Heeton Concept Hotel City Centre Liverpool

Property class: 3
3-star hotel near Liverpool ONE

Choose dates to view prices

Photo gallery for Heeton Concept Hotel City Centre Liverpool

Exterior
Reception
Desk, free WiFi, bed sheets
Flat-screen TV
Family Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
James Street, Liverpool, England, L2 7PQ
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Royal Albert Dock
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪31 min drive‬

Room options

Room (King)

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room (King - Disability Access)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the area

Liverpool

Heart of Liverpool.Within a 5-minute walk of this Liverpool hotel, you'll find Liverpool ONE and Chavasse Park. Liverpool Town Hall and Museum of Liverpool are also within half a mile (1 km).

What's nearby

  • Liverpool ONE - 3 min walk - 0.3 km
  • Museum of Liverpool - 4 min walk - 0.4 km
  • Cavern Club - 4 min walk - 0.4 km
  • Royal Albert Dock - 6 min walk - 0.6 km
  • ACC Liverpool - 12 min walk - 1.1 km

Getting around

  • Liverpool James Street Station - 2 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪the coffee. ザ・コーヒー - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪San Carlo - Liverpool - ‬3 min walk
  • ‪The Captain Alexander (Wetherspoon) - ‬2 min walk
  • ‪Meet Argentinian Restaurant - ‬1 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

3-star hotel near Liverpool ONE
As a guest of Heeton Concept Hotel City Centre Liverpool, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Heeton Concept Hotel City Centre Liverpool also features express check-in, room service (during limited hours), and express check-out.

Smoking is allowed in designated areas at this 3-star Liverpool hotel.

  • 154 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
Heeton Concept Hotel City Centre Liverpool offers 154 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 19.20 per day); discounts available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12.50 for adults and GBP 12.50 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 19.20 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

How close is Heeton Concept Hotel City Centre Liverpool to the airport?

Heeton Concept Hotel City Centre Liverpool is 9.1 mi (32-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

How much does it cost to stay at Heeton Concept Hotel City Centre Liverpool?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel City Centre Liverpool on May 6, 2026 start from CA $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heeton Concept Hotel City Centre Liverpool have an airport shuttle?

Airport shuttle services are not available at Heeton Concept Hotel City Centre Liverpool.

How close is Heeton Concept Hotel City Centre Liverpool to the beach?

This hotel is 3.5 mi (21-min drive) from Tranmere Beach and 5.9 mi (12-min drive) from Crosby Beach. Don't forget your sunscreen!

Does Heeton Concept Hotel City Centre Liverpool offer free breakfast?

Free breakfast isn’t provided at Heeton Concept Hotel City Centre Liverpool, but to-go breakfast is offered for a fee of GBP 12.50 for adults and GBP 12.50 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Heeton Concept Hotel City Centre Liverpool?

No, there is no casino at this hotel, but Grosvenor Casino Liverpool (17-min walk) is nearby.

What time is check-in at Heeton Concept Hotel City Centre Liverpool?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs GBP 20 (subject to availability).

Is there free parking at Heeton Concept Hotel City Centre Liverpool?

Free parking is not available at this hotel.

Does Heeton Concept Hotel City Centre Liverpool have a pool?

Heeton Concept Hotel City Centre Liverpool does not have a pool.

Does Heeton Concept Hotel City Centre Liverpool have a spa?

There are no spa services available at this hotel.

How close is Heeton Concept Hotel City Centre Liverpool to downtown Liverpool?

Heeton Concept Hotel City Centre Liverpool is 0.1 mi away from Liverpool.

Heeton Concept Hotel City Centre Liverpool Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1002 reviews
Rating 8 - Good. 363 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

Stayed 1 night in Jan 2026

10/10 Excellent

Abbie

Everything was perfect
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfiest of beds we have slept on .Very clean.will definitely book again
Stayed 1 night in Jan 2026

8/10 Good

Luke

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
A warm clean room at a very reasonable price
Stayed 1 night in Jan 2026

10/10 Excellent

scott

Travelled with group
Liked: Cleanliness, staff & service
great hotel in great location for city centre
Stayed 5 nights in Jan 2026

8/10 Good

Seb

Stayed 1 night in Jan 2026

4/10 Poor

Leeanne

Travelled with partner
Liked: Staff & service
Heating was off during a snow storm! Had to call reception on multiple occasions to get it turned up. When we left to go and pick up food it was turned off again! So once again I had to call and ask them to leave it on as the weather was terrible and the hotel is located close to the docks where it’s colder due to the water and breeze. Also the carpet had not been hoovered, bits of tissue and paper everywhere Bed was comfy and bedding was decent so not all bad.
Stayed 1 night in Jan 2026

10/10 Excellent

MICHAEL

Stayed 1 night in Jan 2026

8/10 Good

Gary

Liked: Cleanliness, staff & service
Disliked: Amenities
Room comfortable and spotlessly clean. Staff helpful, great price.
Stayed 1 night in Jan 2026

8/10 Good

Lucy

Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

MISS J

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff we're welcoming and lovely, rooms clean enough with prefilled body, shampoo, and conditioner were full and ready to use. Beds were comfy enough and had everything we needed for a decent price.
Stayed 1 night in Jan 2026

10/10 Excellent

zoey

Stayed 1 night in Dec 2025

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Amenities
AC was not working room cokd
Stayed 1 night in Dec 2025

2/10 Terrible

Levi

Liked: Staff & service
Disliked: Cleanliness, amenities
Pay for what you get basically , bathroom smells of damp and bed wasn’t very comfy
Stayed 1 night in Dec 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
Friendly staff Clean room Central location Really good for price
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

8/10 Good

Marion

Stayed 1 night in Dec 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but very clean and modern
Stayed 1 night in Dec 2025

10/10 Excellent

Jacky

Stayed 1 night in Dec 2025

6/10 Okay

Pauline

Travelled with family
Liked: Cleanliness, staff & service
Room was clean and in good condition. Staff at reception lovely and helpful. Wish I’d realised there is no breakfast available and we had to go to the weatherspoons across the road - usually this would be ok but it coincided with the Santa Dash so it was mobbed with weary runners. Also in a noisy area of the city with banging music till 1am and sirens. However, very handy for the station, shopping and entertainment.
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness
No VAT receipt provided for the new tourist tax when requested. Told to get it in the morning from reception but nobody there. FFS!!!
Stayed 1 night in Dec 2025

4/10 Poor

Lesley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Good central area
Stayed 2 nights in Nov 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
No handwash or shower gel in the bathroom both were empty didnt realise until the morning so didnt have time to ask for it to be replenished.
Stayed 1 night in Nov 2025