4/10 Poor
Molly H.
Sep 1, 2025
requested to have temp in the house lowered. Never happened. For 3 days no air. Thermostat didnt work. I texted Heath and was instructed to turn the knob on thermostat, nothing, it never lit up and was told the service team should be fixing the problem because he said it was malfunctioned. I texted again. It was hot upstairs.Disappointed in that i was ignored.The doors on laundry area was falling off.I would not have been so upset if the air had been addressed and fixed.The place needs an update and thoroughly cleaned.
Molly H.
Stayed 3 nights in Aug 2025