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Grand Ion Delemen Hotel

5.0 star property
Family-friendly 5-star hotel near Skytropolis Indoor Theme Park

Choose dates to view prices

Photo gallery for Grand Ion Delemen Hotel

Garden
Suite, 1 Bedroom | Living room
Restaurant
Indoor pool
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Jalan Ion Delemen 1, Genting Highlands, 69000
  • Place, First World Plaza
    ‪4 min drive‬
  • Place, SkyAvenue
    ‪4 min drive‬
  • Place, Skytropolis Indoor Theme Park
    ‪4 min drive‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪78 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Living area

Suite, 3 Bedrooms

  • 126 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Living area

Family Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bunk Bed
  • Free WiFi

View all photos for Suite

Suite | Living area

Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Penthouse

Penthouse | Living area

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Premier Studio Twin

A hotel room with two beds, a desk, a chair, and a view of the city.

Premier Studio Twin

  • Sleeps 2
  • Free WiFi

View all photos for Premier Studio Queen

Coffee/tea maker, electric kettle

Premier Studio Queen

  • Sleeps 2
  • Free WiFi

View all photos for Premier Family Room

A hotel room with a bed, bedside tables, a desk, and a chair.

Premier Family Room

  • Sleeps 4
  • Free WiFi

About the area

Genting Highlands

In shopping district.You'll find First World Plaza and Arena of Stars within 3 miles (5 km) of this hotel. Skytropolis Indoor Theme Park and SkyAvenue are also within 3 miles (5 km).

What's nearby

  • First World Plaza - 4 min drive - 1.9 km
  • SkyAvenue - 4 min drive - 1.9 km
  • Skytropolis Indoor Theme Park - 4 min drive - 1.9 km
  • Snow World - 4 min drive - 1.9 km
  • Genting SkyWorlds Theme Park - 6 min drive - 3.4 km

Getting around

  • Kuala Lumpur Gombak Station - 50 min drive
  • Kuala Lumpur International Airport (KUL) - 116 min drive

Restaurants

  • ‪Hard Rock Cafe Genting Highlands - ‬15 min walk
  • ‪The Majestic Pizza - ‬5 min walk
  • ‪RSC8 Cafeteria & Lounge - ‬11 min drive
  • ‪Kompas Cafe - ‬4 min walk
  • ‪Tavern in the Sky - ‬1 min walk

About this property

Grand Ion Delemen Hotel

Family-friendly 5-star hotel near Skytropolis Indoor Theme Park
Grand Ion Delemen Hotel offers its guests a children's pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business center and 10 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 4896 square feet (455 square meters) and includes conference space. An arcade/game room, tour/ticket assistance, and a garden are also featured at the luxury Grand Ion Delemen Hotel.

This 5-star Genting Highlands hotel is smoke free.

  • 611 guestrooms or units
  • 4896 sq ft of conference space
  • 455 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Grand Ion Delemen Hotel offers 611 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Genting Highlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; MYR 70 for adults and MYR 35 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Rock climbing
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Ion Delemen Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately MYR 70 for adults and MYR 35 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

How close is Grand Ion Delemen Hotel to the airport?

Grand Ion Delemen Hotel is 45.7 mi (87-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Ion Delemen Hotel?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Grand Ion Delemen Hotel on Jun 15, 2026 start from CA $44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Ion Delemen Hotel have an airport shuttle?

Airport shuttle services are not available at Grand Ion Delemen Hotel.

Does Grand Ion Delemen Hotel offer free breakfast?

Free breakfast isn’t provided at Grand Ion Delemen Hotel, but to-go breakfast is offered for a fee of MYR 70 for adults and MYR 35 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Grand Ion Delemen Hotel?

No, there is no casino at this hotel, but Genting Casino (10-min drive) and Genting SkyCasino (12-min drive) are nearby.

What time is check-in at Grand Ion Delemen Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand Ion Delemen Hotel?

Free parking is not available at this hotel.

Does Grand Ion Delemen Hotel have a pool?

