No microwave. No refrigerator. Dirty linen. No ironing board or iron. No place to hang up clothes. No lamp bedside. Ridiculous bright light bar for main lighting.
I paid for a particular room. The front desk guy (who also admitted to be part owner in the place) asked if I would accept another room because he was sold out. I told him sure since I am by myself. He gave me the absolute dregs. This room should never have been rented. Poor maintenance. My photos tell the tale. I called him to ask if all of his rooms were like this. He said no. Ugh. Do not stay here.
Comfortable, Great Value for the Price. One big complaint is that the shower (at least in Room 202) was very slippery. This is a safety problem. This hotel had the hottest water I've ever felt. Water in the shower would suddenly get very hot. You'd lean forward to adjust the temperature and your feet would slide out from under you. The shower needs an anti-slip mat or decals or anti-slip coating. It's dangerous. Also, there's no place to hang clothing except for one small hook on the bathroom door. This hotel was pleasant and clean. The staff were friendly. The price was good. The slippery shower was the only real problem.
We called hotel to verify reservation and to tell them we would be late arriving. We got someone who spoke choppy English and told us she had no reservation for us. Sent us through to talk to the hotel. Very unprofessional. When checking in, not professional at all and actually belched when we were standing there. Room was cleaned ok. Dirty bar of soap on top of shower. Looked like it had been there a long time. Could see light coming in through door so didnât feel completely safe. It was quiet at least. Bed was comfortable.
Check in was okay. We were moved to a different room (first room still had half finished milk and open beer in the fridge). The bed was wider than the frame (very uncomfortable). You can see that they are trying to take care of this old motel (but definitely needs a lot of work). The toilet paper dispenser literally fell out of the wall and there was a long strip of paint torn from the wall. Also, if you stay in 108, there's such a large gap between the door and the frame - i literally had to stuff a towel in the gap to keep the cold air out! There's a lot to be fixed around tge place. As a Silver tier with Hotels.com i didn't receive my free drinks (water). I usually stay here 4 times a year, because it's a halfway point for me. However, i will be looking for a new place in the vicinity, for my next travel. They even wanted to charge extra for our 1 year old child. The manager looks very unprofessional, and always disheveled. He tries, but definitely lacks professionalism. I only stay 1 night at a time, and i think that the only reason i come back here is because i know what to expect.
The motel was out in the middle of nowhere and it's location meant an extra 10 - 15 minute drive each way. The unit we were assigned had nowhere to hang our things - no closet, no hooks, nothing.
Police were beating down the door at the room next to us. I was woken up twice by a woman who didn't speak English and was trying to tell me I had to leave. The owner came and told me I was late checking out (I work night shift and had just gotten off work.) I had booked the room for another night and had to argue with him to go look at my booking. I won't stay here again.
I enjoy staying here whenever i am travelling cross country. The staff's pleasant. The check-in is quick. The rooms are comfortable. I have stayed here multiple times throughout the past year. The location is great: right off the highway, near stores and restaurants, and near historical sites. The only issue i had this time was that someone kept setting off their car alarm ALL night (and morning). I finally just left around 4 am.
Value Stay is my go-to place anytime I am traveling to/from Virginia. It's convenient, clean, cost-effective, and cozy. I have stayed several times, with no problems. I look forward to my next stay here!
The staff were very friendly and I love that the hotel is right off the highway.
There's a lot to see and do nearby. I went to the Fort, drove along the river and back roads. Enjoyed seeing the fall colors.
Restaurants are conveniently located nearby, along with many other businesses. I will definitely stay here again!
Stunning service and privacy combined with a low cost made this the best decision I've made in my whole vacation! If I'm ever in Lexington again I will certainly be staying here!