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Hotel Los Lagos Spa & Resort

Property class: 3.5
Family-friendly 3.5-star hotel near Arenal Volcano

Choose dates to view prices

Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Deluxe Room
Breakfast, lunch, dinner served; international cuisine
Aerial view
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Paradise Hot Springs
    ‪13 min walk‬
  • Place, Baldi Hot Springs
    ‪16 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬

Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(130 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(48 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

About the area

La Fortuna

In La Fortuna .With a stay at this La Fortuna hotel, you'll be steps from Los Lagos Hot Springs and within a 15-minute walk of Baldi Hot Springs. Also, Paradise Hot Springs is within half a mile (1 km) and Kalambu Hot Springs is within 2 miles (3 km).

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Paradise Hot Springs - 13 min walk - 1.1 km
  • Kalambu Hot Springs - 13 min walk - 1.1 km
  • Termales Los Laureles - 14 min walk - 1.3 km
  • Baldi Hot Springs - 16 min walk - 1.4 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 164 min drive

Restaurants

  • ‪Virgita Ristorante - ‬14 min walk
  • ‪Coffee Time - ‬3 min drive
  • ‪Soda La Palma - ‬5 min drive
  • ‪Restaurante Las Palmas - ‬1 min walk
  • ‪Lemnos Wetbar - ‬1 min walk

About this property

Hotel Los Lagos Spa & Resort

Family-friendly 3.5-star hotel near Arenal Volcano
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

  • 96 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

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includes taxes & fees
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Property amenities

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1112 out of 1395 reviews
Rating 8 - Good. 193 out of 1395 reviews
Rating 6 - Okay. 47 out of 1395 reviews
Rating 4 - Poor. 29 out of 1395 reviews
Rating 2 - Terrible. 14 out of 1395 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

CHRISTIAN

Stayed 3 nights in Feb 2026

4/10 Poor

Fahad

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was old and dated, though it did have a beautiful mountain view. Unfortunately, the staff seemed worn out and disengaged, and service felt indifferent throughout the stay. The resort did not feel like an authentic Costa Rica experience—more of a tourist trap with overpriced food and souvenirs. In contrast, Chachagua Rainforest Hotel was outstanding, offering genuine Costa Rican culture and excellent, welcoming staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Great "bang for your buck"! We were so happy with our big room, nice and clean. We spent one night but had two full days in the hot springs. The breakfast was delicious and the views to the volcano were stunning. We were very pleasantly surprised and would definitely stay again!
Stayed 1 night in Jan 2026

10/10 Excellent

nan

Stayed 2 nights in Dec 2025

10/10 Excellent

lisa

Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. Breakfast was great. Hot springs were a bit busy during the day but at night were perfect.
Stayed 1 night in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Zygmunt

Stayed 3 nights in Nov 2025

8/10 Good

John

Stayed 4 nights in Dec 2025

10/10 Excellent

Michael, Grand Blanc

Liked: Cleanliness
Very nice room. Downtown is not nice. Better areas to stay in San Jose but hotel is nice and staff great
Stayed 2 nights in Dec 2025

10/10 Excellent

Trisha

Stayed 3 nights in Dec 2025

10/10 Excellent

Rachael

Stayed 2 nights in Dec 2025

6/10 Okay

Faiyaz

Stayed 1 night in Dec 2025

10/10 Excellent

Weihua

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very spacious and clean. The garden is gorgious. We saw more birds very closely than the tour. The foods in the restaurant are tasty with reasonable prices. The only improvement is to have more electricity outlests in the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Muralidhar

Liked: Cleanliness, amenities, property conditions & facilities
Room was really awesome with nice accessible showers. Very clean and resort was wonderful
Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property location is amazing ! Very Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

David, High Point

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is really nice, hot springs, mirador (sight seeing) has amazing views. Overall great stay, would definately stay there again
Stayed 1 night in Dec 2025

10/10 Excellent

Rigoberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are thing were pool are very crowded.
Stayed 1 night in Dec 2025

10/10 Excellent

Sidharta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pools and bars. Very nice overall property. Great location. I wish I could stay there longer.
Stayed 1 night in Dec 2025

10/10 Excellent

Shweta

Stayed 1 night in Dec 2025

10/10 Excellent

Brandi

Stayed 9 nights in Nov 2025

10/10 Excellent

Egbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very good. Staff awesome, breakfast was good. My family enjoyed our stay at the resort. Wish we had booked extra days
Stayed 1 night in Dec 2025

2/10 Terrible

jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor condition- poor staff. No hit water. Will never stay again and will not reccomendppl.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, toilet drains slow. Staff was courteous, but did not replenish our coffee. Wish AC would face a different direction which was facing the bed, it’s very uncomfortable to have the cold air blow straight on me, and cannot leave off during hot days. Breakfast was ok, not very many choices.
Stayed 3 nights in Dec 2025

8/10 Good

David, Salt Lake City

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was comfortable, but dated. Resort and pools are fantastic.
Stayed 2 nights in Dec 2025