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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property
4-star hotel near Jamek Mosque

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor pool
Suite, 1 Bedroom, Non Smoking
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Pavilion Kuala Lumpur
    ‪3 min drive‬
  • Petronas Twin Towers
    ‪4 min drive‬
  • KLCC Park
    ‪5 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Tower

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Tower

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Single Beds

8.6 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Tower

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

City center stay.With a stay at this Golden Triangle hotel, you'll be within half a mile (1 km) of Jamek Mosque and 2 miles (3 km) of Jalan Alor. Butterfly Park and Kuala Lumpur Tower are also within 2 miles (3 km).

What's nearby

  • Jalan Alor - 17 min walk - 1.5 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km
  • Pavilion Kuala Lumpur - 3 min drive - 3.1 km
  • Petronas Twin Towers - 4 min drive - 3.1 km
  • KLCC Park - 5 min drive - 3.8 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Maharajalela Station - 5 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive

Restaurants

  • ‪Pik Wah Bar & Cafe 碧華 - ‬1 min walk
  • ‪源昌隆咖啡店 Kafei Dian - ‬1 min walk
  • ‪Old China Cafe - ‬1 min walk
  • ‪Ali, Muthu & Ah Hock - ‬1 min walk
  • ‪Purple Cane Tea House - ‬1 min walk

About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

4-star hotel near Jamek Mosque
Four Points by Sheraton Kuala Lumpur, Chinatown offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. The business-friendly Four Points by Sheraton Kuala Lumpur, Chinatown also features a garden, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

  • 318 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2019
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with safes and slippers. Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Kuala Lumpur, Chinatown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 345 out of 489 reviews
Rating 8 - Good. 131 out of 489 reviews
Rating 6 - Okay. 9 out of 489 reviews
Rating 4 - Poor. 3 out of 489 reviews
Rating 2 - Terrible. 1 out of 489 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay.

Check in excellent. We were able to have room as soon as we arrived. Room perfect. Sockets by vanity mirror. Hooks in bathroom for used towels etc. Bed and pillows were the most comfortable ever. Pool clean and plenty of towels available. Bar had the best views of the city and Petronas towers. Staff lovely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin Blair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Customer Service!

From the very moment we arrived, it was clear, the customer service at all venues was amazing. From check-in to the bar staff, all were incredibly helpful and accommodating. The location is fantastic, walking to distance to Central Market and restaurants, a perfect location to explore the city. Will definitely stay again at the Four Points by the Sheraton Kuala Lumpur, Chinatown
Stayed 1 night in Mar 2025

10/10 Excellent

Wilhelmina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with excellent buffet breakfast and in the middle of Chinatown, walking distance to good restaurants and shops. Highly recommended.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Siu King

Liked: Cleanliness, staff & service, property conditions & facilities
I will back, they are excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

SOCK MIANG PRISCILLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic & beautiful

Fantastic & beautiful hotel in the heart of Chinatown. Very close to to public transport & Central Market. The swimming pool is just lovely with great views.
Stayed 3 nights in Feb 2025

10/10 Excellent

Juliette

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Fiona Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights loved every moment of this hotel and the surrounding area. Full of culture and the best food places . Markets a 5 minute walk. Breakfast and dinner at the hotel were amazing . Service cleanliness of room was fantastic would highly recommend.
Stayed 7 nights in Feb 2025

10/10 Excellent

Aarthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, amazing stay
Stayed 2 nights in Feb 2025

10/10 Excellent

chee chiong

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 2 nights in Feb 2025

6/10 Okay

Daren

Business traveller
Liked: Staff & service
Disliked: Room comfort
Mattress is too soft
Stayed 4 nights in Feb 2025

8/10 Good

Wing Khay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy my stayed at this hotel and this was my second time stayed in this hotel and definitely will stay again on my next trip
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very clean rooms. Would absolutely recommend staying here
Stayed 7 nights in Feb 2025

8/10 Good

Sie Khui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Feb 2025

10/10 Excellent

billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good
Stayed 4 nights in Feb 2025

10/10 Excellent

Tiffany

Stayed 3 nights in Feb 2025

8/10 Good

Tomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Jan 2025

10/10 Excellent

jaffar

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Anh

Stayed 1 night in Jan 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great staff.

The hotel was very nice and well located near to a train station. The hotel staff that we did interact with were fantastic with great customer service. The only let down was the breakfast buffet which we only went to on the last day. Unfortunately the food wasn't up to much, variety was lacking and there were probably too few staff to manage the hoards.
Stayed 3 nights in Jan 2025

10/10 Excellent

baharudin Suhaila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fresh place to stay for vacation
Stayed 2 nights in Jan 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Stayed for 3 nights and had a great time. Room was adequately sized and very clean. The beds and pillows were very comfortable. Service was always with smiles. Location was great! Lots of restaurants and cafes just a few steps away from the hotel. And a very short stroll into Petaling street. Will definitely stay here again if I visit KL. Thanks!
Stayed 3 nights in Dec 2024