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Dorsett Grand Subang

4.5 star property
Family-friendly 4.5-star hotel near Sunway Pyramid Mall

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Photo gallery for Dorsett Grand Subang

Outdoor wedding area
Reception
Interior
Executive Suite
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
Jalan SS12/1, Subang Jaya, Selangor, 47500
  • Sunway Pyramid Mall
    ‪17 min walk‬
  • Sunway Lagoon Theme Park
    ‪17 min walk‬
  • Sunway University
    ‪2 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪40 min drive‬

Room options

View all photos for Club Room

1 bedroom, down comforters, in-room safe, desk

Club Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Room

7.6 out of 10
Good
(13 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the area

Subang Jaya

Close to airport.A stay at this hotel places you within half a mile (1 km) of Subang Jaya Medical Centre and 3 miles (5 km) of Sunway Pyramid Mall. Sunway University and Sunway Medical Centre are also within 3 miles (5 km).

What's nearby

  • Sunway Pyramid Mall - 17 min walk - 1.5 km
  • Sunway Lagoon Theme Park - 17 min walk - 1.5 km
  • Sunway University - 2 min drive - 1.5 km
  • Sunway Pyramid Convention Centre - 3 min drive - 2.7 km
  • Paradigm Mall - 4 min drive - 4.2 km

Getting around

  • Taman Bahagia Station - 7 min drive
  • SS 15 - 19 min walk
  • Kuala Lumpur International Airport (KUL) - 43 min drive

Restaurants

  • ‪Taj Curry House - ‬2 min walk
  • ‪Bangkok To Buriram - ‬3 min walk
  • ‪Tea & Toast - ‬3 min walk
  • ‪Restoran Salero Negori - ‬3 min walk
  • ‪Kafe Bawang Merah - ‬6 min walk

About this property

Dorsett Grand Subang

Family-friendly 4.5-star hotel near Sunway Pyramid Mall
Dorsett Grand Subang offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 26996 square feet (2508 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Dorsett Grand Subang. A theme park shuttle and a train station drop-off service are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Subang Jaya hotel.

  • 1 building
  • 478 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 2 bars or lounges
  • 26996 sq ft of conference space
  • 2508 sq m of conference space
  • Built in 1981
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Dorsett Grand Subang offers 478 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Subang Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese, Malay

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Empire Hotel Subang

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  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, 832 reviews
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Property amenities

Family friendly

  • Children's pool
  • Free theme park shuttle
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station drop-off shuttle from 10:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free shopping center shuttle
  • Free theme park shuttle
  • Secured, uncovered self parking on site (MYR 3 per day)
  • Valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 200.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 35 for children
  • Uncovered self parking fee: MYR 3 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dorsett Grand Subang
Dorsett Hotel Subang Grand
Subang Grand Dorsett
Sheraton Subang Hotel
Sheraton Subang Jaya
Subang Jaya Sheraton
Dorsett Grand Subang Hotel
Dorsett Grand Hotel
Dorsett Grand
Dorsett Grand Subang Hotel
Dorsett Grand Subang Subang Jaya
Dorsett Grand Subang Hotel Subang Jaya

Dorsett Grand Subang Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 217 out of 880 reviews
Rating 8 - Good. 382 out of 880 reviews
Rating 6 - Okay. 175 out of 880 reviews
Rating 4 - Poor. 74 out of 880 reviews
Rating 2 - Terrible. 32 out of 880 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

gim seong

Stayed 1 night in Nov 2024

10/10 Excellent

Jesse, Doral

Stayed 1 night in Nov 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very comfortable hotel. Great location in Subang Jaya, close to both Sunway Lagoon and Subang airport too if that’s what you’re looking for.
Stayed 1 night in Dec 2024

10/10 Excellent

Kogilavani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were helpful and the check in was quick. The rooms were comfortable and clean and towels changed daily. Variety of eateries near the hotel which was good. Had to pay minimum amount for parking ,which was not explained properly by the hotel staff that the room card has to be validated daily to enjoy this one time payment. Would recommend this hotel to friends and family.
Stayed 5 nights in Dec 2024

2/10 Terrible

MUHAMMAD

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Selby

Business traveller
Liked: Staff & service, amenities
Warm and friendly staff. However the property is in need of maintenance and repair.
Stayed 7 nights in Sep 2024

8/10 Good

Leigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, not a great location, but you can walk out for food and drink if you want to.
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
Stayed 4 nights in Sep 2024

8/10 Good

Shahril, Subang Jaya

Business traveller, Travelled with partner
Liked: Staff & service
Pest issue and some problems with lights not working but staff performance is excellent. Laundry was good. Food for breakfast need to improve more i think.
Stayed 2 nights in Jul 2024

8/10 Good

gan ee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A close proximity to SJMC.. reasonably price with come with bfast.
Stayed 1 night in Jul 2024

8/10 Good

Abdul Rasyid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel atmosphere is quite old but still in a good shape
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisliyana

Stayed 27 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Fabian Tan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Basic essential like bed mattress is a must

Check in and sadly had a room with broken collapsed bed mattress. Not able to sleep on the first night. As for a room transfer early the next day for a decent bed mattress and was being upgraded to top floor room. Thankfully, was able to make up no sleep.
Stayed 2 nights in May 2024

6/10 Okay

Sonia

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Kelvin

Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, worn out and run down. Would have been Grand once but those days are long gone
Stayed 3 nights in Feb 2024

6/10 Okay

ramesh

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

2/10 Terrible

Sim

Stayed 1 night in Feb 2024

2/10 Terrible

O

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor experience, room ceiling worn, dirty interior. Lobby with cigarette-smell.
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My tots Grand Dorsett

Grand Dorsett has always been my favourite hotel whenever i am in Subang Jaya. The stay is comfortable, clean and quiet.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jawad

Stayed 6 nights in Dec 2023

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service
Club suite says "shower or bath" AND "deep relaxing bath". Its unclear if this is in the suite (private) or shared. Doesn't matter, they closed the deep relaxing bath "for covid"(?) And forgot to remove the description and photo from their listing. Major disappoint. Room was worn - signs of age or damage, mirrors had blistering, etc. Fridge in first room was stocked better than 2nd (with bath), and no clear idea of what "free items" were in the fridge. Buffet was usual disappoint, but i hate all buffets so it might be good if you like warm, pre-cooked food made in large batches. Hotel staff was friendly but no speedy checkout and things moved slowly. Room TV remote was a replacement with buttons that didn't work (i.e. HDMI and they had exposed the hdmi connectors). I opted for the $10us (50 ringgit) snacks and drinks and it was one brand of beer (carlsberg) and one red and white wine. Snacks weren't much. I'd recommend Grab food and 7-11 instead. Overall a little disappointing for the price/hotel star rating but there was a narrow bath with lots of hot water, and japanese TV.
Stayed 1 night in Dec 2023