers you could not move in and barely fit a person. Breakfast was just ok. Nothing great.
Stayed 3 nights in Aug 2024