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Cross Hotel Kyoto

3.5 star property
3.5-star hotel near Kawaramachi Street

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Photo gallery for Cross Hotel Kyoto

Exterior detail
Lobby sitting area
Breakfast and lunch served, Mediterranean cuisine
[NON SMOKING] Japanese Suite
[NON SMOKING] Japanese Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room Plus

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Kyoto

Heart of Kyoto.Within a 10-minute walk of this Downtown Kyoto hotel, you'll find Kawaramachi Street and Shijo Street. Also, Nishiki Market is within half a mile (1 km) and Kyoto Imperial Palace is within 2 miles (3 km).

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 km
  • Pontocho Alley - 1 min walk - 0.2 km
  • Gion Shirakawa Area - 4 min walk - 0.4 km
  • Shijo Street - 5 min walk - 0.4 km
  • Nishiki Market - 6 min walk - 0.5 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 65 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪焼肉処竜宝 - ‬1 min walk

About this property

Cross Hotel Kyoto

3.5-star hotel near Kawaramachi Street
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 301 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Front of property
Nohga Hotel Kiyomizu Kyoto
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 1,677 reviews
The price is CA $161
CA $178 total
Mar 9 - Mar 10
Nohga Hotel Kiyomizu Kyoto

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

How close is Cross Hotel Kyoto to the airport?

Cross Hotel Kyoto is 28.8 mi (65-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at Cross Hotel Kyoto?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on Mar 8, 2026 start from CA $159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cross Hotel Kyoto have an airport shuttle?

Airport shuttle services are not available at Cross Hotel Kyoto.

Does Cross Hotel Kyoto offer free breakfast?

Free breakfast isn’t provided at Cross Hotel Kyoto, but buffet breakfast is offered for a fee of JPY 3300 per person. It's available every day from 7 AM to 10 AM.

Is there a casino at Cross Hotel Kyoto?

No, there is no casino at this hotel.

What time is check-in at Cross Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Cross Hotel Kyoto?

Free parking is not available at this hotel.

Does Cross Hotel Kyoto have a pool?

Cross Hotel Kyoto does not have a pool.

Does Cross Hotel Kyoto have a restaurant?

Cross Hotel Kyoto is home to KIHARU Brasserie, which features Mediterranean cuisine.

Does Cross Hotel Kyoto have a spa?

There are no spa services available at this hotel.

How close is Cross Hotel Kyoto to downtown Kyoto?

Cross Hotel Kyoto is 0.3 mi away from Kyoto.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1709 out of 2039 reviews
Rating 8 - Good. 257 out of 2039 reviews
Rating 6 - Okay. 49 out of 2039 reviews
Rating 4 - Poor. 10 out of 2039 reviews
Rating 2 - Terrible. 14 out of 2039 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, amenities
Clean and neat room. Pretty good size room. Location is perfect distance within lot of attractions around the gion area.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ross, Moncton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. We really enjoyed our time here. The staff was extremely efficient, knowledgeable and very friendly. Our room was very comfortable and clean. My wife LOVED the room. We ate our breakfasts and a couple of lunches in the attached restaurant (the Kiharu Brasserie). The food was amazing! So much variety, freshness and delicious. The staff was very attentive and friendly. I’ve never left a review before but I had to leave one for this property. I wouldn’t hesitate to recommend this hotel and restaurant to anyone!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mouhammad

Stayed 1 night in Dec 2025

10/10 Excellent

Hasib

Liked: Cleanliness, amenities, property conditions & facilities
Close to the all amneities and transit. The hotel staff are very attentive and nice. The rooms are clean and spacious.
Stayed 3 nights in Dec 2025

10/10 Excellent

Franklin, Garland

Liked: Cleanliness, amenities, property conditions & facilities
Food was great.
Stayed 3 nights in Nov 2025

6/10 Okay

Sanam

Liked: Cleanliness
The check in process was through a self check in versus a computer, they had someone who was helping but she barely spoke english so the process took longer then necessary if I had to just done it myself. Also for a higher priced hotel not having a reception check in was weird. The wifi in this place is abysmal. We had a really hard to time searching anything and had to be on our portable wifi most of our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Truong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room exceeded expectations in the best way, large, open, and tastefully decorated. The staff were quick and efficient, and the hotel’s location is unbeatable, central to everything you’d want to see in Kyoto. We’ll definitely book this hotel again on our next visit to Kyoto.
Stayed 3 nights in Dec 2025

8/10 Good

Patrick Brian

Stayed 4 nights in Nov 2025

10/10 Excellent

Alexandra, Miami Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and service. Staff is friendly and attentive. Breakfast is outstanding. Highly recommended it.
Stayed 2 nights in Nov 2025

10/10 Excellent

francesca

Stayed 5 nights in Nov 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an incredible stay at the Cross Hotel Kyoto. We had the Deluxe Corner King Room which was very spacious and had a wonderful view across the valley. Location was great, breakfast was delicious (lots of options), and the hotel was great.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Wen Shann

Stayed 4 nights in Nov 2025

10/10 Excellent

Yuliia

Liked: Cleanliness, amenities, property conditions & facilities
Great location and good sized rooms! Very helpful staff as well.
Stayed 3 nights in Nov 2025

8/10 Good

Kaitlin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful lobby and rooms, enjoyed the complimentary coffee/tea and bathroom amenities. Just a little bit loud in the hallway from our room.
Stayed 1 night in Nov 2025

10/10 Excellent

Jian Jing

Liked: Cleanliness, staff & service, amenities
Great location, close to subways and bus stops with numerous restaurants within walking distance. Excellent breakfast with many choices. Very friendly staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Liza, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The Japanese suite was amazing. One of my favorite hotels in Japan.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hollis

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, beautiful spacious rooms, great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Hun Pin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our recent stay at Cross Hotel Kyoto. Our room was roomy for two, very clean and very quiet. However, the convenient power sockets located on the bed's headboard got in the way of the pillows when you have your device's charger plugged in. The hotel location was perfect with Sanjo Meitengai just across the street and plenty of shops and restaurants within steps of the hotel. Amenities were great and the staff were happy to provide anything else that was needed. We enjoyed the breakfast, although my wife wished there were more Japanese options, especially dashi for the rice. The staff at Cross Hotel Kyoto were exceptional. I would like to mention Haruna, who very graciously handled my requests to simultaneous refund remaining nights for a shortened stay and at the same time, we needed to stay an extra night due to our outbound flight delay. After this experience, we are very likely to choose the Cross Hotel again the next time we visit Kyoto.すべてに感謝します!
Stayed 6 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was extremely professional and the hotel itself was lovely. The restaurant next door had a rude gentleman that was managing the door/reservations. Otherwise, I loved the hotel and will definitely book this hotel again when I return!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean room, beautiful facility with waterfall at entrance, friendly and professional staff, excellent laundry facilities, great location…would definitely stay here again!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Ting, Syosset

Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Location, great hotel. Location is ideal to make as homemade and explore Gion and all of Kyoto. 15-20 minute bus ride from Kyoto station.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, clean hotel, helpful staff. Great walkable location. Staff very attentive, hard working, super helpful.
Stayed 4 nights in Nov 2025