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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property
4-star hotel near Jamek Mosque

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
Meeting facility
Cocktail bar, pool views, open daily
Outdoor pool
Suite, 1 Bedroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Place, Petaling Street Market
    ‪2 min walk‬
  • Place, Central Market
    ‪7 min walk‬
  • Place, Jalan Alor
    ‪17 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.8 out of 10
Exceptional
(42 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

8.6 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Tower

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Tower

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Tower

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Tower

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Kuala Lumpur

City center stay.With a stay at this Golden Triangle hotel, you'll be within half a mile (1 km) of Jamek Mosque and 2 miles (3 km) of Jalan Alor. Butterfly Park and Kuala Lumpur Tower are also within 2 miles (3 km).

What's nearby

  • Petaling Street Market - 2 min walk - 0.2 km
  • Merdeka 118 - 5 min walk - 0.5 km
  • Central Market - 7 min walk - 0.6 km
  • Jalan Alor - 17 min walk - 1.5 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Maharajalela Station - 5 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive

Restaurants

  • ‪Pik Wah Bar & Cafe (碧華) - ‬1 min walk
  • ‪Ho Kow Hainam Kopitiam - ‬1 min walk
  • ‪Jann - ‬1 min walk
  • ‪Quan’s Kitchen - ‬1 min walk
  • ‪源昌隆咖啡店 KAFEI DIAN - ‬1 min walk

About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

4-star hotel near Jamek Mosque
Four Points by Sheraton Kuala Lumpur, Chinatown offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. The business-friendly Four Points by Sheraton Kuala Lumpur, Chinatown also features a garden, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

  • 318 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2019
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with safes and slippers. Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Kuala Lumpur, Chinatown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 407 out of 571 reviews
Rating 8 - Good. 147 out of 571 reviews
Rating 6 - Okay. 13 out of 571 reviews
Rating 4 - Poor. 3 out of 571 reviews
Rating 2 - Terrible. 1 out of 571 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Chinatown, A Great place to stay while in Kuala Lumpur
Stayed 9 nights in Sep 2025

10/10 Excellent

Kum Tho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near tourist area
Stayed 1 night in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid location! Petaling Street is similar to Greenwich in NYC, it’s has the charm of the old and modern vibe. Yes, there are other place in KL with excellent night life but Petaling Street is more for hipsters and night crawlers and bar hopping. Four Points offers luxurious amenities , yummy breakfast and the best part its location, walking distance( crawling distance)to PS 150, Wildflower and lots and lots of street food eateries and excellent restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Zelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for good food!

Love this location! Good food everywhere! This is my 3rd time staying in this hotel. Always book it when I'm in KL.
Stayed 3 nights in Sep 2025

10/10 Excellent

Liah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy Ewe Kiat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Revisiting Petaling street

Shopping and great selection of food and restaurants nearby. Always enjoy walking in and around petaling street. During this occasion half of the Petaling street had completed renovations and proceeding on remaining half. Most stalls are still operating which is good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and most importantly the view from our room was breathtaking. We were able to get extended late check out time which we appreciated and free refill of 4 bottles of water. The only problem was the next door room was noisy (on the last day) so we can’t sleep until past midnight.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jin Mei

Stayed 10 nights in Aug 2025

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend for those visiting KL
Stayed 12 nights in Aug 2025

10/10 Excellent

Oi Sze Iris

Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from all staff from start to finish was excellent. The rooms are well equipped and very clean and the breakfast buffet fantastic. Grab taxis always available promptly, and loads of restaurants in vicinity.
Stayed 11 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was so beautiful and their services is so excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, stayed here before, friendly staff
Stayed 7 nights in Aug 2025

8/10 Good

Meena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

KWEE MENG

Travelled with family
Disliked: Property conditions & facilities
Bed is not comfortable to sleep. The noise insulation from other rooms just too much and unbearable to sleep. Housekeeping also missing towels and cups.
Stayed 3 nights in Jul 2025

8/10 Good

Tong Yan Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

This was my 2nd time staying at this amazing hotel this year. Everything from the brilliant Staff, Location, Breakfast, Swimming Pool is amazing to say the least. The hotel is situated in Chinatown very close to Chinatown market with lots of restaurants to explore and enjoy the food. This will always be my choice of Hotels when staying in Kuala Lumpur.
Stayed 7 nights in Jul 2025

10/10 Excellent

HSING I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in this hotel. Super convenient if your itinerary is abt eating delicious food. Lots of very nice food around. There’s a newly open durian shop right opposite. Within 5 mins walk, u got all the famous must eat shop! The room was comfortable and quiet. We got the facing where we can see merdeka 118 and twin towers! Beautiful. Room is functional, bed is comfortable. Bath amenities are good. Service request is very promptly fulfilled..overall a good stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shabnum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Michelle

I like they provide glass bottled drinking water which you can refill daily free of charge. Beautiful view from my room and convenience location in the city centre. However the bathroom are looking very old and shower water are not draining properly. Mould’s growing on bathroom wall. My pillow and blanket smells like other people body odour.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a fabulous start to our adventure! You're right in the heart of the action. The room was spectacular with high ceilings and a city view. Bed was a dream and pillows even better. Staff were kind and attentive. So many things to do at your door and wonderful food options. Try Wildflowers directly across firm the main door. Infused cocktails and stunning dishes like the prawn ceviche. Breakfast was wonderful. Pasar Seni train, 3 mins walk to take you around the city. Cheap, quick and frequent. You can swap lines at certain stations and access the entire city quickly and cheaper than Grab. Hotel lobby bar has a lovely viewpoint for the city skyline, including Petronas Towers and especially the Merdeka 118. Thank you to the team 🙏
Stayed 2 nights in Jun 2025

10/10 Excellent

Masahiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice location, nice room, great hospitality
Stayed 3 nights in Jun 2025

10/10 Excellent

Kay Yong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Kind as well allowed us late check out. Service prompt asked for razor was delivered immediately. Rooms were super clean with views of merdeka 118 and twin towers. Only that pool was little small. Otherwise the vibes here in Chinatown area is just so chill.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanya

Stayed 6 nights in Jun 2025