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Hotel Okura Kyoto

4.5 star property
Family-friendly 4.5-star hotel near Kawaramachi Street

Choose dates to view prices

Photo gallery for Hotel Okura Kyoto

Exterior
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby
Suite Room, Non Smoking
Suite Room, Non Smoking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
537-4 Ichinofunairicho, Kawaramachi-dori, Nakagyo-ku, Kyoto, Kyoto, 604-0924
  • Pontocho Alley
    ‪5 min walk‬
  • Nishiki Market
    ‪10 min walk‬
  • Nijō Castle
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪46 min drive‬

Room options

View all photos for Deluxe Twin Room, Non Smoking, Corner

1 bedroom, premium bedding, down comforters, minibar

Deluxe Twin Room, Non Smoking, Corner

  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Double Room, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Single Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Small Double Room, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Small Double Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking, City View

1 bedroom, premium bedding, down comforters, minibar

Superior Twin Room, Non Smoking, City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Deluxe Double Room, Non-Smoking

Corner Deluxe Double Room, Non-Smoking

Corner Deluxe Double Room, Non-Smoking

  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking, River View

1 bedroom, premium bedding, down comforters, minibar

Superior Twin Room, Non Smoking, River View

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Standard Twin Room, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Standard Double Room, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Room, Non Smoking

Suite Room, Non Smoking

Suite Room, Non Smoking

  • 67 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the area

Kyoto

Heart of Kyoto.Within a 10-minute walk of this Downtown Kyoto hotel, you'll find Kawaramachi Street and Pontocho Alley. Also, Nishiki Market is within half a mile (1 km) and Kiyomizu Temple is within 2 miles (3 km).

What's nearby

  • Pontocho Alley - 5 min walk - 0.4 km
  • Nishiki Market - 10 min walk - 0.9 km
  • Nijō Castle - 3 min drive - 2.2 km
  • Kyoto University - 3 min drive - 2.9 km
  • Kiyomizu Temple - 4 min drive - 2.3 km

Getting around

  • Shiyakusho-mae Station - 1 min walk
  • Sanjo Station - 7 min walk
  • Itami Airport (ITM) - 57 min drive

Restaurants

  • ‪Holly's cafe 本能寺会館店 - ‬2 min walk
  • ‪入舟 - ‬1 min walk
  • ‪有喜屋京都ホテルオークラ店 - ‬2 min walk
  • ‪とんかつ甘辛カレー Coltrane - ‬3 min walk
  • ‪Cafe Lec Court - ‬1 min walk

About this property

Hotel Okura Kyoto

Family-friendly 4.5-star hotel near Kawaramachi Street
There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and limo/town car service.

WiFi and wired Internet are free in public spaces. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury Hotel Okura Kyoto. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

  • 320 guestrooms or units
  • 17 levels
  • 5 dining venues
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Okura Kyoto offers 320 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Japanese

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Exterior detail

Cross Hotel Kyoto

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  • Restaurant
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,800 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3800 per person
  • Pool fee: JPY 3300

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

The optional pool fee is charged per person, per entrance to the pool area.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kyoto Okura
Hotel Okura Kyoto
Kyoto Hotel Okura
Kyoto Okura
Kyoto Okura Hotel
Okura Hotel Kyoto
Okura Kyoto
Okura Kyoto Hotel
Kyoto Hotel Okura
Hotel Okura Kyoto Hotel
Hotel Okura Kyoto Kyoto
Hotel Okura Kyoto Hotel Kyoto

Hotel Okura Kyoto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 732 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 31 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yoshiko

Stayed 2 nights in Mar 2025

10/10 Excellent

Glen

Stayed 3 nights in Mar 2025

10/10 Excellent

Kathleen

Stayed 7 nights in Mar 2025

10/10 Excellent

Umi

Stayed 2 nights in Feb 2025

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff!

Hotel staff was attentive and informative, especially Rei Bamba, the Chief Concierge. She walk us through all the places/resturants we wanted to visit with utmost accuracy and care!
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Blair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect. Large. Excellent bathroom. Good view. Quiet. Excellent service at front desk and concierge helped with many questions.. Design details were exceptional and added to luxurious feeling. Everything except absence of coffee shop was perfect.
Stayed 4 nights in Feb 2025

10/10 Excellent

cole

Stayed 3 nights in Feb 2025

2/10 Terrible

Anastasia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a 3 star hotel, the property is very very outdated with musty smell in the rooms. Not a great value for the money, in my opinion. I wouldn’t recommend this hotel, the lobby looks grand and expensive, but the rooms are not clean and are run down. Location is very good. Gym is not free, which is very unusual. Service is fine.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Excellent hotel with spacious rooms. Beds were a little hard. Everything else was excellent.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at the Okura, spacious, comfortable, well-appointed room with nice river view, excellent staff, delicious food, best location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent--and very good value if booked far ahead

Our check-in was tremendous: the woman there was so efficient, gracious and kind and her English was perfect. All Japanese hotels maintain a high standard, but the Okura is in a category all its own. And the room is comfortable, and graced with a lovely view.
Stayed 1 night in Dec 2024

10/10 Excellent

Cintra, Seattle

Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended in every way

Room on 14th floor was very spacious and clean. Bathroom and shower excellent. Breakfast buffet was amazing. The property is near various small restaurants and Lawson supermarket. Handy cafe-restaurant on ground floor, always very crowded at lunch time.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is near nishiki market and walking distance to all tourist area. The staff is very friendly and hotel is clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Clean rooms. Very helpful and friendly staff. Shuttle bus to and from Kyoto train station. Easy access to tourist attractions.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rita

Travelled with family
The staff were extremely helpful, especially the concierge. We could walk to the huge public market in just a few minutes.
Stayed 7 nights in Oct 2024

10/10 Excellent

Lisbet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️
Stayed 3 nights in Oct 2024

10/10 Excellent

robert, toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Oct 2024

8/10 Good

Cheryl

Stayed 2 nights in Oct 2024

10/10 Excellent

Jo Ann, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In downtown, close to Kama River walk, restaurants, shops and museums. The room was very comfortable and ample. Loved it
Stayed 4 nights in Oct 2024

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service is always provided for thinking of customer needs and assistance.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Beautiful hotel. Great staff
Stayed 3 nights in Oct 2024