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Campanile PRIME Krakow Old Town

3.0 star property
3-star hotel near Main Market Square

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Photo gallery for Campanile PRIME Krakow Old Town

Daily buffet breakfast (PLN 55 per person)
Junior Suite, 1 King Bed with Sofa bed
Junior Suite, 1 King Bed with Sofa bed
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Ul Sw Tomasza 34, Kraków, Lesser Poland, 31-023
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪5 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
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CA $201 total
includes taxes & fees
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About the area

Kraków

City center stay.A stay at this Kraków Old Town hotel places you steps from Royal Road and within a 5-minute walk of Main Market Square. Planty Park and Florianska Street are also within half a mile (1 km).

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Planty Park - 1 min walk - 0.1 km
  • Main Market Square - 5 min walk - 0.4 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Cloth Hall - 6 min walk - 0.6 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 17 min walk
  • John Paul II - Balice Airport (KRK) - 36 min drive

Restaurants

  • ‪Bull Pub - ‬3 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪Moaburger - ‬2 min walk
  • ‪Wódka - ‬2 min walk
  • ‪eHerbaty - ‬3 min walk

About this property

Campanile PRIME Krakow Old Town

3-star hotel near Main Market Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1959 square feet (182 square meters) and includes conference space. A library, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Campanile PRIME Krakow Old Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Kraków hotel.

  • 1 building
  • 106 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 1959 sq ft of conference space
  • 182 sq m of conference space
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Campanile PRIME Krakow Old Town offers 106 accommodations with complimentary bottled water. Cable television is provided.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Breakfast available
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; PLN 55 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 55 per person
  • Self parking fee: PLN 120 per night
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Campanile Cracovie
Campanile Cracovie Hotel
Campanile Cracovie Hotel Krakow
Campanile Cracovie Krakow
Campanile Cracovie
Campanile Krakow Old Town Hotel

Campanile PRIME Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 411 out of 942 reviews
Rating 8 - Good. 406 out of 942 reviews
Rating 6 - Okay. 100 out of 942 reviews
Rating 4 - Poor. 22 out of 942 reviews
Rating 2 - Terrible. 3 out of 942 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had visited this hotel on a previous visit to Krakow. It was good but this time there had been refurbishments and I couldn't fault it at all. The location is excellent for the old town, trams, and railway station. I would definitely stay again and recommend it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mayrita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. The location was excellent, the property was very clean, and it was within walking distance of great restaurants and bars. I would definitely stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mariusz

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean room, friendly staff, perfect location
Stayed 3 nights in Dec 2025

8/10 Good

Joshua

Stayed 1 night in Dec 2025

10/10 Excellent

Camille, Kenmore

Stayed 5 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Stayed 3 nights in Nov 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient central location. Spacious, modern rooms with essentials.
Stayed 3 nights in Nov 2025

10/10 Excellent

David, Tyne and Wear

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for city break staff fantastic and rooms lovely definitely be back o breakfast lovely to cheers.
Stayed 2 nights in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is at prime location close tom the square. Also close to the pick up areas for tours. lots of res
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Stayed 2 nights in Oct 2025

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael, Arlington

Stayed 1 night in Oct 2025

10/10 Excellent

Vladyslav

Stayed 1 night in Oct 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. Near everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

Pawel

Stayed 5 nights in Sep 2025

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rooms directly above electrical riser cupboard making a very loud buzzing noise.
Stayed 3 nights in Sep 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel, perfect location

We really enjoyed staying at this hotel. It was very clean, and the staff was very nice. The breakfast was very good with a lot of choices. The hotel is a great location. Right on a beautiful park, close to trams and right in Old Town. Just a 10-minute walk and you are in the huge square in the middle of old town with lots of choices of restaurants. This hotel exceeded our expectations in location, breakfasts, clean rooms, and staff very friendliness.
Stayed 4 nights in Sep 2025

10/10 Excellent

SHELBY, Saint Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Scott, Westminster

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very good location, clean and overall was pleased with the choice. The hotel is only about 2 blocks off the square and about 3 blocks from a major shopping center. I bought a bunch of suit jackets at the mall.. loved the whole area. Evenings are wonderful in the area with the restaurants and the people walking in the streets and the park. Only negative was at breakfast there was a girl that had a pretty nasty attitude. Short girl, with black crew cut hair in her twenties. The first breakfast she said something to me in polish I assumed and I said "oh sorry I only speak english". Then she yelled at me "I AM SPEAKING ENGLISH". She was apparently asking for my room number, but didn't sound anything like English. That's ok she couldn't speak clearly enough, but to get nasty and chew me out, not normal. I said sorry about 4 times.. she just was silent to me and weird looks. I try and speak Spanish at times and people may not understand me, but I wouldn't ever dream of chewing someone else for my clarity. Then each and every day she would not clear my table, but do everyone near me. Give me looks, kinda ignoring, Weird, weird. I'm an easy going, nice guy and polite. No reason to have an attitude like this. All the other employees there were very nice. Overall I would highly recommend this place. Breakfast food was great. It's not a fancy hotel, but clean and perfect location for quick in and out. Price was reasonable. Thanks
Stayed 5 nights in Sep 2025

6/10 Okay

Mark

Few things not working

It was ok, a few things could have been better namely aircon ineffective, couldn’t get bath tap working, hairdryer didn’t work. Good location though.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the old town Would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Svitlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and my mother in law liked tthe hotel. The stuff was extremy helpful and pleasant.
Stayed 1 night in Jul 2025

8/10 Good

mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place clean good staff
Stayed 3 nights in Aug 2025