6/10 Okay
Grace, Tustin
Mar 22, 2025
first of all, service was great. but, when i got to my room it was dirty. it had a lot of pet hair all over the place especially the couch. Somehow, Samantha the front desk called to find out how i was doing and i told her about it. she looked at the room i booked and for some reason was a room for people with pets. she accommodated me and gave me another room. thank you.The new room was ok. i do like that the room and sitting area had separate areas. the furniture and the some pillows looked worn though. zippers on the decorative pillow was broken. complimentary breakfast was ok. fridge wasn’t working but i didn’t complain about it. breakfast was where i have never been to one where i had to give a ticket or let them know my room number and name to eat breakfast or provide a ticket to eat given at check in. i also am used to serving myself at this place they serve you. lady who oversaw everything was kinda creepy. i’m sure she was nice but made me and my family uncomfortable. walls are definitely thin you hear a lot. parking was great. no problems there. finding area to eat around was convenient and close. overall, they were ok but could focus on replacing some things. thanks for the short stay.
Grace
Stayed 2 nights in Mar 2025