Grand Ion Delemen Hotel features an indoor pool and a children's pool.

Does Grand Ion Delemen Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Grand Ion Delemen Hotel have a spa?

There are no spa services available at this hotel.

How close is Grand Ion Delemen Hotel to downtown Genting Highlands?

Grand Ion Delemen Hotel is 0.9 mi away from Genting Highlands.

Grand Ion Delemen Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 151 out of 529 reviews
Rating 8 - Good. 172 out of 529 reviews
Rating 6 - Okay. 88 out of 529 reviews
Rating 4 - Poor. 61 out of 529 reviews
Rating 2 - Terrible. 57 out of 529 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very clean and nice to stay
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Mateus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a single bed, given a twin instead. Asked for a changed and even were asked to contact expedia, but didn’t give any compensation anyway. Towels have black spots, window seal were broken, bathroom smelt like smoking, complicated maze to go to room & reception.
Getting into reception/parking
Towel hand dirty
Shower gel broken/empty
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nice view but need to buck up on overall cleanliness and service.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

ian

Liked: Staff & service, room comfort
Disliked: Cleanliness

Would go back

The hotel needs overall, my friends room head board was dirty and really needed clean , but hotel was brilliant
Stayed 1 night in May 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been staying here every times i come Genting. Is a comfortable hotel room stay n hope as time passes, there will have more 24hr food or late night bar around will be good
Stayed 3 nights in Nov 2022
Verified

2/10 Terrible

JITEN

Property is run down and
Stayed 2 nights in Jul 2025
Verified

8/10 Good

MD HABIBUR

Need more cleaning
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Lesley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay anywhere else

Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Dheeraj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

what a terrible hotel it was- so low on cleanliness and hygiene, staff was terrible and rooms were so dirty
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
Stayed 1 night in Oct 2023
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was good.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Aik Hong

Disliked: Cleanliness, staff & service, property conditions & facilities
The room very sm
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Xiaochuan

Disliked: Amenities, property conditions & facilities
Ok but not good location
Verified

4/10 Poor

Tran

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property need remodel and room is running down and smell badly.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm a returning custer because I like the atmosphere of the environment away from the crowded First World.
Stayed 2 nights in Jun 2022
Verified

4/10 Poor

Michael Alfred

Liked: Staff & service
Disliked: Cleanliness
The room stinks every time I stay here
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Chong

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Unpleasant stay
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

chaw chuen

Disliked: Cleanliness, amenities, property conditions & facilities
Room is not clean Whole bathroom gets wet after a shower even with shower door is closed Walk to parking lot is smelly Staff is unprofessional in explaining details about parking. Had to pay out of pocket in the end due to unclear communication. They purposely hide info about parking validation after leaving the hotel. They didn't show me this info before I park. This is claerly diceiting the customer. I had 2 rooms booked. I specifically requested for 2 rooms on the same floor. They gave me 1 room and said keys for both rooms are in the packet. After i enter my 1st room I only realize they only give me key to 1 room. I had to go back down to the lobby to get the other key. And end up the second room is 16 floors away from the 1st. And this is not a hotel. This is a service apartment. This is clearly false advertising.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

TECK MIN

Liked: Staff & service
Disliked: Cleanliness
we are staying The Yanné, Onsen Hotel 9th floor, building corridor very dusty and room full with dust smell, it make us and kid uncomfortable
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Yong Leng

Liked: Cleanliness, staff & service, amenities
is ok
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Ming En

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst stay ever.

The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Travis

Disliked: Staff & service
Not the greatest, not the worst. A bit pricey for what it is. Room booked for 4 people, could not get more than 3 towels, due to “hotel policy”.
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

mukilan

Disliked: Cleanliness, staff & service, property conditions & facilities
Heater not working, WiFi not working, soaps not available , total waste of money
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Habibur

Disliked: Staff & service, amenities
The smell from the toilet was horrible. You need to fix this asap before you rent it to others .
Stayed 2 nights in Apr 2025