Mandarin Oriental, Kuala Lumpur

5.0 star property
Family-friendly 5-star hotel near Pavilion Kuala Lumpur

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Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, sun loungers
Creator video
Espresso maker, coffee/tea maker, electric kettle
Royal Suite King Bed
Royal Suite King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Petronas Twin Towers
    ‪3 min walk‬
  • Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Kuala Lumpur Tower
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

Club Room, 1 King Bed, Park View (Executive)

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Room, Park View

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe City View Room Twin

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Royal Suite King Bed

  • 41 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • 152 sq m
  • City view
  • Sleeps 7
  • 2 Twin Beds and 1 King Bed

Deluxe City View Room King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Room, 2 Single Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, Multiple Beds

  • 320 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Mandarin, Room, 1 King Bed

  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Twin Towers Suite King)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Suite, 2 Bedrooms (Park Suite King)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Suite, 1 King Bed (Park)

  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

  • 165 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Towers View Room King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Club Deluxe, Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Park View Room Twin

  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Room, Connecting Rooms, Park View (King Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Room, Connecting Rooms (Twin Towers View, King Bed)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Room, 2 Single Beds (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kuala Lumpur

Heart of Kuala Lumpur.Within a 15-minute walk of this Kuala Lumpur City Centre hotel, you'll find Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Petaling Street are also within 2 miles (3 km).

What's nearby

  • Suria KLCC Shopping Centre - 2 min walk - 0.2 km
  • Petronas Twin Towers - 3 min walk - 0.3 km
  • KLCC Park - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Eight Ounce Coffee - ‬5 min walk
  • ‪Serai - ‬3 min walk
  • ‪Genki Sushi - ‬5 min walk
  • ‪Marini's On 57 - ‬4 min walk
  • ‪Kyo KL - ‬2 min walk

About this property

Mandarin Oriental, Kuala Lumpur

Family-friendly 5-star hotel near Pavilion Kuala Lumpur
Mandarin Oriental, Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a hot tub, and a fitness center are also featured at the luxury Mandarin Oriental, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 629 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 58.80 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 113.4 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 58.80 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1003 reviews
Rating 8 - Good. 160 out of 1003 reviews
Rating 6 - Okay. 38 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

tak on

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location next to the Suria shopping centre and water fountain. Beautiful hotel with excellent service and staff - great views from our room of the Petronas twin towers. Wonderful stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Ellen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in KL

Amazing place!
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Stayed 3 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, helpful friendly staff, wonderful breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacob

Stayed 2 nights in Mar 2025

10/10 Excellent

Julio

Stayed 2 nights in Feb 2025

10/10 Excellent

Fionn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent luxury hotel in the heart of KL

The mandarin oriental KL lived up to the standard and brand of luxury hotel. Attention to detail and 5 star service were unmatched during our stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alex, Tierra Verde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable by American Standards.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel service exceptional Room brilliant with a perfect view of the Petrona towers. Pool and spa area well maintained the staff helpful attended to every whim
Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older property but perfect if you like being in CBD, connected to upscale mall. Nice pool. nice gym. Would recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosa, las vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. We would definitely stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Piyatida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so warm welcoming, the view was incredible and stunning
Stayed 1 night in Feb 2025

10/10 Excellent

Joe, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool attendant and service was excellent, very well mannered and helpful individual
Stayed 3 nights in Feb 2025

10/10 Excellent

Terry

Stayed 5 nights in Feb 2025

10/10 Excellent

kristofer, kailua kona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nope
Stayed 14 nights in Jan 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thr only place to stay in KL

Have been staying at MO Kuala Lumpur for 25 years and I highly recommend it. There are many newer hotels in the city but please ignore the exterior look and stay here. If you can, book a club room. Well worth it and maybe book an airport car from that hotel and be treated like a prince or princess from the moment you arrive at KLIA
Stayed 3 nights in Feb 2025

10/10 Excellent

Ben

Stayed 3 nights in Feb 2025

10/10 Excellent

Cornelius, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
The Mandarin Oriental is a beautiful hotel that is perfectly located in the City Center district. The staff was extraordinarily professional and kind. What made my stay even better was all the front doormen. I want to especially acknowledge Alam and the morning doormen. He was kind and made us feel welcome beyond our expectations. Malaysia is a beautiful country & the Mandarin Oriental reflect its beauty .
Stayed 4 nights in Feb 2025

10/10 Excellent

abdur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Emanur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025