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Holiday Inn Lancaster by IHG

4.0 star property
Enjoy the spa at this 4-star Lancaster hotel

Choose dates to view prices

Photo gallery for Holiday Inn Lancaster by IHG

Spa
Fitness facility
Daily English breakfast for a fee
Exterior
Indoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Explore the area

View in a map
Caton Road, Lancaster, England, LA1 3RA
  • Place, Lune Aqueduct
    ‪10 min walk‬
  • Place, The Centre at Halton
    ‪3 min drive‬
  • Place, Lancaster University
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.6 out of 10
Excellent
(44 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(23 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(29 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the area

Lancaster

On riverwalk.You'll find Lune Aqueduct and The Centre at Halton within 2 miles (3 km) of this hotel. Grand Theater and St John's Historic Church are also within 2 miles (3 km).

What's nearby

  • Lune Aqueduct - 10 min walk - 0.9 km
  • The Centre at Halton - 3 min drive - 2.7 km
  • Lancaster University - 8 min drive - 8.6 km
  • Lancaster Castle - 8 min drive - 3.3 km
  • Lake Windermere - 40 min drive - 55.7 km

Getting around

  • Bare Lane Station - 9 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Stonewell Tap - ‬4 min drive
  • ‪The Gregson Centre - ‬5 min drive
  • ‪Cottams Field Brewers Fayre - ‬3 min walk
  • ‪The Bobbin - ‬4 min drive

About this property

Holiday Inn Lancaster by IHG

Enjoy the spa at this 4-star Lancaster hotel
Holiday Inn Lancaster by IHG offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 215 square feet (20 square meters) and includes a conference center. A children's pool, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Lancaster by IHG. Free self parking is available.

This 4-star Lancaster hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Lancaster by IHG offers 156 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Similar properties

Front of property
Thurnham Hall Resort
Lancaster
  • Pool
  • Hot tub
  • Kitchen
  • Parking included
4.6 out of 5, Wonderful, 1,141 reviews
The price is CA $165
CA $198 total
includes taxes & fees
May 31 - Jun 1
Thurnham Hall Resort

Property amenities

Family friendly

  • Children's pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

Does Holiday Inn Lancaster by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Lancaster by IHG.

How much does it cost to stay at Holiday Inn Lancaster by IHG?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Lancaster by IHG on May 31, 2026 start from CA $99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How close is Holiday Inn Lancaster by IHG to the beach?

This hotel is 5.2 mi (13-min drive) from Morecambe Beach and 7.6 mi (15-min drive) from Half Moon Bay. Don't forget your sunscreen!

Does Holiday Inn Lancaster by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Lancaster by IHG, but English breakfast is offered for a fee of GBP 16.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Holiday Inn Lancaster by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Lancaster by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Lancaster by IHG?

This hotel offers free self parking.

Does Holiday Inn Lancaster by IHG have a pool?

Holiday Inn Lancaster by IHG features a children's pool.

Does Holiday Inn Lancaster by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Lancaster by IHG have a spa?

Yes, this hotel has a spa.

How close is Holiday Inn Lancaster by IHG to downtown Lancaster?

Holiday Inn Lancaster by IHG is 1.8 mi away from Lancaster.

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1004 reviews
Rating 8 - Good. 315 out of 1004 reviews
Rating 6 - Okay. 152 out of 1004 reviews
Rating 4 - Poor. 85 out of 1004 reviews
Rating 2 - Terrible. 63 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Sophie

Stayed 1 night in Jan 2026

10/10 Excellent

Arthur

Liked: Cleanliness, amenities
Disliked: Staff & service
Great room, not so good customer service on arrival at check in.
Stayed 1 night in Feb 2026

2/10 Terrible

E T

Disliked: Cleanliness, staff & service, amenities
Bathroom was disgusting,tooth paste stains,coffee stains on the side green mold in the shower.Paid for a family room got 2 single beds,tv didn’t work properly.Never again.
Stayed 2 nights in Feb 2026

6/10 Okay

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Good leisure facilities. Bar area not very comfortable
Stayed 1 night in Feb 2026

10/10 Excellent

Helen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Staff, staff, STAFF! Really make this a welcoming and efficient place to stay
Stayed 1 night in Feb 2026

10/10 Excellent

Mr Anthony David

Liked: Cleanliness, staff & service, amenities
Amazing hotel with great spa facilities, friendly and attentive staff. The room was spacious enough for two adults and two children plus one dog. We ate an evening meal in the restaurant as we were on a dinner but in breakfast wait the staff again were great with brilliant gluten-free options on the menu.
Stayed 1 night in Feb 2026

10/10 Excellent

Alistair

Stayed 1 night in Feb 2026

8/10 Good

Keith

Stayed 1 night in Nov 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Stivan

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 6 nights in Feb 2026

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Yes I managed to get into the hotel room at about 10 am and had a swim in the morning the food is very good and all the staff are very friendly and helpful
Stayed 1 night in Feb 2026

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable room, great breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2026

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, amenities
Hotel was grubby, room hadn't been cleaned properly, pool changing area was dirty.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2025

8/10 Good

FIONA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needed more tea, sugar and milk in room.
Stayed 2 nights in Jan 2026

8/10 Good

Will

Stayed 1 night in Dec 2025

6/10 Okay

Mel

Liked: Cleanliness
Disliked: Room comfort
1st time we were disappointed with a stay at HI. Room only had 1 mug and towel on arrival, stingy with the milks (only 4 so = 2 cups tea only) Our stay was over Christmas, it was frosty outside but room heating not working. Reception gave us plug-in heater. Day 2 no teabags given, dirty mugs not changed and empty bin left in middle of floor with no liner - had to ask reception. No towels in gym/pool entire stay - had to use from room but nowhere to dry them so damp for later on. Pool. changing area not cleaned - kitkat wrapper by jacuzzi for days, bottle tops in corner of showers not removed whole stay. Breakfast room clutttered - coffee m/c in narrowest area, no water boiler and hot water from coffee m/c tastes funny for tea, plus milk no where near the tea-point. Cereals by hot-dring area, but no nearby milk. No cloths on handles of hot dish-lids, lovely hot plates, but no napkins to allow you to hold them; cold meats not topped up and selection offered reduced as stay progressed. Tables too close together so one couple being 'nudged' as people squeezed past. Music in reception early mornings way too loud, same during breakfast and evenings. The football table meant eating breakfast with loud clacking of the game throughout, and kids screaming as they scored. The hotel has good potential and is in a good location, but seems to be lacking in leadership and supervision of what should be 'routine' tasks for housekeeping.
Stayed 4 nights in Dec 2025

8/10 Good

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Ali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2026

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t expect much when I booked, I wasn’t surprised in any way. A budget hotel (not really at budget prices though) that will you’ll forget you ever stayed at in no time at all.
Had to get the bedsheet changed as the current one was covered in dirty footprints
Stayed 1 night in Dec 2025

8/10 Good

Pasquale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great apart from the room temperature which was freezing cold. No matter what temperature you set the room thermostat to it did not work. Spent a very cold night should have reported it but it didn’t
Stayed 1 night in Jan 2026

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
Lovely clean hotel cannot fault it and reception staff super friendly and accommodating would highly recommend this hotel which is booked for two nights not just one
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was enormous and staff were very friendly and helpful. Unfortunately, the wedding I was attending was marred by extensive gaps between the various stages. Still managed to have a good time in the end.
Stayed 2 nights in Jan 2026

8/10 Good

Aaron

Stayed 3 nights in Dec 2025