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Candlewood Suites - Lancaster West by IHG

2.5 star property
Hotel near Dutch Apple Dinner Theatre in Lancaster

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Photo gallery for Candlewood Suites - Lancaster West by IHG

Suite, 1 King Bed, Accessible (Communications) | Private kitchen
Interior
Fitness facility
Exterior
Studio Suite, 1 King Bed, Accessible (Communications) | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
100 South Tree Drive, Lancaster, PA, 17603
  • Place, Dutch Apple Dinner Theatre
    ‪14 min walk‬
  • Place, Leisure Bowling & Golfing Center
    ‪1 min drive‬
  • Place, Dutch Wonderland
    ‪18 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Lancaster

Near the airport.Stay at this Lancaster hotel and you'll be within 2 miles (3 km) of Dutch Apple Dinner Theatre and 6 miles (10 km) of Millersville University. Lancaster Marriott at Penn Square and Franklin & Marshall College are also within 6 miles (10 km).

What's nearby

  • Dutch Apple Dinner Theatre - 14 min walk - 1.2 km
  • Leisure Bowling & Golfing Center - 1 min drive - 1.8 km
  • Franklin & Marshall College - 9 min drive - 9.1 km
  • Lancaster Marriott at Penn Square - 14 min drive - 9.9 km
  • Dutch Wonderland - 18 min drive - 21.7 km

Getting around

  • Lancaster Station - 14 min drive
  • Lancaster, PA (LNS) - 23 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪New Town Food and Spirits - ‬17 min walk
  • ‪Centerville Diner - ‬10 min walk

About this property

Candlewood Suites - Lancaster West by IHG

Hotel near Dutch Apple Dinner Theatre in Lancaster
Candlewood Suites - Lancaster West by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites - Lancaster West by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Lancaster hotel.

  • 85 guestrooms or units
  • 4 levels
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Candlewood Suites - Lancaster West by IHG offers 85 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites Lancaster West by IHG
Candlewood Suites Lancaster West an IHG Hotel
Candlewood Suites - Lancaster West by IHG Hotel
Candlewood Suites - Lancaster West by IHG Lancaster
Candlewood Suites - Lancaster West by IHG Hotel Lancaster

Candlewood Suites - Lancaster West, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 878 reviews
Rating 8 - Good. 199 out of 878 reviews
Rating 6 - Okay. 103 out of 878 reviews
Rating 4 - Poor. 56 out of 878 reviews
Rating 2 - Terrible. 69 out of 878 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Kitchen was great with a full sized fridge and freezer. Overall good experience . Room was a bit hard to control temperature wise but otherwise comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. The towel rod in the bathroom was missing.
Stayed 3 nights in Nov 2025

10/10 Excellent

Connie

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2025

8/10 Good

Melissa

Stayed 1 night in Oct 2025

4/10 Poor

Catherine

Disliked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My time at Candlewood Suite.

It was a good place to stay.
Stayed 3 nights in Oct 2025

6/10 Okay

Ruby

Stayed 1 night in Oct 2025

6/10 Okay

Julianna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms need a lot of cosmetic help. Paint peeling you can see where doors have banged into other doors, bathtub needs repair it has places where pieces came off. If the rooms would be upgraded cosmetically wise it would have been nice. Parking was fine. Staff was nice, however we called the front desk a few times and they wouldn’t answer so we would have to go downstairs.
Stayed 5 nights in Oct 2025

8/10 Good

Karen

Travelled with family
Liked: Staff & service
there was indoor pool listed whe they didnt have one. I need help getting back into my room early in the morning amd we coulmt fidn the 3rd shift front desk persom for over a hour, no signs or prices on the item in there market. not enought towels for how many people where listed to stay in the room. nect to my hightstand , as side of the bed there were chips on the floor. there was leak behind the toilet ehich was not fixed the whole weekend we stayed, 2 nights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. No pool though.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Overall good stay
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service
The front desk were great. Kathy was wonderful. She knew us by name as soon as we walked in. She remembered us from our past trips. The property is going down hill. Much needed repairs. The door to get into our room was not working properly. The refrigerator was making all sorts of noises was hard to sleep. There was one spoon in the room. Shower curtain was too short and water went over the floor. These little things may seem like nothing to complain about but when you pay money to stay it means a lot.
Stayed 2 nights in Oct 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen met our needs
Stayed 3 nights in Oct 2025

6/10 Okay

Angel Luis

Stayed 9 nights in Oct 2025

8/10 Good

Ellen

Travelled with family
Set up was fine in the kitchen area, but the overhead lighting was quite dim.
Stayed 4 nights in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Had a great experience at the candlewoods Suites.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the area. Clean and nice staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ximin

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Comfortable bedding.
Stayed 2 nights in Sep 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service
It was clean. Staff was friendly. The laundry room was also clean. Swimming Pool area needs alot of attention. The chairs were broken. All of the air ducts are all rusty and coming a part. In the room the lock fell off in my hand and the door was sticking to threshold, making a loud noise! The deadbolt didn't work. If these things were fixed it. I would rank the perfect stay!
Stayed 6 nights in Sep 2025

10/10 Excellent

Loyal

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
fine tuning property, employes need to dress properly (professional look ).
Stayed 1 night in Sep 2025

8/10 Good

Deirdra

Travelled with family
Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

emily

Stayed 2 nights in Aug 2025